We have really enjoyed the process of working with LevelTX for our new home. In particular, Amanda in Sales and Fabian/Manuel in Construction are terrific and they are all very responsive to our needs.
Design - While LevelTx primarily builds custom home, the home I bought was already completed and part of LevelTx's inventory. However, when I walked through the first time, the layout was so well thought put, that it felt exactly how I have wanted to design it!
Home Maintenance - As a first time home buyer, it was a huge benefit that LevelTx scheduled a "Home Owner's Orientation" and took the time to walk us through all the inner workings of our home.
Construction Team - Construction team was and is a joy to work with and interact with!
Recognized Excellence - Construction Team - Fabian Gutierrez and his team were amazingly kind and a joy to work with. They helped address all the tiniest details and finishing touches on our home. John Kirkpatrick, Project Manager, went above and beyond to help us feel comfortable and happy with our new home. He was a huge help getting all of the final details arranged and has continued to assist with small questions and concerns after our closing.
Recognized Excellence - Design Team - While we did not work directly with the design team, having about an already completed home, the Level TX team provided is with all the information we could possibly need regarding the design selections included in our home.
Recognized Excellence - Sales Team - Bri Thome was a huge help in getting us into our dream home and working out the details of our contract. She has continued to check in and answer questions long after our closing date. Amanda Pedini was so kind to us and an absolute pleasure to work with. She went above and beyond to make our first home purchases special. Including coming to our final walk through, to help and support us, ON HER DAY OFF!
Areas Of Satisfaction - Customer service. I truly appeciate all the members of the LevelTx team that I worked with, and couldn't have asked for anything more of them. They were all so kind, understanding, and supportive.
Amazing design service that saved me hours of time! The designer listened to our needs and came up with a few great palettes and tailored her original plan to our specific needs. All this was done through e-mail and video conferencing. I especially appreciated the detailed shong
I would like to shout out Jeremy Johnson. He is a very special young man. When I was in a state of shock, he came in and took control and did a fantastic job of fixing my home and taking care of me and my belongings.
Even and his staff Victor responded immediately after a rain storm in Mesquite set up humidifier and fans to prevent/remediate any possible mole and moisture. Job well done. The guys communication is key to a strong professional business and key to helping homeowners understand what is necessary to... more
Did good work but been waiting almost 2 months to get the runs repaired.they was very quick to start ans finish job but when it comes to follow up I’m still waiting almost two months for run repair.
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