Charles was terrific on the installation. However he put the shower curtain rod too short so Mike came out and raised it to 78 in.

Nick, the installer was friendly, and very considerate of my home. He did a fantastic job, with the plumbing and carpentry. Did a great job of fitting the new shower

I have recommended your company to several people

Perfection from Charles and Mike and always cleaned up after the day was over.

What I was most impressed by was the time that they were able to finish the project .

Nick and Lloyd were awesome and I loved the way it looks everyone was very polite and sweet we are completely satisfied

They showed up when they said they would be there. The workers finished the work quickly and professionally.

Very professional and did very good work

The installion took one day as promised,Mlke did a great job!

The installers were very, very good

Mad City, they are Professional, easy to talk to, quality of workmanship, attention to detail, answered all my questions that I can understand!!! The salesman, Quinn and workman, Alex and the receptionist are very knowledgeable and helped me with decisions, the work, and the calls. I would recommend Mad City to my family and friends! I also will give a 20 Star rating to all that I have worked with. Oh and I can’t forget Stewart, on my list for 20 Star rating! I have seen other contractors, but Mad City will do their best to make you happy, I am very pleased with the work they did for me!

Certainly, very professional and quality work, excellent warranty

Awesome job by Charles the installer. Beautiful shower. Beyond our expectations. Professional from start to finish!

I would definitely recommend this company

I might if someone reaches out to me after this survey

Would definitely use them again

Love my new Windows. Ryan and Matthew did a fine job on installing. Clean up was Fantastic.

The time to completion was one and 1/2 days.

We were hoping to save our old tub unit which was only a little more than a year old, but they said it could not be saved.

We are very pleased with our experience with Mad City. William said their team of professionals would be the best and we got exactly that!! Thanks everyone ~*

Awesome

When you can't find anything to complain about you definitely will recommend! Beautiful finished product!

Extremely pleasant, informative for the customer, provides detailed info as the job is being completed..

They were very nice, professional, prompt. I would highly recommend them.

Following the sales process, all 18 of windows were installed within about 60 days. All resources involved were kind and respectful and did an amazing job addressing our questions and concerns. The finished product and installation job exceeded our expectations and we could not be happier with the overall experience.

No one else uses materials that are this high in quality, nor do the work so thoroughly. Completely redoing the walls, ceiling and floor of shower just blew me away, but this is standard at Mad City. Its expensive work, but you get what you pay for.

Workers worked efficiently, respectfully; cleaned space often. Windows look great!

The overall experience was excellent--from our salesman, to the young man that came to measure and the ones that can to install the walk-in shower. All of them were on time, very professional, explained everything to us. Also Charles the one that did most of the instillation had the shower installed in one day and cleaned everything up. We are very happy with everything!!

Great job! Thanks

1day conversion turned into 3 weeks and shower is to narrow 1of windows was installed with broken sash we are disappointed with experience

The quality of the work is terrible. It took 3 attempts for the installation to be completed. The doors aren’t level. The right hand door opens all by itself. The finish, i.e., looks amateurish. Truth be told, I feel as if I spent $21000 for an $8000 job.

From the start till the completion we received communication with the company!

Very very happy with our new shower.

Beautiful job cleaned up everything love the windows

Happy with window installation other than broken sash don't know yet on bathroom rehab yet it won't be complete for another 4 to 6 weeks

It was very good polite contact person, timely, and cleaned my BR up nicely