They corrected the hot water heater in a quick and timely manner.

Installer, Charles, was friendly and his attention to detail was excellent.

I am likely to recommend Mad City Windows & Baths because the installer was great. He was super good to talk with and did an excellent job.

Everything went fantastic couldn't be happier

Mad City Windows & Bath replaced a shower for me, and they were very professional and did a great job. I really like my new shower!

We are completely satisfied!

Job was done professionally

We paid over $8K to remodel 15 sq feet of living area.

They did an excellent job installing my bath. It was done in a timely manner. The gentleman that came in was very professional and very knowledgeable. We are very pleased with the results.

I am likely to recommend Mad City Windows & Baths to a friend because I had absolutely no complaints whatsoever about everybody who we encountered.

I appreciated everything they did.

I would give them a 10-star rating, but when they sold us the shower, they promised us a $50 dollar gift care. We also told two other people about Mad City. One has already gotten a shower installed with them, and the other is about to. We have not gotten our original gift card that was promised, nor any referral incentives. We haven't even gotten a thank-you. The work would be a 10-star rating, but they are lying.

I am likely to recommend Mad City Windows & Baths to a friend because we're satisfied

the materials are quality items.

They did a wonderful job and were professional while they were here. They were all-around top-notch!

Mad City was great from beginning to end and was very professional in all ares.

I think the installer did an awesome job. They all did good!

Great experience. One grab bar was back ordered and installed by Dean yesterday once again did perfect work very nice and wanted to make sure I was happy. So glad I chose Mad City to install my shower. A project I have wanted for a long time.

I wouldn’t recommend the KC office for this. I think because of their kitchen work, my house is worth less than before they started.

All went well from beginning to end..................quality product/quality work

I was told it would be a 5-inch lip panel. It is a hollow core piece which is 3 1/2 inches tall, and doesn't fit. They only use what they have in stock. Two people came to measure and it was not correct. I ordered Biscuit, but I got white because it doesn't come in Biscuit. I didn't get what a paid for, and I have an onyx lip top panel and my other bathroom is in onyx. I have had my home for 37 years, and I am trying to upgrade and this is not upgraded.

While I am overall satisfied with the product, I found the organization of the work to be less than satisfactory. The workers assigned to the job were diligent, but the overall management of the project was less than ideal. The job took a third longer, all at the expense and inconvenience to our family. It was necessary for me to purchase a tool which was supposed to be on their truck in order for the project to be completed. There was no other way to go forward except for me to purchase the tool. The people at Mad City did not offer to reimburse me for the $20 cost. I walked away with a too bad, so sad attitude. They speak a good game. I would warn others, they need to understand what Mad City will do. I was told they would do touch up paint, but it was not until I pushed it that they did it. The final thing in taking the ball down the final five yards, is that I had another project going on at the same time by another company which I think exemplifies the quality of the customer service. I am not overall impressed with Mad City.

They did a wonderful job.

The job was done on time and the quality in great.

The installer did a great job and did things that we asked them to do for us. The large window only had a half screen but they are fixing that so that it will be a full screen.

They did everything that I wanted and kept in contact with me.

They did a good job!

I was very pleased with the while experience. The salesman was very good at explaining everything to me, the man who did the the work was very focused and did an excellent job. Thank you Mad Cty!

I think that I have a good product, but it was overpriced.

They are dedicated to their work. The main workers struck me as workaholics. They worked right on through and didn't stop. They were very polite about everything, and they knew what they were doing.

I am very well pleased with the installation. I highly recommend Mad City Windows & Bath - Kansas City to the public!

I have waited for so long to get a new bathroom shower to be installed that it was well worth the wait and exceeded all of my expectations. I am so happy!

The person did a good job but it took a lot longer than we thought. He should have had 1 other person to help.

Mad City Windows & Bath writes things down and then changes them. I am disappointed because they promised they would come back and change our faucet and shower head, but they never did. I ordered black accents and they installed chrome. That is not what we ordered, and they are not doing anything to resolve the issue. Also, the shower water is running down the wall and I spoke with the manager about this, and he said he would address it, but no one has called me about it or come out to my house to resolve these issues. I am not happy at all, and I will not be recommending Mad City to anyone.

Overall, I was pleased with the installation of my new walk-in shower. However, there have been some issues with it.

I am very satisfied.

Great people

They're very skilled, fast, and have good workmanship.

They are very helpful with any handicapped needs you may have. The qualifications for their job are fantastic. They like to help with any needs you may have. They can help you with the weight and size of the bars. As far as the cost, they help you keep the prices down so you can afford the shower.

I was very pleased with Mad City Windows & Bath - Kansas City's workmanship. The people who came to do the work were very courteous.

The Mad City Windows & Bath - Kansas City employee was on time, friendly and professional. Everything was satisfactory for me.

Everyone was so kind and easy to work with!

Mad City Windows & Bath - Kansas City was very good. They came at the time they said they would, were done in one day, and it was done the way they said it would be, which I appreciated!

The customer needs to be aware of which promotional offer they are going to be given.

I was very impressed with how carefully the installers went about their work. They covered the fkoors with protective sheets & did thorough cleanup. No trash was left at the job site.

I had my kitchen refaced and I am absolutely in love with how it turned out!

Beginning with the sales person and ending with the installation, my experience was awesome. Mad City's installers could not have been more professional or knowledgeable of the product. Definitely an amazing experience all around. I love my new patio door and windows!

Yes the experience was amazing and very quick and Eric was excellent very friendly and we enjoyed working with him

Had cabinet's redone and new countertops,sink, and faucet. Turned out great.

I just found out I did not qualify for the promotion that was advertised from Mad City through the financial institution my loan is with. I'm very disappointed because Zack did not explain to me that was why I had to sign a new contract. He presented the contract as needing a new signature but did not say why. As I would have declined to sign because that is why I chose Mad city in the first place. Yes I should have read through the 3 pages of small print but a reparable company would tell you this new information as it makes a big difference. I will not be recommending your company to anyone but will tell my story of way. Sharon Boan