Vernon Hawkins is THE Insurance Man!
Wade Norrell is very responsive and always helpful.
You found the type of insurance I wanted which was the main reason for my contacting you. The follow-up service provided by Jenn Buskirk was also very prompt and properly addressing my questions and concerns and I felt well cared for and protected. The fact that you moved your head office to Fredericksburg was a bit disappointing, but the agent in the Fairfax office (Robin) was also kind and prompt and made me feel relaxed about the distance to the head office. All in all, the serviceability of your staff is the key in forming my favorable view of your company.
Ms. Sidra was fantastic throughout the process.
Excellent response time from Ariel Johnson and Lisa Baxter. Explanations were clear and concise.
Nahid is the BEST EVER!!! She handles all of my personnal insurance and I refer her to every home buyer. Also to friends and family. Love her!
Because of Joe Toscano and his incredible customer service and professionalin
Representative made everything easy & seamless. We had our policy well in advance of settlement, it had everything we needed and the price of the coverage was very reasonable. Thanks!
Experience was good, the only negative was not all insurance companies for home owner's insurance can be quoted through Long & Foster.
Every year, I receive frantic communications from agent. Every year my mortgage company has paid two weeks prior, and it has been "missed" by your employees.
Carolina Leal Yanovich was a pleasure to work with. She and her team were knowledgeable, professional and very helpful. There wasn't a question I had that they couldn't answer in a timely manner. I would recommend them without hesitation. They made everything extremely easy and gave us peace of mind.
Very helpful in aswering any and all questions i had before deciding to use L F as my carrier.
Kim Saylor is terrific! Knowledgeable
The agent was experienced and focused on our needs. She was also proactive in providing information and options and helped us get the insurance that best meets our needs, documents to our mortgage company, and keeping us on schedule. I would recommend Long & Foster Insuarance.
My rates went way up on car insurance for a small bumper to bumper accident. Does not seem justified
Wade was very responsive and he provided all of the information that I needed.
Saves me time by having a broker compile quotes or make insurance recommendations. Insurance techs/administrators are pleasant, competent, and easy to work with.
Wade was great!
Underwriting dept sucks and has our insurance and mortgage companies all messed up!
Responsive staff
Great service. Been a customer only a few months, so, hesitant to make some big authoritative review.
Their agents are very good.
It was very hard to reach the agent assigned. Took 2 weeks to finally get a call. Once we spoke things went smooth
Always helpful when contacting the office.
My agent, Andrew Robertson is simply THE BEST!! Not sure what he is being paid, but it isn't enough -- you should double it!!