4 Stars. Yes, I would recommend MR Roofing. I would have rated MR Roofing as 5 Stars but due to lack of detail regarding the Velux skylight (see section 11), I deducted 1 Star.
I had a great experience....start to finish.
Project Manager Roberto was outstanding. He kept us in the loop for every turn in the process. He reached out to the neighbors before starting and throughout the process. His team was friendly and efficient. They always came to the door masked and followed all distancing protocols. Oh yeah, the roof looks terrific too.
Neighbors on either side lated told me how impressed they were with the professionalism of those doing the work. They were quiet (no music or yelling,) very courteous and offered to sweep of the neighbors' yards. They left our yard, garage, and driveway cleaner then they found it.
He did a good job on my roof and I referred him to one of my neighbors and he did a good job on his roof too. Both of us are very satisfied.
I was very satisfied with the work they did. I would highly recommend them to anybody who needs a roof.
I already have.
Job done on time - area kept clean - everyone very helpful and courteous - would recommend to everyone
The whole experience was great - I understood how their scheduling works and they showed up as promised. This is the second home I have used Mr. Roofing for - i would absolutely recommend them to anyone. A special shout-out to the polite and effective ladies in the office; they made me feel taken care of throughout the process.
Mike and the team were great!
Quality job, on time and on schedule. Recommended!
Although there was some complicated decision making on my part, once I decided what needed to be done Mr. Roofing came through with excellent timing - repairing a leak before the rains began. With little time to spare Eloisa took care of scheduling my job perfectly. Mike Odynski was very patient with me as I navigated through the possible repairs, including solar paneling and an insulated roof, to finally decide on a relatively simple patch. What was a very bad leak in my roof last year is now holding up great!
I will recommend Mr. Roofing but also let folks know that they are the most expensive.
Areas Of Satisfaction - Once the work started, it was done very quickly and ahead of schedule, and was not obtrusive for any of the residents. Which was great!!
My experience with Mr. Roofing was positive from start to finish! They were able to accommodate our tight schedule and Ricardo and Eloisa were bright points in the entire process. Everything looked great and I’ll find out more after the upcoming rainy season!
Ricardo was a pleasure to work with.
Mr. Roofing has been my "Go-To" company for roofing, skylights, and solar installations. I initially met them at a home show to give me an estimate to install our solar panels. Their estimate was fair, their representative was thorough, honest, and not pushy, and the completed job went well as planned. I've used them since for a skylight, an apartment building roof, and our home roof (terra cotta tiles). All jobs were completed very professionally, clean, and they evn took good care of our neighbors' areas. If anyone needed a good contractor for anything related to the top of their building, I wouldn't hesitate to call Mr. Roofing and their staff!
Great service and everything was done great. Would recommend to anyone.
Great job. Very satisfied with the work done.
We have been thinking about solar panels for a while, and with our current roof coming to the end of its service life we started looking around for a solution. We decided early on that we wanted someone who will handle both the roofing work and the solar installation. We decided on Mr Roofing because they use high quality products for both the roof and the solar, and have a very good warranty. Their name also came up a lot on social media as the best roofer around. We liked that the roof and solar mounts are integrated together. The whole experience went very well. Everyone we worked with at Mr Roofing was very professional. I had a few questions while the work was going on and they took the time to explain the answers to me. They kept the jobsite very clean. At the end of the project they sat down with me and went over the operation of the solar system, all the documents were put together in a binder. They did all the legwork with PG&E and the city. We also had a skylight installed. They really know their stuff.
We've had two projects done with Mr. Roofing and they've been nothing less than exemplary both times.
Great company that guided me through a tricky process.
We received great service from Mr. Roofing. They communicated with us during the whole process from initial visit, through to the roof being installed, and some detail work which need to be completed after the original work was finished. Everyone we talked to and meet who worked with Mr. Roofing was professional and friendly. Thanks for the great work.
We were advised in October 2018 that work would not start until April 2019. But Mr. Roofing did come to our house to perform some "patch work" on our old roof free of charge. Work was completed very rapidly in only two days. Photos during new roof installation showed a clean installation.
I couldn't recommend them more highly or enough! They are wonderful!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mr. Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys