Although our shower was flawlessly installed it was smaller than we discussed with the sales person. We were very unhappy, but we settled for an amazing glass shower door to be provided at no cost. We love our new shower, despite it not being larger than it’s original.

Communication sucked, I was never once contacted about my windows. I had to call 3 times and inquire about them and set up my own install appointment.

Less expensive

We have already suggested Mad City to some family & friends! Great work!

n/a

EVERYTHING from start to finish!!!!

Was really pleased

I have had nothing but good experiences. I've used them twice for new windows in my manufactured home. I'm more then likely going to used them Again in the future for a bathroom remodel.

I liked the person (Alexander) That did the job. He was a character.

The start date was fairly quick. Itwas finished in one day.

Good service quality installation and friendly people

Very efficient and easy to work with. They listened to all my questions and concerns. Responded very quickly.

We were lied to big time and why I paid the bill I will never know. I am going to get in touch with Mpls star and Tribune and write a note about our experience with your company. Our sale rep told us our new shower would be 2 inches bigger than our old one and it turned out to be 2 inches smaller. We already had a small shower and now we have a smaller one. It is very nice but would not have taken it if he would have told us the truth. Should not have paid the bill.

I have shown my bathroom off a few times and have told them who I had install, Mad City.

Excellent product quality and the installer did a great job with the installation.

resending survey - Molly Operations Manager asked me to resend stating this question is for the installer.

Quality of product, install team

The job was not quite complete. There are a couple of edges that are still raw and I’ll need to find some sort of product to finish them off.

100% would refer friends and family to use Mad City for bathroom remodels.

Eric was great.

Only for the product. I look foreward to winter only to see how the windows perfor. Not impressed with sales person.

Quick service, on time, quality work and cleaned up after.

Our installation team was great. They were courteous and professional, and seemed to enjoy their work. They gave us clear instructions for care and use of our new shower.

From start to finish the communication was amazing, I knew what to expect and when things would be completed. Everything was told from the start was done and complete as it was explained by the Sale Rep.

Excellent workmanship