My deck is beautiful and well built. It looks good with my house.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Loved the attention to detail, such as framing out each stair on our set of stairs.

Recognized Excellence

Recognized Excellence - Everyone at Nature View is exceptional!

Already have recommended them

Additional Comments

Additional Comments - I just can't say enough! Great company and will definitely use them for future projects and refer them

Great communication. Job was done ahead of time that was giving.

Areas For Improvement

Areas For Improvement - They didn't fall short. They delivered on everything promised.

Areas Of Satisfaction

Areas Of Satisfaction - The quality and professionalism

Recognized Excellence

Recognized Excellence - Everyone was great. From personalized options Isaac offered during the sales portion and always checking in to keep me updated to Brian and his build crew-- everyone was great.

Nature View Exteriors, LLC was wonderful to work with! They were professional, knowledgeable, friendly, and skilled! My fence is extremely well-built! Nature View exceeded all of my expectations! Highly recommend them for any project!

Problem Resolution

Problem Resolution - There were no issues! Communication and expectations ensured success.

Recognized Excellence

Recognized Excellence - Isaac was fantastic! He wasn’t just “closing the sale”, but actually cared about delivering a positive experience! Tory did a fantastic job building the fence!

Areas For Improvement

Areas For Improvement - Nothing. They exceeded all of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Intake, sales, design, build, post-project.

Additional Comments

Additional Comments - I will use them again in the future!

Great company to work with, received a beautiful deck and fence.

Brian and his partner built a very deck for me. They were experienced and did their job neat, Their craftsmanship were excellent.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the appearance, it looks good.

We had a very pleasant experience with the NVE team. They are highly responsive and communicative people. The craftsmanship and aesthetic appeal of trex speak highly as to the quality of the product and the team at NVE make the entire process easy and stress free! Great company! We will highly recommend NVE to our friends and neighbors.

Quality Of Workmanship

Quality Of Workmanship - Excellent carpentry craftsmanship

Problem Resolution

Problem Resolution - Highly responsive team! Excellent group to work with...

Sales Knowledge

Sales Knowledge - Amazing sales team. Was available to answer any questions and keep me updated all along.

Recognized Excellence

Recognized Excellence - Teri Bichsel is an amazing advocate for the client! She kept me informed of any changes in work schedule and all warranty and cleaning information. A true asset to the company!

Areas For Improvement

Areas For Improvement - I can't think of any, really.

Areas Of Satisfaction

Areas Of Satisfaction - post work site cleanup and communication!

Additional Comments

Additional Comments - Great company!

Wow! Is the first thing.

Safe

Safe - Project was a little complicated because we needed to have access to the house and they were four separate entrances. Nature view exteriors were so accommodating and watched out for our safety as we came in and out of the house.

Respectful

Respectful - Anytime I had a question or concern I was treated with great seriousness and I felt very respected.

Communication

Communication - This project included a separate subcontractor, who redid some cement exterior steps for us. That part was very weather driven, and the communication about when the crew would be on site, especially with rain coming and going was clear and timely.

Quality Of Materials

Quality Of Materials - Getting new exterior steps was part one of the two-part project where vinyl siding was also installed on the property. And Nature View Exteriors really hit the nail on the head in matching the appointments for the steps with our color choice for the rest of the house.

Quality Of Workmanship

Quality Of Workmanship - Our steps were in horrible condition, and quite dangerous actually. The beautiful workmanship, finish and attention to detail was top drop drawer and just completely transformed the outside of our house.

Expertise

Expertise - We were not able to locate, or identify any other exterior project company that could match what NVE offered us. One company simply refused the project because they didn’t didn’t want to run into unexpected problems. Nature View Exteriors stepped up with courteousness and real confidence that they could do this job well. And they were proven, right!

Problem Resolution

Problem Resolution - Actually, I don’t recall any significant problems that needed to be resolved. Planning was well done. There was a very clear understanding of what was expected. They were prepared to deal with the conditions of the project ahead of time.

Professional & Organized

Professional & Organized - Very professional, and very organized.

Sales Knowledge

Sales Knowledge - The staff was very polite, and non-pressured. I feel very confident in their information of my questions were answered clearly.

Design

Design - This was a very straightforward project to replace what already existed. For the design followed what was already present but boy what an improvement!

Recognized Excellence

Recognized Excellence - The whole team did a great job!

Overall we are delighted with the outcome of our new deck. I would highly recommend Nature View.

Recognized Excellence

Recognized Excellence - Everyone has been wonderful. Teri is simply a girl-boss in the best way possible, along with all the other administrative support we encountered. The gentlemen that worked on our property were polite and incredibly hard workers.

