I highly recommend My Deck. From my first phone call with Paul, the sales rep, to meeting him in the show room, I was impressed by his knowledge and explanations. As I sat with him in the showroom, he made changes to all my "what if" ideas and showed me on his computer screen on the wall how the changes would look and he was able to tell me how the changes would impact the cost. He showed me the materials and options and I felt confident when we came down to a decision. The installers, Ed and Ben demolished my old deck, piece by piece. I was impressed by their degree of precision and meticulous craftsmanship. They worked relentlessly through two of the hottest weeks of the summer. They were courteous and a pleasure to work with. I can't thank them enough. In the end, I love the materials, the lights, and the quality and we are enjoying our new deck. The final result exceeded my expectations.
I had a great experience with My Deck. From the Design process through installation - everything was handled very professionally taking our needs into account, and the team went above and beyond to ensure that even small things were taken care of. Loved the way it came out in the end. I would recommend My Deck.
We have a second story deck that was rotting in many areas and long overdue for a remodel. We contacted, “MyDeck, LLC” and we are very happy with the entire experience of working with Jason K, Joe K, and the entire crew to bring our vision to reality. The numerous drawings, designs, and concepts developed to maximize the space was clever. At our salesman (Jason’s) suggestion we changed the staircase location going down to the lower level. This yielded us additional deck space that was much valued. He also suggested the premium “DecKorators" solid composites slip resistant boards that we definitely appreciated. The high quality black aluminum railings are perfect for the great views of our beautiful, wooded backyard. Jason was instrumental in helping us to transform our “trellis” concept into a beautiful plant hanging feature.
When the trellis drawing was converted to the actual trellis feature... it was not quite right, but Joe K was exemplary in handling the oversight and made the necessary corrections. The correction required dismantling the already installed railings and refitting them. Joe and Jason arrived on final review day and personally attached the outdoor fans that had been overlooked, thank you Joe and Jason.
We are pleased with the care and commitment for the entire project from beginning to end. The precision and quality of the work executed by the excellent craftsmen gave the deck an effect of distinction we had not expected… it was top notch! We are extremely impressed and grateful to have had Joe, Jason and the “MyDeck” crew work on this beautiful deck for us to enjoy for many years to come. I would recommend MyDeck, LLC to anyone for any deck renovation or new build.
Thanks to everyone at “MyDeck” !!!! Jean & Alberto V
My Deck LLC was very creative in designing the deck and efficient in building it.
From sales to installation My Deck made me comfortable with the entire process. They fully explained all the options and associated costs and I knew I could trust them to deliver on all aspects professionally. I absolutely recommend them to all friends and family.
I highly recommend them. The quality is worth the cost!
This team is amazing. Great design, beautiful materials, little later than planned but details and cleanliness impeccable. Good value. Very few changes and great follow through on final details. Friends are highly complimentary and family enjoyed every minute this summer.
Very professional and great quality and workmanship.
Highly recommended and professional. Thanks for working with us and for the beautiful new deck!
This deck is a dream come true. The workmanship and professionalism in the completion of our magnificent deck has given us a new and improved quality of life!
From start to finish the folks at My Deck performed very well in completing our deck. They initially visited my house and then I met with them at their showroom to select the materials. Their installer, Martin, was a perfectionist and did a remarkable job along with his assistant. It took 4 months from getting permit approval to the completion of the decking, railings, and lighting.
They provided phenomenal craftsmanship and they were wonderful to work with. We can't wait to use our deck for many years to come!
Great experience all the way from first contact to completion
They were really professional, very helpful, we loved the job, and wish we did it earlier!
Township inspectors were amazed at how well constructed the deck is. They all said never had seen a deck so well built.
Our experiences with MyDeck has been wonderful and non stressful.
This is a first class business from the bottom to the top. Extremely knowledgeable sales and design people. Extremely talented craftsmen who build a beautiful deck. I was kept updated constantly with schedules. Our deck was completed on schedule and was beyond our expectations. I can’t recommends My Deck enough.
The team at My Deck emphasizes quality. They do not cut corners. The team diligently work to complete each phase of the project before moving on to their next assignment.
We were extremely satisfied with the installation of our new deck installed by My Deck. It's only been up for a month, and we've received many compliments on it already. The sales team was great, very low-key, and their suggestions on decking material and railing met our needs exactly. The person who took down the old wood deck and installed the new composite decking was very meticulous and demonstrated expert workmanship. We couldn't be more pleased.
Expert work, planned and done by professionals. My Deck coordinated with four other local providers (electrical,HVAC,flooring,roofing) to complete the job. Great, personable customer relations and follow up. I do not hesitate to recommend them.
Highly professional, great workmanship, prompt response and pleasure to do business with. Highly recommend them.
My Deck met all my expectations and more. They made some recommendations that improved the layout and function. Everything worked, from the bidding process to the final sign-off. My Deck was one of four bidders, not high or low bidder, but the only bidder that provided a deck concept drawing with their proposal and complete explanation of the work to be done. Products used were top quality, and interfaces from bidding and sales to implementation was seamless and coordinated and done well. Couldn't have asked for a better contractor and final product.
Everybody was excellent. My building inspector came and checked it and said it was absolutely wonderful and he would recommend them to anyone looking to build a deck. Everybody was very pleasant and I was very happy.
They had a complete design-build package, a great team that communicated, and a website that you can access to see the progress! The quality of materials and workmanship was excellent.
We are absolutely thrilled with the workmanship and the materials. The staff and everthing with the deck.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of My Deck LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys