From the in home sales representative to the final demonstration this process for an old man was totally non stressful. I would have it done by this group all over if I had to. Love both of them.
Salesperson scott was very professional and answered all my questions. Installer patrick was friendly and very willing to answer all my questions. Would highly recommend to friends and family.
The overall cost.
Max Homes really does deliver.
I had such a great experience with MaxHome.
.I absolutely love my new shower!
Installer Larry was very knowledgeable and professional. Did a great job!
I’d give this company an A.
This shower offers security to our home because now we don't have to worry about falling after bathing.
I normally don’t recommend my thoughts unless asked. If someone sees my new shower I will certainly brag about Max Home!
Product and installation was amazing. We are very pleased.
Tom was very professional and extremely polite. Neat as a stitch, he explained everything he was doing as he began each process. I am extremely grateful that Antoine was able to work us in after realizing that that they were short with installers. Antoine informed us promptly of the shortage and offered a reschedule for the same week. Then he immediately called again to inform me of a canceled service and offered me the available installer, who was Tom. As it it was the day before the snow storm, we appreciated not having to take off any additional time from work. Our old cast iron tub and vinyl tub surround were removed and the new shower installed between 9am and 2:30 pm. We're thrilled with the result!!!. Our home is over 50 years old and we weren't sure how it would turn out with the old plumbing. But Tom did a superb job!
We want to express our gratitude to Max Home, our representative Bob, and Tom for excellent service and exceptional customer service. Bob really new his products and insured we got just what we needed. Thanks Max Home!!!!
Materials are very nice, I just had higher expectations for the total renovation experience. The shower does not ensure water will stay off the other floor area. Also, we should, maybe, have opted for a bench (place to dry my feet), but that would have made it even more cramped than it already is
Installer patrick was very professional and was very helpful abd polite. I love my shower. Thank you
Just upset about what was installed. My husband is 6’4” and takes showers, and we were to have gotten the pole for the extended shower attached with a hand held shower head as well, and the glass enclosure.
Now that I’m trying to get ahold of them since Monday (2 calls to the sales rep, and a text, then 1 call to the finance mgr) today is Thursday and NO ONE HAS CALLED ME BACK. Very disappointed!!!
My installation process was stalled because I main shut off valve leaked and had to be replaced. Once that was accomplished, my installer returned and completed the job. MaxHome and the installer worked with me to schedule and reschedule the installation around the inconvenience of having to have my main shut off valve replaced. They made the process as smooth and convenient as possible. I really appreciate that. It made the experience a success.
They do good work.
They do good work.
The whole team, sales and installer, were professional and very personable. James started at 9:00am and left at 5:00pm! We couldn't be more pleased. Our only regret is that we didn't do it sooner.
I would recommend anyone considering upgrading their tub/shower to a walk-in shower could not go wrong with the MaxHome business team. Should I want another walk-in shower in the future , you bet I’d contract this MaxHome team! They take that extra care to ensure the customer is happy with the quality of their work!
The installer was very nice
Not happy with the finished installation, outside trim wrap it was not in line , did not look professional at all, caulking on outside needed redoing, shower head had to get piece inside changed not enough pressure….
Going on 4 th trip out 2 day install, 1trip to fix the caulk problem waiting on 1 more trip to tear out top piece wrap and reinstall outside top wrap.
In sales pitch was told tearing out old shower to the studs and putting up water proof sheet rock.
Instead tore out floor and glued panels to the old tile.
Good timely work.
Great quality and fits the space really well. Highly recommend this product.
Sales team was very knowledgeable and was never pushy, installation was totally above what I expected and when they left all and any mess was totally cleaned up. Very, very satisfied.
This was a simple process… I called the number on tv , appointment was set and was contacted by the local rep Craig.. he came by showed all the available options (colors & equipment). It was a done deal!
Date of the installation came and there was their tech Matt. He came in confirmed the measurements and went directly to work. Great Christian kid and he completed the job very satisfactory!