The most important element in the deal we like is the one stop service that covers from the installation to the future possible issues all by one company.

Showed up on time. Fully explained things. Checked with me before making permanent installations. Was able to see the product in my house.

Excellent workmanship

Feel that they took advantage of elderly not very ethical.

Predatory sales techniques and poor quality product

The quality of the product and professionalism of the installers

Not everything the salesman promised happened when the windows were installed. 1 window is cracked and being replaced, waiting on that.

The workers did a wonderful job installing the windows and windows are too notch product.

The door was professionally installed greatly improving my house's appearance.

On time, great communication, excellent craftsmanship and extremely professional in everything start to finish. Completely satisfied with our new beautiful shower

Recommend to anyone who needs renovations done in a timely manner and is looking for quality work!

magnet shower heads sometimes fall off

The installers were great. The sales rep and the measurer for the product required more training. Which caused inconsistency,miscommunication and delays.

Thorough cleanup after completing the job.

Well, between the salesman, your website and the installer, none of you match from what I was told and saw online. Needless to say, I am happy with my shower for the most part Only issue I have is there is no handle to open the shower door from the inside. Also was told I'd get a squeegee to clean off the glass doors but that's minor. I'm still very happy with my new shower.

Start to finish they were very professional.

Some people we know dont have the money for this.

Salesman sells some premium service and premium products at a premium price. The service was not premium and maybe this is me not knowing anything but the windows dont seem that much different than box store windows. That being said the price was definitely not reflective of the quality of work.

-This shower has potential to be a beautiful addition. However, several things were left undone, and no feedback as to when a resolution will happen after the initial call after install. The crew did not show up for the agreed upon date to address the issues, and no one has contacted me at all to even change it. All I want is a useable SAFE shower these issues could all be fixed and my rating will go up because I am not disappointed with the overall structure itself

Quality of the product and the installation was very good

Crew did an excellent job!

Arived on time. Very friendly and knowledgeable. Very willing to answer any questions I had.

Travis did an exceptional job with the tear down and the install.
We are very happy with the outcome and functionality of the shower.
The quality of the workmanship and material is top notch.

The professionalism, quality of the product, knowledge of staff from sales through installation & the double lifetime warranty

I would gladly recommend Mad City to family and friends.