They did an excellent job on the installation.

I have already recommended MSS to a friend! MSS was recommended to me by a friend. No pressure sales and great follow-up and installation team.

The installation was done quickly and efficiently.

Michigan Solar Solutions was largely outstanding. The only negative was our sales experience I think. It wasn't awful or anything, Ryan del Gaudio was our sales rep. But after we signed the agreement I felt things just fell off a bit and it was frustrating for sure. We had the home inspection and out of it we decided to replace the electrical panel to 200 Amp and make some other improvements. The electricians quoted $2700 for the job, and that was all I got. On August 2nd I asked what that gets broken down by item, which isn't an unusual question, since we had the panel replaced about four years ago and it was about $1000. I thought it would be an easy question, and was being asked to sign an updated contract, but wanted to know what all was in that $2700. Two days later I asked if Ryan had heard from the electrician the cost break down, supposedly no answer. Two more days, and I had to follow up again (So it is now August 6th when I sent that question). It wasn't until August 9th, one week after I first asked what the cost breakdown was, that I heard back from Ryan. He said he got a response and it was just "There are various costs, like permits and inspection, and parts". Well, yeah, that is obvious but seems like he didn't actually ask. If I am being charged an amount then it had to come from somewhere, and $2700 isn't some insignificant amount, in a week I couldn't get a cost breakdown for the planned electrical upgrades, and I never actually did. I wanted this to move ahead so I signed the updated contract. But to say I was upset is an understatement.

There were other instances as well of no response to questions, requiring multiple follow ups.

These were small bumps overall in the over three months in all it took getting the system installed, and I know MSS has other customers. Everyone else I dealt with though as I said was great. I don't have much else to say aside from the notes I left below. I would still recommend MSS, just possibly look at having someone work with someone else on the sales front. I shouldn't feel like I am just tossed aside once the contract is signed and I need help.

I was extremely pleased with Michigan Solar Solutions and would not hesitate to recommend them to anyone.

All around great experience!

Michigan Solar Solutions did an excellent installation.

I am very concerned about Climate change and felt that the efforts I was making to reduce my carbon footprint were not enough. Since installing my Solar Panels I have greatly reduced my electric needs, my last electric bill for Sept was $9.25 I feel that I am now doing my share to help our planet and the system is almost paying for it's self

Outstanding service and quality products.

Everyone was straightforward and knowledgeable, also easy to contact when needed.

MSS did all the leg work for me. They dealt with Consumers, all permits, all inspections, they scheduled everything, I didn’t have to do anything. I highly recommend MSS!

They were fantastic from design to the installation. And even after the fact with checking in with us.

I had a great experience. They were very transparent and great with communication. I felt like I always had someone that I could get in touch with that knew what was going on and that was great.

Going into this there's a lot of bureaucratic comments in this day in age. As a homeowner, I didn't know where to begin with this project. They handled all of it for me and did it efficiently.

We have had our solar panels for about 6 months and are very pleased with their performance! They look great and our utility bills are much smaller. AND, most importantly, our solar panels are providing electricity without sending carbon into the atmosphere.

Michigan Solar Solutions did a great job with the installation, and as I am very technical (I'm an electrical engineer) I had a lot of questions. MSS answered them and allowed me to fully analyze if solar worked for me. Their sales person Brad was open and patient as I worked through my decision. Other companies tried to "sell" me on their solution with flashy logos and "deals", but hid a lot of information so I could not do the analysis. MSS gave me what I needed, and I would very much recommend them in the future. And when I was done, they were the best value for what I needed.

The installation crew was knowledgeable and excited about the project.

I have already recommended to neighbors and friends.

Michigan Solar did a great job installing our 36 panel array.

...And already have recommended you to three of our closest friends, who will be contacting you if and when they lift the cap on solar again. Thank you.

They did a good job for a very reasonable price for the equipment ordered.

Areas Of Satisfaction

Areas Of Satisfaction - I believe you can never know how good a company is until something goes wrong. I feel like we had a our share of problems; DTE application, battery installation, and Tesla firmware issues, but MSS was very quick to respond and troubleshoot the problem even after they had received the final payment.

Current Referrals

Current Referrals - I am new to Michigan, but if my neighbors want solar, I will pass along their information.

Recognized Excellence

Recognized Excellence - John, in sales, was very responsive to all my issues. He returned calls at hours I was not expecting him to be working, even over the holidays. Jacob, their EE, was very helpful in the sales process and troubleshooting our system.

Arrived on the installation date at 7:50 AM with a crew of about eight. Said they'd arrive between 8-9 Despite obstacles like electrical inspection issues they got the job done in minimal time. Every employee I dealt with was courteous and proffessional.

Areas For Improvement

Areas For Improvement - Met all my expectations and then some

Areas Of Satisfaction

Areas Of Satisfaction - They got the job done before the deadline of December 31st despite the Michigan winter that was problematic to say the least.

Recognized Excellence

Recognized Excellence - Randy Arnold from start to finish always responded to any of my questions or concerns.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with Michigan Solar Solutions for their conflict resolution. Any conflicts I had were easily resolved. The office staff was pretty good at responding quickly even though it took long time with emailing back and fourth they were great at solving problems.

Recognized Excellence

Recognized Excellence - I would like to recognize Dawn and Randy. They handled everything pretty professionally and I congratulate them on everything they are able to do. The electrical contractor was really good as well.

Very good service and friendly staff. Id highly recommend to anyone looking to have solar installed.

Areas Of Satisfaction

Areas Of Satisfaction - Dealing with the permitting and applications to DTE. They made the process very easy.

Recognized Excellence

Recognized Excellence - Randy was great and so was the install team. They talked me through all the options for routing wiring and the disconnect box.