They showed up at the time they said. They got right to work with efficiency and knowledge of how to go about what needed to be done and how to get it done in a timely manner.

Everyone was very knowledgeable about their work, was friendly, went about their work in a timely and professional way. A big plus - left by cleaning up afterwards. Could
Not be more pleased. Everyone left a 10+ rating behind them for Mad City Baths and Windows!

Quality product and excellent installation.

The shower is beautiful!

Came when they said they would, answered any concerns I had about the install and cleaned up throughly.

Attentive, thourough, on time, excellent workmanship

i am very pleased with the installation and the look and function of the new door. There were some "glitches" in the ordering process and paperwork, but all in all, I am very pleased. The actual door is great!

They came when they said they would and clean up very well.

Michael did a fantastic job with the installation of the new shower unit. It looks so beautiful with the tile coloring, the safety bars, the sliding glass doors, the shelves and just having a larger shower.

The end product is amazing!

Beautiful Shower....I show to all visitors....and they want the same......Thank you

From contact with the first person I meet at the show everything was very professional and a great experience to the end.

Very professional company that explains very thorough the product and process. Would highly recommend!

I am pleased with the results and the workman ship of our new shower. It came at a perfect time in our lives. We feel much safer knowing that we don’t have to step over the tub to get in and out of the shower.

We are not overly impressed with the timeliness or quality of the install

Any one that ask me and I have a card to give them

Overall the work was very good and done professionally and with attention to detail (done on 12/20). However, the installer advised that the measurement should have been adjusted to accomodate for my flooring and so there is a large gap between where my floor ended and the shower pan started. This also means the surround walls extend further out than the shower pan as well which doesn't look right either. He had to put in a temporary makeshift edging/seal and said he would send in the photos and an explanation (to management?headquarters? local branch leader?) in order to get this remedied. I called the next day (12/21) as advised on my paperwork and spoke with someone and then received an email the following Monday (12/23) from a Field Manager who says they are looking into it and asked for photos. I provided the photos I took but explained that the installer had photos from all stages of the install and would be a better resource. I didn't hear again until 12/30 and was then told this would need to be looked into again (I am not sure what happened for an entire week). I replied to the Field Manager's email to ask when I should expect to actually hear from someone about coming out to my house and/or completing the work but have not received a reply (it is now 1/1).
I had also been told by the installer that a final inspection was supposed to take place once he completed the job that day but it was around 8pm on a Friday and this has yet to happen (this question has been ignored in both of my emails with the Field Manager) . I am still waiting for someone to schedule something with me so the remaining work can be done to complete the job as the shower looks uneven and incomplete and only has a temporary fix on it per the installer.
I would be happy to update my review once the work is completed and I feel that the $12,000 I spent was worth it.

Work was done on time and to my satisfaction. Have been very satisfied with the shower.

Your men did a incredible job to a awful shower stall..Michael did a teriffic job and cleaned up perfectly...I'm very pleased and will recommend to all interested ..THANKS.....

Great service, I loved how everything was explained to me thoroughly. I would definitely recommend them to everyone who’s looking to get work done.

Mad City Baths do what they say they will do. All products and work is lift time warranty. Very friendly and accommodating.

Great job on the shower fixing to do the other bathroom now.

the whole team was awesome from the beginning to the end they try to give you discount when they can with price materials are outstanding and the installers where the best

Yes I surely would recommend this company They do excellent work and I'm impressed by the quality of my door it looks great

Broken promise to not install until all components available.