They have done several jobs for us and we have always been satisfied.
It was terribly expensive and I did not get what I expected!
Once they were able to get started, they stuck with it until the job was done. Also they cleaned up before they left. They did a great job.
They were great workers and I am really enjoying the finished product.
They were very professional and courteous. They made sure that I was okay with everything they did. I thought they did a really good job.
Absolutely, one of the most positive experiences we've had in years!
They did not finish up like I thought they would. They could have cleaned up after themselves better.
The service is good and they carry a quality product.
Gary Bennett and Skyler were awesome during installation! Very nice guys who kept us informed throughout the process!
This is our second job with them and do not think we will have any problems.
very professional and courteous
They did a great job!
I like the fact that they don't use subcontractors. The people who install are people who worked for them for 20-30 years. We had another project installed by them and about a year and a half later, we had something break. They were out in 2 days to repair it at no charge!
They didn't do all that they were supposed to do. I was very upset. He came down here to see why I was upset, but I was still upset when he left. I had an alarm system on the back door, and when they took the door out, they took the alarms out. I ended up paying $200 to get those alarms back on. I was upset about that. I didn't watch them very closely because I didn't like the appearance of those who put on the door. They were kind of scuzzy, and I stayed away from them as much as possible. Trent came down to see me when I told him I wasn't satisfied, so we talked it out. As far as recommending them, I won't.
I was very satisfied with the job they did.
The product sells itself. The presentation was clear.. I wanted simplicity and beauty and I am delighted with the outcome.
The installers were professional, polite, and did a good job.
They do wonderful work.
Tony Douglas was very professional and focused on the project.
L.J. Stone Co. did an exceptional job. Their customer service is phenomenal. They are friendly and the quality of work was excellent.
The installer and plumber both deserve a 5-star rating.
I felt from the very beginning, the man who came out to assess what I needed to have done was very knowledgable, good at what he did, and had been with the company a long time which I appreciated that because it shows that the company is evidently doing something right because their employees enjoy working for them. The installers were very good, efficient, and any questions I had they answered. They cleaned up after themselves and I didn't have a mess to worry about. I enjoyed working with L.J. Stone's people as a whole!
We had a great experience using them. They put in a lot of hard work during my project and we will be using them again for future needs.
Everyone was professional. They completed the work in a timely manner. Everything was beautiful upon completion. They kept everything clean. I am really happy with the results.
I was very happy with them!
We have a problem right no.w Our salesman told us that we were getting an antimicrobial tub with a heater in it. It turns out that there is not a heater, nor it is antimicrobial. They said we had to have a 50 gallon water heater, which we do. By the time the water is run, it's lukewarm water. When we went back for him to demonstrate it after installation, he revealed there was no heater.
They were good workers, they worked for me before, and they are excellent.
Additional Comments - They installed a walk in shower and everything was satisfactory. The only thing I did not like was the price and the interest rate.
L.J. Stone Co. met and exceeded our expectations. The workers were very nice and knowledgeable. It came through an insurance claim and L.J. Stone had the original receipt which helped us tremendously with the record keeping.
I have contracted L.J. Stone three times, which is a strong endorsement of their work. The sales rep worked with me to find options that were the most economical for me. And the installers completed the work within the timeframe given me. The installers were very professional, polite, exacting in their work, efficient, and tidy. I am extremely happy with the results and highly recommend them for your home projects.
L.J. Stone did an excellent job. Would recommend highly.
Areas Of Satisfaction - went out of their way to make our tub area look sharp
Areas Of Satisfaction - I was satisfied with everything.
Tim was very responsive when I asked him about the windows. The installation was fantastic. They did it in a day. the quality and workmanship was great.
The materials, workmanship, and everything else was as advertised. The plates were just a little bit thinner, but it worked fine and I would recommend them to anybody. I'm very well pleased with it, and we're glad that we had it done.
We are pretty happy. It's really nice. The work was done fast.
Repeat Business - Joe Bear/Steve plummer
They were an absolutely great company to deal with. The installers were professional, caring, friendly and took care of things the way they should be done. I can't say enough good things about them.
I would strongly recommend the services of L. J. Stone Co. for any project anyone has.
Tony Douglas and plumber, Steve, were extremely informative on their jobs - I couldn't have asked for any one more friendly and informative then these two - they knew what they were doing and did it in a timely manor - at the evening things were cleaned up out of the way. If LJ Stone did any more work for me I would ask to have them if possible. Betsy North
Areas Of Satisfaction - Everything was done perfectly.
Doug, the installer, and Steve, the plumber were fantastic! All of the workers with them were great as well.
Professional & Organized - They weren't any better or worse I've dealt with. They were about average.
I would have given more stars because everyone was nice and got the bathtub in. But since a ended up with water in my bath after the job was done and had to wait another six weeks to get it corrected I was not happy. In all fairness my house is old and whoever built in the first bath did it like not hardly anyone seen. It was finally corrected and now I have a fully functioning bathtub.
The over all work was done well. I was a bit disappointed in the time it took to get started. We waited close to 4 months to have a porch roof installed. Partially due to permits. It is nice to have a dry porch.
Recognized Excellence - I was well satisfied with Tony and Randy.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of L.J. Stone Co., Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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