Very professional, cleaned up after themselves and answered any questions we had

I would highly recommend this company to anyone needing this type of work done

Yes

Was a little disappointed on how the bathroom was left …incomplete

Good quality

Great job; good product; quality materials;installer answered all questions I had: installer was hard worker; the work exceeded my expectations

Everyone from sales to install were amazing.

The whole project went smoothly. Darren and Jim were outstanding. Rick who did the measurements was also very knowledgeable. Cody who oversees operations was very accommodating.

The cost. After talking with several other people, I realize now that the cost was exuberant. Our loss. Your gain. But still, no I would not recommend without qualifying.

all personnel courteous and professional

Everyone I dealt with was professional, friendly, on time, and my shower is beautiful!

Every aspect of our experience was completely professional. All the materials appear to be of the highest quality. The installer worked quickly but still took time to answer questions and gather input on things like the desired height of our shower head and grab rails. Mad City arranged all the permits and inspections and cleaned up completely when they finished.

Tyler the installer was very pleasant and told me what he was doing each step of the install. He put down drop cloths from the front door all the way into master bath and then covered the sinks as well. When he was all done the bathroom was very clean with no signs of dust
or any work being done.

The installer was great and very efficient. However, there were two different people that were rude. The lady that called me to set up the appointment was insistent that I make the appointment at her convenience and not mine. She told me that they did not have enough room to store the parts they ordered and that I needed to make the appointment sooner than I had thought. After putting me on hold and talking to a manager, she had a little bit of a different attitude the follow up gentleman that called me was very rude as well.

From start to finish, people involved were professional and knowledgeable.

Very good installers, friendly, knowledgeable and explained process well.

There wasn't anything that we didn't like!

Presentation was very helpful in making decision to do shower update. Workers were very friendly and involved us in making decisions about placement of the two grab bars and shelves.

installer was great, materials precise, durable

The work is wonderful. Kept us informed every step of the way.

Our installer (Josh) did a great job.

I am likely to recommend because overall mad city met my expectations. The sales person however made a statement and did not put it in the work order so it did not get done. But that is the only complaint I have with the whole process.

Everyone was courteous and professional! They did a fantastic job renovating our shower!! Thank you Mad City! I will be referring people to your business!

Every professional, used their time wisely, very friendly, bathroom was beautiful.

Before I used my shower the white panels had yellow streaks.