Areas Of Satisfaction

Areas Of Satisfaction - The level of ease it was start to finish. From estimate to installation, it ran smoothly.

Nature View Exteriors did an excellent job of communicating with me and keeping me in the loop throughout the whole process. It started from submitting the plan for approval to completion of the project. Terri was very knowledgeable and answered all my questions. Chuck the owner was always available to answer any additional questions. Their build crew is very professional and punctual. Bobby the crew chief kept me informed everyday on what they were working on. They kept to the given timeline and completed the deck on time. we are very pleased with their work. we can't wait for the weather to get better so we can start using it. we have already received a lot of compliments from our neighbors. I have already recommended Nature View to all of them.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with their knowledge, communication and excellent work ethics. they were very knowledgeable and answered all my questions. Their crew kept me informed throughout the whole build process. they showed up on time everyday and stayed till their daily build goals were completed.

Additional Comments

Additional Comments - We cannot express how happy we are with the deck and the excellent building experience provided by Chuck and his team of highly skilled professionals.

Recognized Excellence

Recognized Excellence - Bobby was great as the crew leader...very professional and courteous. And very high focus on quality. But the whole crew was great.

Areas For Improvement

Areas For Improvement - They can be expensive, but the quality is on par with those prices

Areas Of Satisfaction

Areas Of Satisfaction - Communication was excellent

Professional, reliable, candid, friendly, and priced fairly!

Respectful

Respectful - Above reproach. The team is amazing.

Recognized Excellence

Recognized Excellence - Nikki, Bobby and Chuck are amazing people.

Recognized Excellence

Recognized Excellence - Bobby was phenomenal to work with! He made sure everything was exactly the way we wanted and had a great attention to detail.

Nature View Exteriors, LLC was great to work with. They were straightforward with their quotes and itemized everything so you could see what you were paying for. I loved seeing the simulation of what the project would look like when completed, and it was easy to make changes to get it to our liking. Communication was great from start to finish. The finished project looks amazing! We love our new deck, and we've received complements from neighbors on how beautiful it is!

Problem Resolution

Problem Resolution - The crew found a problem with the board where the deck attaches to the house, notified us immediately, and repaired the problem so that they could safely and properly attach the deck.

Professional & Organized

Professional & Organized - Every day they would knock on the door to let us know they were there to start work.

Recognized Excellence

Recognized Excellence - Teri was always in communication regarding permits, when the crew would start work, and following up afterwards. The lead foreman, Bobby was always courteous (actually the whole crew) and even crawled into our crawl space to replace the foam insulation that was knocked out when they replaced and repaired the board where the deck attaches to the house.

Areas Of Satisfaction

Areas Of Satisfaction - The new deck looks amazing, and we've already received complements from neighbors! Communication from everyone was superb.

A huge thank you to the folks at Nature View Exteriors for creating a beautiful outdoor space that we will continue to enjoy for years to come. Everyone that we came into contact with were personable, friendly, timely, and ensured we were part of the experience from beginning to end.

I like these guys so much that I can't wait to continue building another project with them right away.

Areas For Improvement

Areas For Improvement - They met my expectations fully

Areas Of Satisfaction

Areas Of Satisfaction - Very impressive quality

Additional Comments

Additional Comments - Chuck O'Neal runs a great business

Timely, good communication, friendly, and extremely high quality craftsmanship. very much worth the peace of mind and will happily be a return customer

Recognized Excellence

Recognized Excellence - Everyone was great. Each crew member was friendly and professional, but Teri was a wonderful point of contact

Additional Comments

Additional Comments - Thank you, we couldn't be more pleased!

Recognized Excellence

Recognized Excellence - Teri Bichsel was excellent in presenting options.

Areas Of Satisfaction

Areas Of Satisfaction - Workmanship is excellent.

We would highly recommend NVE to anyone doing outdoor projects. The employees where very kind and respectful. They use top quality materials and build only quality decks.

Design

Design - Chuck and Nikki were very helpful in the design of the deck. They listen to our ideas and were able to translate them into a design we loved.

Recognized Excellence

Recognized Excellence - Bobby did a great job leading his crew and taking time to listen to my requests and concerns

Areas Of Satisfaction

Areas Of Satisfaction - The finished product exceeded are expectations. We love are backyard now

From start to finish they went way beyond my expectations. I talked to 5 providers and Nature View was the best. The design was perfect and communications was easy. The workers were prompt and neat. When the final inspection was done the inspector left a note saying "Nice job."

Quality Of Workmanship

Quality Of Workmanship - We were impressed by the workmanship of the crew and their attention to details.

Recognized Excellence

Recognized Excellence - Nikki O’Neil for her help in designing and selecting materials for the deck. Also for her follow up after the contract was signed to assure that all went well.