My agent, Joe Toscano
If agent know all the details about a client homeowners insurance, they should know about their auto insurance policy.
Very helpful and explained everything.
Excellent customer service, detailed information, great communication
Our agent secured the best price for our insurance by a wide margin with a quality company. Very responsive and competent!!
Bonnie was awesome & tenacious in representing our best interests as Buyers and navigated through some very challenging negotiations and made things happen to get the deal done!!!
Meghan was so patient with us as we searched for our ideal beach home. She showed us so many properties and wrote numerous offers for us before we were able to find the perfect place for us.
Very nice and very helpful to me thank you so much!
Michele was a great insurance consultant. I didn’t wind up switching my insurance to save money because I would’ve had to lower my total loss coverage with the policy that was being offered but if not, I would have used you. Michele was great thank you so much. I was attempting to bundle Car and Home in order to save money per year but the homeowners policy would’ve cut my total loss coverage from 111,000 which is the current amount to something like 77,000 and that wouldn’t be enough in case of a total loss but thank you michele she’s great.
Long &Foster has been able to listen to the problem and quickly respond and find a solution. The customer service has to be rated highly. I will continue to use Long & Foster as part of mine mortgage /insurance home buying experience. I recommend them.
Jordan was the best realtor I could ever ask for.
Easy to work with
No dedicated broker. Passed off every time I have an issue.
Jenn Buskirk was amazing! She was very responsive and great at conveying information.
This insurance company found the best and most affordable insurance out there.
I already recommended Sherrell Haynie to another friend. She worked hard to help us get the home we really wanted.
Great Communication
The process was simple, I gave Carolina my current coverage and she came in significantly less. I had been with my previous insurance company 30 years!
LFI could not have been more efficient than any company I have dealt with. Thank you so very much. There was no beating around the bush and everything was explained with no questions for me to ask. And quickly.
The agents I dealt with were very responsive, efficient, effective in helping me plan, select, and activate insurance plans that were good for me.
Not a single call in 18 years to check on my needs or otherwise.
Fast, friendly service during a stressful time for me. They took care of everything! Highly recommend.
Quick to respond, friendly, and followed up to ensure everything was completed.
Wade Norrell gives outstanding service!
Naheed responded very quickly to our request. Thanks!
Very helpful and savings
Prompt service
Carolina had a great policy quoted to me in 24 hrs - she ALWAYS does a great job for me and my real estate group’s clients
Excellent, responsive service from highly knowledgeable insurance agent who listens for what features I need on a policy designed for my needs.
While everyone I have ever spoken with at Long & Foster Insurance has been very polite and helpful, it bothers me that I don't have a specific agent assigned to me. Instead, I have to call the 800 number and talk with whoever happens to answer at that time.
Joe was very personable and made sure that he took the time to provide me with the best most accurate coverage of insurance needed. He answered my questions and made me feel very comfortable with selecting Long and Foster as my insurance carrier.
The fast respond, and professional assistance
Our insurance agent is very responsive
No experience with the policy yet
They were very patient and nice about getting me through the signing process, as I have arthritis in my hands and fingers and it took me twice to get through the procedure.
Joyce is phenomenal, and she is a must have for first time home buyers. She helped me out a tremendous amount to the point where I felt comfortable letting her take the reins and run the show. Her son Daniel is fantastic as well, and was willing to help at every turn.
Ms. Jenn Buslirk-Rodgers provided not only the best coverage, but, at the most competitive rate. She's TOPS!!
My insurance broker Tetro was very efficient and understood exactly what was looking for. He was also patient. He got in touch with me as soon as contacted Long and Foster, although it was around the Thanksgiving holiday, and recontacted several times when I did not respond, because of family visits and my own travel.
My wife and I are very thankful for the knowledge and expertise of Ron Evans. He is a wonderful agent.
Excellent customer service
Jenn was awesome!
Insurance is something we should be rewarded for when we don't use it. Rates continue to increase whether or not we use the insurance.
I expected Long & Foster to look after our interests and support us in providing the insurance coverage that bests suit our needs and our situation.
Vernon Hawkins is THE Insurance Man!
Wade Norrell is very responsive and always helpful.
You found the type of insurance I wanted which was the main reason for my contacting you. The follow-up service provided by Jenn Buskirk was also very prompt and properly addressing my questions and concerns and I felt well cared for and protected. The fact that you moved your head office to Fredericksburg was a bit disappointing, but the agent in the Fairfax office (Robin) was also kind and prompt and made me feel relaxed about the distance to the head office. All in all, the serviceability of your staff is the key in forming my favorable view of your company.
Ms. Sidra was fantastic throughout the process.
Excellent response time from Ariel Johnson and Lisa Baxter. Explanations were clear and concise.
Nahid is the BEST EVER!!! She handles all of my personnal insurance and I refer her to every home buyer. Also to friends and family. Love her!
Because of Joe Toscano and his incredible customer service and professionalin