DO NOT USE THIS COMPANY!!! Be warned: If I could give zero stars I would! THIS IS MORGAN EXTERIORS, after at least two FAILED INSPECTIONS. The crew is not Morgan employees they are sub-contractors naming Morgan as additional insured. After more than three thousand dollars in damage I have not been made whole as stated below from Ben Love. When I questioned their bill and put a previous review on Google Susan and Kirk Morgan threatened me. Sorry this is truth, no lies and wouldn't be considered slander! I say bring it! Morgan will lose! I have 43 emails and over 100 photos of poor workmanship (failed sheathing inspection for using drywall screws and staples, another failed inspection for single nailed trim) From Ownership to actual employees this company is rude, threatening and does not care. These people are clowns! See below ME: "Kirk. I have been thinking about my conversation with Ben Love. Dropping an "F" bomb in conversation is not swearing at him. The word was never aimed at him but answering his silly question. Ben is in the wrong business if he feels the need to scream at a customer for using the word f*** . I have engaged Precision Garage Door, A-1 Screen and Plummer Paint for painting replaced garage door, expense on top of door and install. I will be purchasing and paying a contractor to replace my shed tomorrow. The removal and assembly will run more than expected. Also the $2,200 garage door is going to be $400 more to paint with the correct materials. The cost are going to be higher than first expected due to contractors pricing. Just the door and shed and screens are at $4,050. I have more contractors coming next week for estimating the remainder of your damages to my home. Before Ben FLIPS OUT screaming at a customer maybe he should put himself in my shoes. This is my home. That is why I am being in your words agressive. All BEN needed to do was fulfill HIS promise to call me before close of business yesterday. I have been forced to engage contractors to remediate your damages and will add a reasonable charge for my time, at an hourly rate." MORGAN RESPONSE: "Dan, sir, I apologize if I came off crass earlier, I have nothing but the best intentions for your house in mind and we will get you made whole expeditiously and your job will shine. In regards to the workers, in the state of Florida, Morgan Exteriors insurance company requires that all of our workers be independently insured under their own entity. The siding crew that was at your home today has his own insurance under his own company name but has done work solely for Morgan Exteriors as an in house contractor for 4 years now. We use our own contractors that are independently licensed and insured per the agreement with our insurance company." Thank you, Benjamin Love Morgan Exteriors Managing Director Morgan Exteriors Windows, Siding, Doors & More LLC 1966 W. New Hampshire St. Suite E Orlando, Fl 34711 ph 1.407.730.7253
I have proof of every single conversation, damage and threats.
Everyone from Morgan Exteriors was very friendly and they did the job right. They made no mistakes. I am very satisfied, they were excellent.
Excellent company and excellent work.
It was an A1 service. When Morgan Exteriors was here they got to work, did the job, and everyone knew what they were doing. The windows are fantastic!
They did an excellent job.
Great job no mess.
Bath Planet does a great job in a timely manner.
We are neutral due to the lack of communication regarding why we were waiting so many months beyond our scheduled project date.
Installer was a exceptional Craftsman... Bath Planet commutation was excellent from beginning to follow up after installation...
Morgan Exteriors was all the time punctual, respectful, reasonable, accessible, informative, clean, fast and professional in all of the steps to replace my windows and doors. Best company i have had business with.
They were efficient. They kept me informed of shipment and installation dates. The guy cleaned up the site every day after they were finished. They wore masks inside. They were very kind about coming out to do the measurements and talk over product options. They were very helpful. I didn't feel rushed at all. I can't say enough good things about them.
They are great people to work with.
Nice job, quality materials.
Beyond the shadow of a doubt, I will recommend BPTB. Our last remodel job was done by Home Depot but Bath Planet surpassed them.
The installer, Travis, was very polite and considerate of me and my home. He is a hard worker and tried to keep me apprised of his plans and his progress. Couldn't be more pleased.
They were helpful and professional.
They were very responsive, quick to help and did quality work. I'm happy with the job they did.
I will be back with Morgan on future jobs, found them to do excellent work.
Probably not because of the cost. I do think they are a reputable company and will stand behind their work but the cost is just too high for most people.
They exceeded all my expectations from the beginning to the end.
product is just what we ordered came out excellent
Bath Planet was reasonably priced and the shower itself is a great addition to my home. Service was okay from office staff but my installer Josh was great to work with!
Love my new shower. Looks beautiful and so easy to keep clean. Steve the installer was wonderful, very efficient and tried to keep dust/mess to a minimum.
They were professional and we love our door.
I am very happy with the job done by Morgan Exteriors, Inc.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Morgan Exteriors, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys