The project manager nor sales rep overlooked one area where a rafter was attached to the wall and as a result it created a hole in the wall. The working crew did not even tell us until we saw ourselves and escalated. It took 2wks to address the issue. If the initial evaluation was done right from the start, we would had talked about possible outcome if removed, recommendations, options to take and scheduling, even if we had to pay a little extra. The end result: material used was not the same as existing rest of the wall even it's free and we waited 2 weeks to resolve after they were done with roofing installation.
I highly recommend M&M Home Remodeling.
M&M Home Remodeling Services were very professional as far as the evaulation of the job that needed to be done. They were probably the most thorough out of all of the companies that I had come in and look at the roof.
I appreciated the professionalism, the courtesy of keeping me informed every step of the way, and the care of leaving my property in such clean condition.
These guys worked till the end of the day and finished, I was impressed!
Trace was great to talk to. He knew his stuff. Chose them because of recommendation and Trace’s expertise. He was the most professional and qualified. I know a bit about roofing and they were doing it all correctly and they went twice as high with the ice and snow shield. And there prices were really goodI. They did the job correctly and very quickly. Very high-quality work. The house looks brand new again. I would use them again anytime.
Roof looks great and done in 1 day. Everything cleaned up and neat.
The service was fast and efficient.
I felt like Rachel, my service representative, was very informative. She showed me actual samples of the shingles. It was nice to see the actual roofing materials, and that was helpful in dealing with asphalt shingles. She showed me samples of the ridgeline caps, and I felt comfortable making my decision, including a workmanship warranty with M&M. A lot of the other companies didn't provide a warranty for many years if something goes awry, whereas they do.
The cleanup crew did not do a good job cleaning up.
The entire experience was fantastic! Everyone connected with the project was professional, knowledgeable, courteous, answered all my questions, explained and communicated in a thorough and understandable way. The roofers did an excellent installation. In addition, I was kept apprised every step of the way concerning start date, etc. Well done and kudos to all!
The work was excellent, fast, and the people who worked on my home were very pleasant. They were so friendly and they were fun. It was amazing.
Their work and clean up is very thorough. My roof was a complete tear off and when they were finished they cleaned up and did not leave anything behind but the material they did not use, and they stacked it nicely. They followed up after the project to make sure I was satisfied.
Quality Product with a highly skilled installation team.
Quality workmanship.
I am really disappointed by the services provided by M&M and team. It was a big project roofing, siding and gutters etc. and they made it hell for me.
They sent the crew to do the roofing project when temps were in mid 20s. I turned them back once, because it is not suggested to do roofing in such low temps. I asked them to delay it until later in the season, but then next day the project lead or the manager pretty much told me that they will send the crew to get the project started. Being first time homeowner, I just felt they know better than me and just wanted to let them do the job.
Things went from bad to worse, sidind job was done when temps were lows 10s and snow was on the way next day. I tried reaching out to project lead but no response, office told me job will be completed in one day. It wasn’t and they left the yard dirty. As expected it snowed next day and wind chills were below freezing in days to come. Half completed job was left as is with dirty yard and snow buried nails for days. I can go on and on but suffice to say it was a nightmare.
Great communication
M&M Home Remodeling did a terrible job. A very dissatisfied customer.
They were very good.
When doing to walkthrough and inspecting the job after the roofer and gutter crew were done, I relized the damages they have done to my sunroom roof when removing my gutters. M&M has yet to repair it even when I brought it to there attention. They were more concern about recieving the rest of the payment over their quality work.Its been over two months and my roof still not fix.
They did a terrific job.
Very good
They were wonderful.
I can’t recommend at this time as all work is not completed as explained to person who called about survey as well
Communication was not the greatest
Attention to detail and workspace clean up needs improvement