We needed to replace our front porch. Since this is the first impression of our home it was very important to find a contractor that is concerned with the quality of their work. Excellent ratings from BBB and NARI we were confidant that our project was in the right hands.
I have already recommended you to another resident in my building, and I've told everyone I talk to about my project how your staff coordinated everything, how hard they worked, and how happy I am with the result.
We've already told several of our friends about Mega. ( our neighbors could see who was here doing the work) They asked if we were pleased with Mega....We happily said, "OhYes!"
There is no question that Mega Home provides quality workmanship. They have completed many jobs for us over the past decades and in every case the work was exactly as specified and completed on time. In the past I would have given them 5-stars in this category,
Julie Kramer was great. She kept all her promises, fought with the city when necessary, and got the project done on time and on budget, while working around a couple of special circumstances.
great people very professional
I have already recommended Megapros to a friend
At first contact I was required to give a credit card for a $575 deposit before anyone even came out to look at the issues. The first rep came out late, didn’t look at all the issues and left within 10 minutes. The 2nd rep came out a couple of days later, was more thorough and said that I would be contacted. When a proposal was sent it didn’t address all the issues and was vague on total costs associated with the project. I emailed back to clarify the details and price twice and after several days without a response decided to go with another contractor. I was charged $75 for the 2 brief visits. I understand that the people who came out have to be paid but their office follow up was the real problem. We had used them in the past with great results but will never consider them going forward.
Our first home project with Megapros was seamless. This present project, which was considerably larger, had more bumps in the road which were resolved but caused some stressful moments. We felt communication was often delayed and workers were spread thin so they couldn’t always attend to a problem in a timely fashion.
Superior service. Everything went as planned.
Very helpful and great work
The work done at our house was exactly as promised. We are very happy with the work done by Mega.
Jeremy was helpful in developing the estimate. Lou was my main contact person. Always courteous. Very responsive. Could not have been better. I did not get three bids on the job. I did not get two bids. I knew I wanted to work with Mega from the beginning and was never disappointed in the end.
Remodeled my kitchen and master bath with Mega last year - Mega exceeded our expectations!
This is my second project with Mega...and I will definitely recommend them when the opportunity appears.
I have worked with MegaPros on several projects, and have been very pleased with the quality of the work
I contacted Mega as I’ve heard their commercials with the jingle and the rave reviews from customers. After past unsatisfactory experiences with other contractors I was in dire need of the job done correctly and completely with no snags. After a few rounds of phone tag I finally secured a 2pm appointment with an estimator albeit 5-6 weeks out. I took off work that day and met the estimator.
The job wasn’t a big job but was more than we could handle. I basically wanted to deck two 100 sf terraces only instead of it being the floor… it was the ceiling. Picture attached. Material wasn’t a concern weather it be composite decking, bead board, siding, pvc or whatever. I knew the composite would be the most expensive but anything to just cover the existing corrugated tin of the terrace above me. After about an hour of texts, photos and calls back to the office the estimator sat down and produced a quote…but he sat there for what seemed like 5 minutes explaining what it all covered and the astonishing feats of magic that would be performed to bring this project to completion as it virtually would last forever and be the greatest accomplishment of man vs construction. He then slid it across the counter to me! I was thinking $5k….$7500…I could probably talk my wife into that ….$10,000??? Then I’d have to buy her a new car to get it past her. BUT IT WAS MORE!!!! $19,763 to install 200 sf of an undetermined material. They completely wasted my time. If they didn’t want the work they should not even have set up an appointment and told me so on the phone. Truly a bad experience with what’s is advertised as “The Best”. They are the best all right…bend over!!!!
They were prompt, efficient, and I thought they did an excellent job.
Definitely likely to recommend! I see no reason to stress yourself out searching and searching the internet looking for someone you think might do a good job, when I know Mega Pros will get the job done and be easy to work with in ever manner of speaking.
Mega pros did a great job!
My 140 year old house got a "face lift" from Mega Pros and looks young again!
I do tell everyone MegaPros did a great job would recommend them highly
After the initial visit, they sent one man to do all the work. The house was clean and tidy when he left and he did a good job on the project.
Yes, I have already recommended Mega to my family and my sister has an appointment regarding remodeling her bathroom.
If you're looking to do work which Mega does, I'd use them, every time.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mega Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys