I am very pleased with the outcome of the project.

The crews did an amazing job. Always updates from crew and office

This is because of the failure to communicate with me especially about delays in the accomplishment of the work and on completing the warranty work. I also felt the price was exceptionally high, but agreed to it because of the expected quality of workmanship. I am very disappointed in the lack of communication about delays in accomplishing the work. A simple phone call would have really helped to correct this. But at this point it causes me to believe that you do not believe in good customer service and to doubt your promises and commitment. Without this problem, my recommendation would be a qualified 4 due to the high price of the job.

I think what MHI Roofing did here was fantastic. They told me everything they were doing step by step and cleaned up. I even had a couple of questions regarding the cleanup, and they cleaned up even more. I'm so happy with the job. The only thing was the cost of it, but there's nothing we can do about that in this day and age.

The salesman did a nice job. He was very polite. The workers that came to do the work, worked in four inches of snow. They did a nice job. They came back the second day it, and it was a little warmer, but not much. The workers did a nice job, and I was well pleased.

I really liked what the gentlemen did. We had a lot of snow, and they did an excellent job with the weather that they had here.

Great company, have used for both new roof and skylight replacement, excellent work every time.

It was professional from the start to the finish.

Second time using MHI. Very detailed explanation of process, products and timelines.

The whole organization is made up of wonderful people who help any way they can.

They are wonderful. They showed up on time. They always kept me in the loop. They contacted me when they were supposed to. They were wonderful.

Good communication with roof inspector and job supervisor

They were the most thorough and gave me the most confidence that the job was going to be done right. I got over 10 estimates from 10 different companies and chose MHI Roofing.

The job took for ever-it is still not complete-it looks terrible! Very unhappy!

All in all it was a good experience. They answered my questions and the work was done like clockwork.

I already have recommended MHI . Very Happy to have your sign in my yard

I would recommend MHI Roofing, but not after, as a brand new customer, all the work was supposed to be guaranteed to my satisfaction, and they're not living up to their warranty. They promised to come out and repair things that aren't right.

My overall experience was positive. The quick response to my inquiry was appreciated.

Cabor the roof inspector who sold me on the project was great and very helpful! Then came the install Zane the project leader was very unprofessional. He ran short on shingles two different times, installed my roof plumbing vents out of plumb(bad enough that you could see from the road), when i went to plumb them in my attic two of the three weren't even connected due to the crew not using glue on the pipe fittings

See below.

The installers were very good workers and did not goof off. They were singing while working. They were very pleasant to work with.

I have recommend 2 friends already.
I believe this is the best company for your needs.

The project manager refused to call me about problems that occurred. Multiple messages were left and still no call backs.

Job still not done. Was told gutter install would be the day after the roof, but scheduled 3 days later and it’s supposed to rain 🙁

The pricing was too high for the job and for the price I paid, I expected better work. I also feel cheap labor was used, (when I was told you had certified workers), so the price should have been cheaper and that's probably why the work wasn't exemplary.
Some parts of the job were altered but the price wasn't lowered. I am very disappointed with the process and service.