I was so pleased with the product, the installation the whole process was successful!!
The new shower looks great.
The company is very reputable and the work they performed was excellent!
Olajuwon did a great job on tub to towel conversion and bathroom floors. Very quick. Great customer service
I highly recommend MaxHome and my installer Brandon!
It's an efficient installation process. The installer was pleasant.
The entire process from initial presentation through completed installation was superb
They did what they say. I like the warranty for the products.
I love the final results of our bathroom but I do think it was a bit pricey. We can't imagine that the materials justified the pricing.
there is a piece in my window that's sticking out
Great overall experience.
The cost seems to have a huge mark up considering what the materials cost.
I am definitely recommending MaxHome without any hesitation. The fact that the project is just one day to complete is great! However, working with the team from sales to follow up and install was an awesome experience! Excellent Extreme Customer Service at its best!
They have a well organized system and work efficiently.
All of the staff with MaxHome have been super friendly and helpful. No question has went unanswered.
The personnel we met during the process from sales meeting to the finished installation were professional, respectful and courteous. Our experience was easy and enjoyable.
Sales was great & offered discounts
No pressure sales. Top quality materials used. No suprises!
Patrick was very professional and courteous. he did a great job!
The quality of the finished product exceeded my expectations.
The installation was not completed to the salespersons suggested specifications, which we noticed when we hit our heads on the too-low shower head and that the curtain rod was mounted too low and we were stepping on the curtain when we shower. We contacted Max Home on April 7 and was I was contacted by a supervisor later that day and explained the issue - he said the front and back walls would have to be ordered and replaced and that I’d be contacted to confirm and schedule. Weeks went by with no contact - I reached out on 4/25 and was contacted later that day, with promises to contact me on April 28. Flash forward to yesterday, after going more than a month with no contact. I was told that an S pipe would be installed (to move the shower head upward). When I said that this would not address all of our issues, the person actually checked the notes and informed me that they’d get the parts and do the installation on July 17, which seems unreasonably long for a problem reported in early April. This would have been solved by better internal and external communication.
The installer was very nice. He was very professional on the job that he did. I just wish that if he knew about the hump in the floor that he would’ve told us and not getting a surprise when you step in and almost fall down because of it, knowing that it was not there
Be more open about services such as floor cover (it would have been nice to know you only lay new flooring over old).
I am very pleased with my new shower. The installer was great and went out of his way to make sure all was well.
The knowledge of the seller and the installation employees.