I love the windows!
Went completely smooth from sale to install.
It was a pleasure working with them. The installation was done thoughtfully, carefully, and to my expectations. I love the product Marvin Infinity.
Overall the product is good. Quite expensive compared to other companies but we trusted Lifetime.
The installers did a great job installing my windows, and it was at a good price.
Excellent quality windows
Windows do not reduce outside road noise as much as I thought they would.
We did a lot of research prior to interviewing companies to do our windows. This is a significant investment in our home and community. Dave Thomas was not a pressure salesman and presented information that acknowledged the research that we had done. The product was as he described it. He was able to debunk a couple of the claims made by other companies. Everyone who followed after the sale was complete were professional and kind. We loved our installers who took extra precautions in the light of COVID 19. There were a few heavy things that I could not move myself that they could and they took care of it for me.
I am happy with the product and the installation, they both came off in a timely fashion.
I had 8 windows and a back door replaced. They did it all in one day. I was impressed by the speed, and quality of the install.
We have a 2 story house, no brick & Bodka & his team did a complete tear down & install in 10 days.They even worked Saturday to make up for a Thursday snow day. Left us with touch up paint & caulk to make minor repair if needed. Jason & Kevin were out here everyday checking in with the crew. We love the color & are extremely satisfied with the completed project. We would recommend Lifetime to anyone.
The only thing we still need is the little white plugs or caps to fill the screw holes. We're very happy with the installation.
The siding is a huge improvement over what we had before. The installation was done professionally and quickly and we really like it.
They did a great job.
Workers were courteous. Job was finished in s timely manner. Windows and door are beautiful
Everyone from Lifetime was very professional, informative, answered every question we had to our satisfaction, and provided excellent information and ideas concerning the siding and window project that we had not thought of. Outstanding and professional job, and a great bunch of people to work with. Could not provide a higher recommendation than to say I would use Lifetime again for any window and/or siding projects that we may have in the future, without hesitation.
Lifetime Windows & Siding installed our windows when it was really cold, but they didn't complain about it and handled it very well. They were very professional. I had three strangers in my home, but I felt very comfortable with the installation crew going in and out of my house. They were all very professional, and I would recommend them to other people.
Lifetime Windows & Siding have been awesome. Every single person I dealt with was incredible including the Service Manager.
They really get all 10's because they are excellent and very professional. I called Rebecca to thank her for the wonderful people over here.
They did an excellent job. I had used them before at a previous home. When I moved, they were the only ones who came to mind to get the windows done.
The windows look great and the project was a big success. We will be doing more windows when the weather gets warmer. Thank you!
Lifetime Windows & Siding has good workmanship and they got the job done.
It was very professionally done and very organized. They had good follow-through. I wish more service companies and contractors would follow the lead like Lifetime!
Ultimately my house should require lower maintenance and it looks nice. I would caution potential consumers to thoroughly read the contract they are signing and be sure to get special work expectations in writing. The Salesman and Project Manager may make promises that the installers will dispute exist. After the work is completed, but before the final inspection is done, make sure all your concerns are addressed. Once that is done, full customer satisfaction is irrelevant. They have already moved on to the next project.
From the initial meeting with Chad, the sales representative, to the final walk-through on the project, we couldn't be happier. Chad provided relevant information without any added pressure to buy the product from Lifetime. The installation crews (for both windows and siding) were friendly and professional. The project manager did a final walk-through with us at the end of the project to answer any questions we had and to ensure our satisfaction with the final product. I would highly recommend Lifetime Windows and Siding.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lifetime Windows & Siding as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys