It's amazing that having a new tub makes you feel like you have a new house even when you've lived there for 39 years!
I was very satisfied, no doubt about it.
I was most satisfied with their professionalism and attention to details. The installer was very client oriented. He was very considerate.
They did a good job!
They did what I asked them to do and getting the new bath installed was very satisfying
Anthony, the installer, did a great job.
I was well satisfied with the job.
Courteous team and very professional!
Quality of work and beauty of the finished product
In home representative
The manager was exceptional.
I am most satisfied with the speedy installation. They kept it clean.
I was satisfied with the workmanship and the quality of the product.
They left dust behind but the installation was good.
I was most satisfied with the shower.
I would like to recognize my installer for his exceptional service. I was impressed by how everything came together.
The right company at the right place at the right time.
I was satisfied with the speed which they came out and did the estimate and took the order and turned it around in probably half the time they said it would take to get everything together for installation. It didn't take the 2 days. The young man did a great job, very personable, neat, clean and job site looked great when he finished everything. They fulfilled all promises and we'll see how the product holds up and see how the warranty stands up as we go along.
The people we came into personal contact with. The salesperson Terry was very personable. He did a good job measuring. He presented the product well and found the product to suit our needs. The installer worked hard and got everything squared away and cleaned up.
We are new to the area so don't know a lot of people and if we come in contact with people we will send them their way. If they want to send me an email with something I will post on my neighborhood site.
The overall look is fantastic!
The salesman was really good.
They have done a wonderful job.
I was satisfied with everything.
I would like to recognize Bingham for her exceptional service.
I was most satisfied with the whole process. I also have been enjoying my new bathtub it is wonderful. It is also easy to match accessories with.
Yes, James I really enjoyed him coming to my home and communicating with me.
I was satisfied with the shower and the way it looks. I am also satisfied with the installation and the new materials.
They were very professional.
Everything was done right!
I was most satisfied with the quality of the work.
It didn't take them long and they did the job. It looks good.
Terry Crews seems to be pretty good. I appreciate what he did.
I was most satisfied with having the shower completed.
I would like to recognize the installer, Andrew, for his exceptional service.
I was most satisfied with Terry Crews. He was quite knowledgeable about the process and the VA dealings.
They were very professional and prompt.
I was very satisfied with NewBath Alabama!
I am enjoying the bathroom and NewBath Alabama is very professional.
They did an excellent job!
I was most satisfied with the finished product.
The Sales Person was exceptional.
I like the walk in shower. It's very good.
I'd like to recognize BJ, Terry, and James.
I was not really happy with the overall promise and results.
I was most satisfied with the overall workmanship.
I would to recognize the contractor they sent out, he was exceptional.
They do an excellent job, they're good people to work with.
I was really happy with the installer! He communicated with me very well. He called me in at multiple times during the installation to make sure everythign was okay. He kept his mats down and was exceptional!
I am very satisfied with the work that they did. They were very professional, on time, communicated with me and kept me informed.
I was satisfied and they did what they promised. I am very happy with my new my bathroom. I will be using them again for my second bathroom remodel.
Everything was done as promised. It took an extra day because of the extensive preparation needed but the results were great!
The installer could not line up the grout lines because the shower was not square. It was not their fault but I wish they would have told me before they did the work. Other than that, I am satisfied.
We are just perfectly happy with our new bath and shower, I love it. It makes everything so much easier for me and I would recommend it to anyone who needs help getting in and out of the shower.
I was most satisfied with the fast workmanship, it was perfect the first time around.
I would like to recognize the guy that did the work for me and the salesman, he was good also.
We have been very pleased with the shower installation. It has been an asset to have in the home.
I was satisfied with all of it. My husband has had surgery and it's worked out beautifully to have access to a shower.
Everybody has been really nice. We've called and they're going to fix the handheld shower. All of them have been very easy to work with and agreeable.
The installer completed a fantastic job.
The installer did a fantastic job.
I am most satisfied with the bathroom itself, it looks so much better.
Chris and Andrew both provided me with exceptional service.
Andrew did a great job and cleaned up very well.
He was knowledgeable about our concerns. He was a straight salesman and gave me one or two pointers.
Based on this and the previous question, free is always better, but it is still good quality stuff.
I highly recommend them to anyone. They did a good job. We are very satisfied.
This is the second bath that I have had from them. The first one was over 10 years ago and it is still in excellent condition. I have had no problems and I am very satisfied with their product and service.
I think that ya'll did the job you said you would do you used quality materials. And you did a quick job. I would recommend you to anyone that would ask.
I would recommend them to anyone, they done a stellar job and I am happy with the results.
We love it.
Most satisfied with the quality of the work and everything. It was just fine.
My husband said he would recommend them to anyone.
Andrew was very good. He was professional. He was an excellent person. He did a great job.
The young man, James, did a very, very nice job and I was very happy with his performance.
I am very satisfied.
They are super, really. I enjoyed working with the crew.
I was very comfortable with the crew being in my home. They were very personable. I was really impressed with them.
The entire crew was superb. I couldn't have asked for a nicer job to be done. The workmanship was outstanding.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of NewBath Alabama as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys