Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality and workmanship from Lightning Restoration.

Lightning Restoration did a great job and they did it on time.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communication with Graham and picking out our materials. He was pretty good at answering our questions and showing us samples. He was helpful with the insurance company also.

Recognized Excellence

Recognized Excellence - I would like to recognize Graham Deiman and the crew for their exceptional service. The crew was great.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed with Graham's knowledge and experience. He was very effective in getting approval from my insurance company on my behalf.

Recognized Excellence

Recognized Excellence - Graham provide exceptional service. He was excellent, personable, experienced, and knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - My husband had lost the check. We were going to stop the check until I realized that it has fallen between the seat. Graham was really patient with us. As soon as we got it I called him. He was very patient and professional.

Additional Comments

Additional Comments - I would recommend them. We were very satisfied and we are glad that it is done. They were very professional.

Areas For Improvement

Areas For Improvement - N/A

Areas Of Satisfaction

Areas Of Satisfaction - Customer Service and communication.

Recognized Excellence

Recognized Excellence - Graham Deiman

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communication, and response time.

Schedule

Schedule - The went above what I was expecting.

Communication

Communication - The owner came over a few times to check up on how everything was going. He was very professional.

Employees & Subcontractors

Employees & Subcontractors - They went above and beyond and were very professional. They weren't clock watchers and worked until the job was done.

Punchlist

Punchlist - They actually finished the project before they said that they would.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the customer service and how they adhered to how I wanted things done.

Lead Source

Lead Source - I heard about the from Facebook and a friend recommended them to me.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of the work done and customer service...I will definitely recommend Lightning Restoration to others....