Good staff, kept me up to date and did what was asked of them
Level 1 was a referral from my real estate agent who never recommends a contractor of any type and she was 100% correct about how great Level 1 is - great work & material choices, always communicating and just really nice, smart, easy people to deal with!
I thought the representative from Level 1 was very professional and nice. I really ended up calling him a friend of mine! He is really good.
Rick and The staff at Level 1 did a great job for us and went above and beyond to help us navigate with the insurance company.
Level 1 were professionals and provided top quality work. We will not hesitate to use them again and we have already recommend them to a friend. Thanks so much Jamie!
Level 1 did an outstanding job. I didn't have to worry about contacting the insurance company after the original call. They took care of everything. Rick, Todd, Courtney, and George did a great job. They made sure cleanup was done after each phase.
Level 1 General Construction was very helpful when dealing with my insurance company during the claim's process.
Would recommend Level 1 to others.
Level 1 Construction was very professional and took great care of me all the way through the process. I was impressed by George and his crew.
I love their communication and enjoyed working with them.
Todd was up front, straightforward, and honest about repairs and costs. I can tell that he values the reputation that goes with the name of his business because he and his employees are attentive to detail, patient, willing to answer questions, and even came back to take care of something that needed to be fixed several weeks after the job was complete.
The project manager kept me informed on all aspects of the job, ensured it was completed and was quick to respond to some small issues I noticed later. They were quick to fix those issues as well.
Definitely, without a doubt, one of the best companies I have worked with.Would definitely use them again!
The most outstanding home contractor I've ever worked with. Would definitely use again.
This company is very professional and did outstanding work. All the employees were very helpful and answered all the questions I had. They worked with the insurance company seamlessly and the work performed on the house was done fast and correct. I would use them again and would recommend them to anyone needing the services they provide.
I was extremely satisfied. The company was extremely professonal and fulfilled their commitment to me.
I already have.
Lance Gillum was very thorough and assured excellent quality from start to finish.
Chris was great to work with !
Todd Torbert and Devin Booth were EXCEPTIONAL! Professional and personal. It feels great when you can have someone work on your home that you feel becomes a friend. I would recommend Devin and Todd to anyone!
Level One and my lead Chris Horstdaniel were thorough, clean and on-time. I highly recommend Chris and Level One for any remodel.
Very efficient, worked on my schedule, did not call me unless necessary, did not force me to do something I was uncomfortable with, I will use them in the future.
Chris was great! He explained everything to me and followed through as expected. I would recommend Level1.
The entire experience was great! The team along with the leads were very transparent, prompt, and ensured that we were taken care of during the entire process. I would highly recommend Level 1 for any and all general contracting needs.
I highly recommend working with the Chris and his crew!
Very Professional and did an excellent job
I can't say enough about what a great job Level 1 did. They worked w my insurance co., my mortgage company and, most importantly with me to satisfy my expectations. Great Job Level 1.
Great group of people, great work!
Devin was personable, professional, and very knowledgable about my project. They got my job done in budget and on time. I would recommend them to anybody.
I was satisfied with their work and will use them again should the need arise.
It was nice dealing with only one company to do all the storm restoration work (roof, windows, painting, HVAC, fencing, patio doors, gutters). Level 1 provided high quality work and even better customer service!
The work was done extremely well. Obviously the organization if highly professional.
Devon Booth is top notch, he over saw all aspects of my roof replacement from estimate with the adjuster to completion.I will call on him again.
I have been really happy with the way that they've handled everything and in dealing with the subcontractors.
The work came out beautiful. Everyone was great, and worked quickly.
They were excellent.
It was top notch and as good as it gets. They did a wonderful job and kept everything clean. Couldn't ask for anything better.
I was very pleased and the job looks very nice. The roof really sets off my house they did a really good job.
I was so happy with my experience . . . after reading horror stories about other roofers. . . .this was a cakewalk. . . .everyone connected with level 1 was so wonderful that why would you use anyone else!!!!!
We had a roof put on about a year and a half ago, and then 8 months later we had the hail storm. The first company we used wasn't as good. A lot of our neighbors used Level 1 General Construction and everyone was so pleased! It is the most professional company I have ever dealt with. They are very kind, very organized and I was very impressed. We did this a couple years ago with a different company and it was like night and day. They were very very good. Todd was awesome, timely, organized, called and followed up with us. You don't see that very often any more. The house looks awesome and I appreciate the work they did!
Mr. Moore was a blessing to me in the way he worked with my schedule and answered my many questions.
They did the job I contracted them to do as well as expected with the weather outside.
Took too long to deal with insurance company. Didn't take notes or retain them so I answered the same questions a lot. Lacked some attention to detail like reconnecting furnace chimney and cleaning up skylight debris. Work had good curb appeal once it was eventually done.
Areas Of Satisfaction - Commnication, timeliness and work completed
Recognized Excellence - Lance Gillum did a great job coordinating and completing service
Highly professional, pays attention to details, and works great with the family.
Areas Of Satisfaction - I was most satisfied with their attention to details and that they got my wife involved.
Level 1 was professional, outstanding, and I would definitely recommend them to anybody!
Areas Of Satisfaction - I was most satisfied with their performance as a liaison between the insurance company and me.
Recognized Excellence - The owner was wonderful.
Areas Of Satisfaction - The customer service was the most satisfying.
Current Referrals - I have recommend them to quite a few friends and family.
Recognized Excellence - Chris Horstdaniel was great!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Level 1 General Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys