Everyone of team was so nice and professional . They were very puticular with doing a great job.

Prices are a bit high/financing is a joke interest rate is obscene

They were on time and a very good job

They were here on time,went right to work and job was completed in 8 Hrs.

Very professional. Install was great

They were great. Very happy with everything

The windows are great. Hardly hear storms. They really cut down the heat coming in as well as well as the glare. Look great inside and out.

Very happy with mad city from start to finish on or shower remodel.

The start date was fairly quick. Itwas finished in one day.

1. Outside window trim was not sufficiently sealed. Two spots have cracks showing where there is not sufficient silicone between house siding and window trim.
2. The surround for the tub has a spot of no silicone where separation is seen between top of tub and bottom of surround.
3. One of the shelf edges has seem showing with no silicone between surround and shelf.
4. When draining water on second tub fill up, the main drain leaked dumping over a gallon of water into the basement before I figured out what was happening and stopped the drain. Drain still leaks when opening the drain fully if tub is half full or more.
5. Wood in basement under the tub was not treated with anti-mold solution as promised.

Love the product and the way the whole process worked made things really easy

the entire process from sale, measurement and installation

install guys were great

Good service quality installation and friendly people

My sales rep promised me one thing then the measurement rep said I could not get that. Sales rep offered a substitution and that didn’t work as well. Measurements were changed on 2 cabinets that originally had only one shelf. They were changed into 2 smaller shelves that were never explained to me. However he had me sign off on it. There was no reason for that to be changed. His time at my house was entirely too long for taking measurements. Then he had to redo them and come a 2nd time.

He workmen’s shoes were dirt when entering my home

Installer was very professional, communicated well, and was respectful of my home.

The gentleman that did my installation of a new shower enclosure was extremely meticulous and professional. He was concerned about what I wanted the iob to look like. They worked very hard in the heat and muggy weather for two days. You have a great employee and I commend his efforts. Mad City is lucky to have him!

We had a very good experience with our mad city window installation. Our measure fella named "AL" was fantastic, taking all of my worries seriously. I had custom made solar shades that I wanted to make sure would still fit. And he made sure they would and they did. Our installation crew of Les and Mike were fantastic. They worked under horrible conditions with the extreme heat! Les was terrific, very professional and very particular about the installation and finishing. They cleaned up each day, due to the amount of work needed this was a 2 day job. Les went over each window with me before he left to make sure they worked properly and I was satisfied. We did have one window that was cracked and Les immediately ordered a replacement. Our new windows look fantastic both from the inside and the outside finishing. We had 3 bow windows switched out and a French door converted to a slider. We love them. The outside looks like they've always been there. Kudos to Al, Les and Mike!! Thank You

Very efficient and easy to work with. They listened to all my questions and concerns. Responded very quickly.

Oscar was very professional, cleaned up as he went, did a fantastic job. I could not be happier. Thank you.Thank you very much Oscar.

If it werent for the issue with how long it took to get anyone out here and actually communicate with me about my damaged window you just replaced, it would have been a 10

Great product, courteous service

Exceeded expectations, one thoughtful and professional installer completed the entire remodel in 8.5 hours!

Job very professionally done.