The job was professionnel finished on time. We are pleased with finished shower. We will be happy to récemmend Mad City to friends and others. This is just what we wanted.
Great guys, on time and courteous.
Josh and Peyton were great, they managed to get everything done in a day!
Price was expensive, but quality is great. The install was painless as well.
They are very expensive, but I am well satisfied.
Evelyn, the installer, was excellent. He never stopped and did a great job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mad City Windows & Bath - Saint Louis as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys