They were very professional and caring. The whole staff worked well together, and I couldn't be more pleased with the work they did.

From beginning to end it was a very helpful and thorough process with clear options and feedback. The work was also very high quality and expedient.

I would recommend them as they did the job and it was done correctly and efficiently.

Very satisfied with how you handled the job and the insurance company. Was happy with the timing and quality of the work.did a good job with the cleanup.

They know very well how to work with the insurance company

Legacy’s representative, Leviticus was extremely friendly, kind, professional and knowledgeable throughout the entire claims process! He was also able to convince our insurance carrier to make an additional payment.

The workmanship was unacceptable. Light fixtures that were supposed to be saved were thrown out along with rain gutters that were to be saved to be put back on house. There was a vent that was supposed to be saved. It also was thrown out, we as the homeowners had to replace all of that at our own cost, and then when we tried to have legacy, reimburse us, we had a long, legal fight with them on that. Then they put a gag order on me so nothing could be said on social media to explain what had happened or give a bad review to get settlement completed.

Easy to work with and very helpful with all aspects of the project.

Before the materials for the jobsite were dropped off, I specifically told John Greenway to let the crew know NOT to put the materials on my grass. As it turns out they didn't listen. I call John as soon as I saw it. He called me back and apologize and told me there is nothing that can be done now to remove the pallet off my grass. Secondly I asked all areas to be tarped off and that didn't happened. Since that was not done there were a few nails. I am still finding nails today from the project that was done almost 4 months ago. Third- Your supervisor was at my property 70% of the time and most of that time he was walking around the sidewalk. I was told he had other projects to supervise. I am in construction myself. I dedicate one supervisor for each project. My question for him were, how does he know if his crew is doing things the right way if he is not upthere on the roof supervising?? Because of he was NOT upthere as he should, there were somethings that were left behind and unchecked. I don't want this survey to be 10 pages. Forth- The nails were the biggest issue for me. When the project ended, I asked the supervisor if the crew used the magnet to survey the yard and he said it was done. As it turns out, there were many many nails left on my grass and garden beds. I had to call you guys back 3 times!! I used a golf greens mower to cut my turf. The reel blades are expensive to replace. 2 of my blades were damaged from the nails getting stuck in it. I reached out to my friend that is a greenskeeper at a golf course and asked if he can regrind the damage that was done from the nails. He said no. So I am going to lose 2 reel blades which cost $450 to $550 each!
I would like you to cover that cost at the very least.

Legacy Restoration was easy to work with and responsive to all follow-up questions.

They just did a really great job. They knocked on my door, and they dealt with the insurance company in a way that I wouldn't have put up with and I would've given up on insurance. They guided me every step of the way.

Very professional, timely and clean up was very throrough

Still finding all kinds of nails in the backyard my child plays in.

Honest about what they could offer and I do recommend them.

Made life harder! Never recommend your company!

They did a great job, and they did it in a very timely and efficient way.

this is a great company and true to their word.

I would recommend Legacy Restoration. They were very professional, efficient with their work and time on the job.

They were good at communicating with us.

Legacy Restoration is not very quick to respond once you have a contract signed with them. After signing the contract, expect the communication to be lacking.

We had a challenging experience due to both our insurance and the rep we worked with at Legacy. We didn’t know final cost as the rep had to do two separate two hour sessions figuring out the math on our insurance. I get that it our insurance, but would have been much better if it was done before he came to our house.

Helped me out by giving me information
Did the paper work for me and calling insurance. Being on time.

Try to avoid installation of shingles in the late fall/early winter

Legacy was communicative and thorough and the product was excellent. They cleaned up after themselves each day and always answered any questions we had.

Very prompt and efficient