From sales to install everything was top notch. The explanation of the science behind what makes their windows better was pretty awesome. Install team took their time without being slow. Removal of old windows and installation of the new ones, 10 total, took 12hrs on the dot. From arrival to final clean up. Was very impressed that during removal the old slate siding wasn’t even chipped, which can happen with a look.

Windows are amazing and really improved the curb appeal.

Very pricey, and showerhead doesn't have enough pressure. But looks great!

I was very happy with the options available to me for product selection from the walls to the hardware.

Highly recommend!! Very professional, friendly, and knowledgeable.

Job seemed overpriced. Have very low water pressure now. Shower head has very short hose.

They did a great job. They were friendly and professional.

Lower the price

Initial contact with a company person at their booth at the Home Show in Cedar Rapids was so positive, it led us to looking more into this company and finally hiring them to do our walk-in shower install. In home visit provided us with all the information we needed. The installer and plumber who did the work (Jason and Tanner) were very knowledgeable, efficient, and respectful. We are very pleased with our decision to use this company for our install, and will consider them for future work if needed.

The installation of our door took much less time than expected. The crew was neat and courteous, and we now have a new, solid, great-looking door!

They all were very friendly and professional about their job and happy to answer all your questions.

Lower price

I am very happy with my new kitchen cupboards that you

The problems I was told that I had with my shower were not there.

I have recommended Mad City for three years now and will continue to do so. If they say they can do your project you can bank on it . They not only can but will do it top draw all the way!

Sales experience was professional and thorough. The installation was also very professional and actually finished early.

Worked very hard to get the job done. Answered all my questions and showed me all the features of the windows

I had a very good experience but I didn’t do my due diligence in looking around with local installers who may have been less expensive.

The cost of three windows was extremely high. 12 years ago I had my house stripped to the sheathing, 1 in. Insulation, vinyl siding,and 10 Andersen windows installed for 40K. I got 3 of your windows for just under 11K. My opinion is they are way over priced. Probably won't recommend them to anyone.

It was freezing cold out and I was worried they were going to delay the install. However, they showed up on time and got right to work. The installation looks good and they were able to put the faux shutters back on to match exiting windows. We've had some strong wind and cold and none of the windows are fogging up or leaking.

I must to speak to someone about our remodel. There are issues. Not 100% satisfied. Disappointed on a few things.

I liked everything about it

The did there job and did not waste any time

My best friend is looking at getting a new kitchen. I recommended Mad City.

The Mad City team was responsive, provided timely and exceptional service.

I have to say, Mad City Bath bent over backwards to meet my concerns about not having enough shelves, and I even got a Shave Bar!!. I didn't know there was such a thing until they told me I could not use a shelf for shaving. The Shave Bar is really nice looking, it is chrome colored and matches the other 2 bars that were installed. Everyone I have talked with at Mad City has been cooperative, nice, and willing to meet all concerns in order to keep a Happy Customer. I highly recommend Mad City and their personnel for your shower/bath upgrade.

I couldn’t be more happy with all aspects I experienced with Mad City! The installation was done on one day and the installers were very knowledgeable, courteous, and I could tell they loved their job. They worked so well together like friends do. I love my new walk in shower and the install is perfect! Thank you Cedar Rapids Mad City for a beautiful job well done!

The reason for this score is due to time it took to receive product. Should’ve been here by late November but was finally discovered the door was in after I called to cancel due to no notification. Then it miraculously appeared in mid January.

A little pricey, but worth it. The repeat customer discount really helped .

The overall job was done well, neatly and quickly. The team was able too help me make a change that was not caught by the sales people.
The eagles presentation was very informative but there were a couple of points that were overstated or not made clearly which caused some friction at the time of install, but the team was able to do the job to my overall satisfaction and corrected a color issue with the trim out.

Got the bathroom of my dreams in one day! Team was respectful, professional and efficient.

Overall a positive experience

We had two very nice guys install our new windows. They arrived on time and were actually finished before I expected them to be. We live in an older home and of course there can be problems with things not always being square and normal. Given that, there didn't seem to be too many problems and install went well. New windows give the house a different look and we can definitely see a difference in the temperature of that front room.

This was our second bathroom that Mad City Bath has done and we have enjoyed excellent communication and work from the preliminary estimate, to the pre measurement visit and finally to the installation. Could not be happier knowing we have a great looking product that was well constructed and installed properly and will be easier to maintain. Thanks MCB! We are likely to continue recommending you as a professional, quality bathroom installer!

Dave and Greg arrived on time and very friendly and courteous. Looked at the 6 windows that were being replaced and started working right away. Worked hard all day with no breaks and didn't leave a mess in my house. Love my new windows!

N/A

I am satisfied with the bath and shower

I have told people about my experience and I also told them that I’m happy with my shower

Mad City followed through on everything they offered. Very organized process.

It was very profecionally done! Looks great!

pretty expensive

The price of the project is very high for the materials and labor cost of the project. The measuring team got the wrong measurement for the frame and the install team needed to cut into the house to make it fit. The door took 16 weeks from the day of measurements to get the door in. The door suffered a deep scratch days after installation. I have also received 4 phone calls before the door was installed about setting up another project with mad city.

That all being said, the reason I rated it so highly is because the teams have been very pleasant to work with, talk to, and reach out to if there’s been any issues.

Brandon was awesome and did a great job, but we are not happy with the door and that the laser guy didn't measure correctly and didn't tell the installer that he changed the measurement. The door leaks.

This is one of the best investments I have ever made. The quality makes an incredible difference and is worth the investment!

We had a very positive experience all through the process from selecting our walk in shower to the installation. All of the Mad City staff were personable and easy to work with. The final result was even even better than we anticipated.

Seamless experience from sales to install.

They were very professional from start to finish. Great quality work and super fast installation. The price was a little high but you get what you pay for.

very nice installers, did three big windows in one day, price was very high, they sold me a window with out a screen, apparently , i should of know that windows come without screen, for the price we pay we should of received a screen, very disappointed.

Most definitely.

I'm very pleased with this product. Great experience with everyone involved. The crew I had were very particular with making sure all things fit and and sealed properly. Cudos to the crew! Sure price is more than what expected but all was worth it!!! I love my new windows and door!!!

I am pleased with the product and the service. Installers were courteous, professional and did a great job.