First class from start to finish.
Quick response when I called them and
Workers were very friendly.
They have good customer service
The sales person appeared knowledgeable about his product. The installer was courteous, professional, prompt, and gave us a shower we can enjoy.
Install was quick and final product was beautiful. The installer and plumber were very nice.
I am so pleased with the kitchen re-facing. The color I picked is just what I wanted and looks fantastic!! Thank You Mad City!! 😀
See #2 below
There was a problem that would change the planned layout. They stopped and talked through different options. Showed me the issue. Then with some extra effort, we were able to have the original layout.
The new shower is quite beautiful and functions well.
It’s the best shower I could ask for. Very handy cap accessible
Quality
The windows look amazing they're exactly as they told me they would be.
Prompt professional yet personable service was delivered from start to finish of our window and bathroom remodel.
Windows look outstanding 😍!
Cost
Only took 2 1/2 days to complete. Installers arrived on time each day, put up plastic to try to keep the mess from the rest of the house. All and all quality work.
We’re very satisfied so far. It’s only been a week but so far everything the salesman told us regarding the process went according to what we were told.
If you want to have an excellent job and no mess to clean up Mad City is the perfect company to go to. They are very professional team.
Delivered as promised. Woke was stress free and very efficient.
Nightmare from the beginning, lies, and even at the end, they got it wrong. Now I will say they did some making up but I would never recommend anyone to go through this. And if you do, don't have anything to do with a man named Nick. Suppose to be part of someone of in charge in Charlotte. He's very rude. After several contracts, different prices, dealing with countless people, it's done
They were very professional, personable, and thorough. We were extremely impressed with the nature of the work and how quickly they accomplished it, in light of the fact that things are in such chaos in the industry right now. It was a very pleasant experience. They were smart and nice people.
The quality of products and the friendliness of all employees. Great company
Our installer was very informative, nice and professional. He cleaned up everything every day before he left. And was done with our refurbishment in 2 and 1/2 days. So impressed with Mad City!!
Price
Pleasant and hard working. Great to work with. Informed us of difficult situations that they were working on.