Getting product in was a lengthy process. There were some issue with some of it. So that was not their fault per se.
A company is only as good as its employees. Employees are only as good as the training they receive. Terrible communication, and follow through.
All of our interactions with Miller Home Renovations from start to finish were great, as was the bath install.
Zero messy
Done in one day
The workers were on-time each day and finished as scheduled. The finished product looked amazing.
Good
Top notch prep and clean up. Exactly what we ordered.
Well defined project scope from order to installation and the transparency about each installation step.
The choice to go the direction we did with Miller was not even a thought. The explanation and examples made our decision very easy. We’ve had several quotes and this one made the most sense.
Everything was great except the price... but we didn't get other bids, so I can't say whether it's above or below average. Very happy with the work though. It was one of those Bath Planet 2 day remove tub, replace w/shower. So that may not be everyone's cup of tea - and you're a little limited on options with that kind of set up. Howwever the experience with Miller doing the work was great. Very nice workers. Good problem solving, and a quality install job. They made the tiniest ding in the top metal bar of the shower door (we probably would not have noticed for months, and then thought we did it), they pointed it out, and came back next day with a new part. Honest folks.
Job was done fast, clean and efficient. Love the new shower!
We are very pleased to have it. It's very functional to us. We are in our 80's.
Quick, clean and efficient
Customer service, attention to detail, and professionalism were fantastic from beginning to end.
They were professional, personable, got in and got the job done.
Price was a more than expected
Great job in all areas.
I think they were a little overpriced for what we got and the salesman was a little pushy as I wanted to get more bids but he kept telling us how great this was. Oh well it’s done now and we’ll live with saying yes for not doing our homework.
They did a wonderful job, always on time, and very friendly too.
I love my new shower. It’s perfect.
They did an excellent job, and I'm very happy.
Miller Home Renovations did a good job!
We are finishing up some remodeling to our home that has spanned many years. We have worked with several types of companies and work groups along the way. This crew was amazing. They were patient, kind, and professional. I trusted their opinion and was so pleased with the result. This was our last big thing and I’m so thankful we were able to end on a pleasant note.
Delay after delay. Then broke the door during the first installation, then the second time (weeks later) the door still just “ghost opens” you have to keep something in front to keep it closed during your shower.
Amazing professionalism
Really smooth from start to finish.
Only, and I mean only thing I can complain about is the price. Every thing else was above what I expected.
The actual work was great, it just took a very long time to get it done. The communication between company and customer was poor.
Communication after signing agreement was very poor. Took longer than expected to get on the calendar. Don’t like the high pressure sales pitch.
They were awesome.
When they found a problem, they researched and only proceeded when it was the correct thing to do.
Timely, professional staff, fixed something we found that wasn’t exactly right
Thorough and thoughtful throughout the process (i.e., estimate appointment, scheduling and project completion).
I already have recommended Miller Home Renovations. She is going to use Miller Home Renovations as well.
The best customer service. The workers were very professional
I wish someone would have suggested I cover or remove everything in the bathroom because of the dust mess.
I wouldn’t recommend after the experience I had. Once I paid the bill the promises to follow up were never followed through.
On time great work everything happened as explained
From the first contact with the representative, the process was smooth and efficient. The range of sample material and his knowledge of the company gave us confidence that our project would be what we wanted.
despite truck failure, team came thru with a peachy job. Great when you can persist in the face of adversity
We had a very good experience with the very professional and efficient crew who changed my old bath tub-shower into a new walk-in shower quickly, quietly and efficiently with a minimum of disruption....in one day with another couple of hours to do the trim and finish work the next day
Shane was low-key and not at all pushy about selling the product. He was very knowledgable and thorough, not only about explaining the product and process, but also about measurements and recommendations. I appreciated his taking the time to point out what would and what might not work for us as seniors…and he was spot-on in every regard. We have been using the new shower stall for a month and could not possibly be more satisfied, both with our decision to have it done and with the materials and workmanship that went into the renovation.