I would not like to leave a public comment.
The siding is not installed correctly. There are portions in front of the house as well as in the back where the siding looks crooked with gaps.
I think Legacy Restoration did a nice job and was very professional.
We had a great experience with Legacy and so did people we recommended them to. The quality of work was great and they advocated for us with the insurance company. Communication every step of the way was very timely.
The process from start to finish was painful, time consuming, and a lot more work for me than it should have been. We got a quote and then the salesperson quit. I had to call Legacy for them to 'remember' us and start to work with us. The people who showed up to do the work did not get instructions on what they were supposed to do. We had agreed with Peter B to change the roof line in a location and the workers were unaware and did not have the proper materials. A worker went through our roof and ceiling right above a $20,000 grand piano and we had to fight with Legacy to have them move the piano out of the house to do the repairs. The ceiling repair guy/painter finally told Legacy that he would not do the work with the piano in the house. We had also agreed with Peter B to have a gutter replaced. The roof work was done in September and gutter people were going to show up in December, but once again they had the wrong size gutters and postponed finishing the project. They showed up in February (or March) without alerting us previously that they were going to be at our house at 7:00 am to finish the gutter project, which took less than 2 hours. There were parts of a different gutter that were left in the gutter and we had to call Legacy back to finish that job. We also agreed with Peter B that the roofers would remove the satellite dish and not replace it, however they replaced it. Finally, our final bill included charges materials and labor for changing the roof line that was not completed. The roofers did something else instead. So I had to once again call Legacy to get our bill sorted out.
They did a good job. They worked on behalf to help with the insurance claim and it took almost a year but they followed through.
The work done by the roof and window crews were excellent. They worked hard, answered questions. However, I did not feel that I got good, or even modestly good communication in trying to plan the work. My order for window sashes was not placed for months after we discussed what would be ordered. At that time there was also a work order for some complete replacement windows that apparently was never filed with the insurance. I called many times between March and July or August and did not get return calls. That process really spoiled my good feelings about Legacy
I am satisfied with their work.
Communications and scheduling was a joke
Legacy Restoration (Minnesota) was pretty friendly and cooperative as far as questions I had.
Legacy Restoration identified hail damage on my roof and worked with my insurance company to have it replaced. They were professional and helpful and timely throughout the process. Excellent communication. Highly recommended.
The workmanship was good but account management inconsistent due to staff turnover
In the end they came through but we had some struggle along the way
Having Legacy Restorations install my metal roof was truly a fun, learning experience. The metal roof is a perfect platform for my solar panels.
If I have a need for another roof, I would call Legacy.
The work on the roof was done in a very timely fashion. I had a new asphalt drive way and they worked around the issue of not having heavy equipment on it. I did appreciate that very much. The cleanup of debris and roofing nails was very good.
The salesperson stayed on top of it and was there for us. She got back to us with questions really quickly, and they did what they said what they would in the time they said they would.
Decent work and overall project management, the clean up after the job was extremely lacking, picked up over a dozen pieces of siding and near a hundred nails over weeks after.
There is still an unfinished piece to my project from last fall. I do not have handles for my new skylight. Also, in cleaning up my garden this spring I found a pile of roof refuse and at least 60 nails. I had not reported this back to them yet.
We have recommended Legacy to a neighbor.
Every step of the process went smoothly. Every employee and contractor was very professional and respectful.
Jordan came by and asked to take a look. He found a significant amount of damage that another company did not even look at. Our insurance company took care of that. He was right, and I was shocked the other company missed it. I was very happy with the entire process and the outcome.
They did a great job. It was done in one day. They were professional.
When I first decided to do my siding I was a bit reluctant. I had a kitchen remodel that was only supposed to be 6 weeks that went longer than 6 mo. It was the worst experience for a hime owner. BUT the sales representatives reassured me that this would not be the case with their company. AND THEY WERE RIGHT! THIS IS THE BEST COMPANY to work with.
Peter Breimhorst was our main contact, and he was good.