Things had to be fixed after completion-also the plumber didn’t know what he was doing

Everything as expected and professional

Very professional very tidy and job well done

We love our new windows and sliding door! We would certainly recommend Mad City to anyone who is looking to replace their windows. Our salesperson was personable, knowledgeable and prepared with detailed information about the windows & services provided by the company. Communication with the company was easy. They had no problem working around our own previous commitments when scheduling the installation. All employees whom we dealt with on the phone and in person were friendly, helpful, and gave attention to detail.

They were considerate of keeping my home as clean as possible. Very knowledgeable about product. Very efficient and very punctual of time arriving. Was very pleased with all aspects of project.

My uncle used mad city in Wisconsin 10 years ago. I loved the work then and I was not disappointed now.

The state was going to pay for this but because the agent couldn't contact anyone in time we aren't able to have it paid for. Should contact people when they call or answer.

We appreciate that the install was completed in less than 7 hours. And we love our new shower - especially the clear glass shower doors.

Our experience was a positive one. While I was a little put off by ricing the workmanship and knowledge of the installation team made me realize perhaps what goes into some of the cost. Our finished product is beyond beautiful and we couldn’t be happier with the quality of the work and product.

Professionals. Very good craftsmanship, reliable friendly worker and quick to rectify and issues.

Overall, we purchased an attractive functional, albeit, a bit expensive for what we got. The workmanship & install were VERY good. We DID get "sold" not EXACTLY what we originally had planned for.

I called and asked the office to send back the installer to remove/replace the inside trim molding. The installer arrived one hour past the scheduled time. The installers attitude was condescending towards me. He expressed anger while telling me I should have had them remove/replace the inside trim molding before they left the property. He stated he was paid only $200.00 per install and coming back was costing him money. I expressed my concerns regarding his attitude/comments. I informed him his behavior was unacceptable and that I'd be contacting the office. His attitude changed and he began to apologize for his behavior. I accepted his apology. One week later my wife called to complain about the paint scratches on the patio screen door. The service tech said no to replacing the screen door. Tech stated he would bring out a bottle of paint. Totally unacceptable.

Well-qualified, kind and knowledgeable installer.

Everyone from the sales person to the installers were completely professional and courteous.

knowledgeable installer, very efficient and courteous adapted to some changes i requested no problem. Very clean

no comment

They have been to my house 3 times to put in the shower, once to put it in a second to recaulk the shower that would of hid bad workmanship, a 3rd time to take down and put up the top sections of the end panels, now they need to replace the bottom panels, this is why I would not score them high.

We were happy while they were doing the installation but then we noticed there was not room for curtains or shades inside the window. Now im told we have to get all nee brackets a nd shades. We arenot happy

Quality materials, quality installation & quality people.

The entire experience was better than we expected. We usually do not commit right away to this big of a purchase but everything was explained and laid out in a way that left us feeling comfortable with going forward. The installation staff were very professional. We appreciated the walk through at the end. There was no clean up needed when the installer left. Thank you for a great experience.

Mad City was easy to work with and so knowledgeable about their product. I felt very confident with my decision to purchase from them.

Fast and convenient and very thorough

The quality of product can not be beat. Their workers from the sales staff to the installer are outstanding.

This was my second shower conversion with Mad City. A problem came up but Mad City made adjustments to make me happy.

I've already spoken to friends about the cabinets they put in