They were very professional and caring. The whole staff worked well together, and I couldn't be more pleased with the work they did.

From beginning to end it was a very helpful and thorough process with clear options and feedback. The work was also very high quality and expedient.

I would recommend them as they did the job and it was done correctly and efficiently.

Very satisfied with how you handled the job and the insurance company. Was happy with the timing and quality of the work.did a good job with the cleanup.

They know very well how to work with the insurance company

Legacy’s representative, Leviticus was extremely friendly, kind, professional and knowledgeable throughout the entire claims process! He was also able to convince our insurance carrier to make an additional payment.

The workmanship was unacceptable. Light fixtures that were supposed to be saved were thrown out along with rain gutters that were to be saved to be put back on house. There was a vent that was supposed to be saved. It also was thrown out, we as the homeowners had to replace all of that at our own cost, and then when we tried to have legacy, reimburse us, we had a long, legal fight with them on that. Then they put a gag order on me so nothing could be said on social media to explain what had happened or give a bad review to get settlement completed.

Easy to work with and very helpful with all aspects of the project.

Before the materials for the jobsite were dropped off, I specifically told John Greenway to let the crew know NOT to put the materials on my grass. As it turns out they didn't listen. I call John as soon as I saw it. He called me back and apologize and told me there is nothing that can be done now to remove the pallet off my grass. Secondly I asked all areas to be tarped off and that didn't happened. Since that was not done there were a few nails. I am still finding nails today from the project that was done almost 4 months ago. Third- Your supervisor was at my property 70% of the time and most of that time he was walking around the sidewalk. I was told he had other projects to supervise. I am in construction myself. I dedicate one supervisor for each project. My question for him were, how does he know if his crew is doing things the right way if he is not upthere on the roof supervising?? Because of he was NOT upthere as he should, there were somethings that were left behind and unchecked. I don't want this survey to be 10 pages. Forth- The nails were the biggest issue for me. When the project ended, I asked the supervisor if the crew used the magnet to survey the yard and he said it was done. As it turns out, there were many many nails left on my grass and garden beds. I had to call you guys back 3 times!! I used a golf greens mower to cut my turf. The reel blades are expensive to replace. 2 of my blades were damaged from the nails getting stuck in it. I reached out to my friend that is a greenskeeper at a golf course and asked if he can regrind the damage that was done from the nails. He said no. So I am going to lose 2 reel blades which cost $450 to $550 each!
I would like you to cover that cost at the very least.

Legacy Restoration was easy to work with and responsive to all follow-up questions.

They just did a really great job. They knocked on my door, and they dealt with the insurance company in a way that I wouldn't have put up with and I would've given up on insurance. They guided me every step of the way.

Very professional, timely and clean up was very throrough

Still finding all kinds of nails in the backyard my child plays in.

Honest about what they could offer and I do recommend them.

Made life harder! Never recommend your company!

They did a great job, and they did it in a very timely and efficient way.

this is a great company and true to their word.

I would recommend Legacy Restoration. They were very professional, efficient with their work and time on the job.

They were good at communicating with us.

Legacy Restoration is not very quick to respond once you have a contract signed with them. After signing the contract, expect the communication to be lacking.

We had a challenging experience due to both our insurance and the rep we worked with at Legacy. We didn’t know final cost as the rep had to do two separate two hour sessions figuring out the math on our insurance. I get that it our insurance, but would have been much better if it was done before he came to our house.

Helped me out by giving me information
Did the paper work for me and calling insurance. Being on time.

Try to avoid installation of shingles in the late fall/early winter

Legacy was communicative and thorough and the product was excellent. They cleaned up after themselves each day and always answered any questions we had.

Very prompt and efficient

Good Service

Great company to work with. From start to finish everything went perfectly.

Very simple, they done what they said they would do, and the cost was as they had explained.

We had a bad experience with Legacy Restoration. Even though we did recommend our neighbor to them, our experience was not good.

Very friendly and upfront

Legacy Restoration was great to work with. They were helpful, and everything has gone well.

I had a fantastic experience with Legacy Restoration for my new roof and siding. From start to finish, their communication was outstanding, keeping me informed every step of the way. The entire process was incredibly smooth and required minimal effort on my part. The crews were efficient, completing the work quickly and leaving everything spotless afterward. I couldn't be happier with the results and highly recommend them!

I recently had some restoration work done by Legacy Restoration. I was very impressed with their professionalism and knowledge. They guided us through the insurance claim process, which was a huge help. Overall, it was a great experience and I would definitely recommend them.

Legacy came on time,

I appreciate that they caught the damage before it was too late to turn into insurance. Communcation was pretty good. But they seemed to try and tack on additional things whenever they could the initial quote was around 22K and the total ended up around 30k quite a difference. They also allowed gutters to be hung before facia claiming it would work without any issue which was not true, and ordered the wrong facia asking me later to pay the difference between 6- and 8-inch facia ultimately they cut the 8 inch down to around 5 inches so they could put it up while gutters were up. I don't think I would have ever known if I didn't have cameras. I would find it hard to recommend them due to some of those issues.

Everything went good except for my weathervane on the garage, which was never fixed thank you

I have given out your cards.

It took 5 months to get the new roof. No communication. It was like I got lost in the system.

All the employees that I worked with were honest, reliable, and hard-working.

They did a good job. They did a good job on time. They resolved any issues that came about. They came back to do downspouts and gutters, besides roof repair. They also resolved any issues we had with the attachment on gutters. Everybody was really friendly. They worked with insurance.

I have been recommending them so yes, I would recommend them.

The communication, transparency, and service was so clear, open, and consistent from start to finish.

They handled everything professionally, did everything they said they would do and did it in a timely manner.

Great people and prompt service. We were very impressed with the whole process.

It was a nightmare.

They started on time, completed ahead of schedule, quality work, I changed scope of work a little they accomplished for me. They discussed processes with me as they progressed and were very attentive to make sure I was satisfied with all aspects of the project. House looks new again.

We had at least 3 different main contact people throughout the time we worked with Legacy. Led to some frustration and not knowing who to talk to. There were a couple times I reached out to them because we hadn't heard anything for a while and we didn't know what was going on. They also appeared to have a communication issue with the people they worked with for the gutters, because we didn't hear anything for quite a while then all of a sudden a crew showed up to work on our gutters (without our knowledge, or Legacy's knowledge for that matter). Needless to say, I wasn't too impressed. The sales guy we worked with the most would respond to my inquiries in a timely manner, but the experience as a whole was less than ideal, and took way longer then I would have anticipated (case opened in May, wasn't closed until Dec). They were for sure quick to write me off once their bill was paid, however (which was finalized by yet another person I had never heard of throughout our time with them).

After multiple attempts to ensure the safety of my family, there were still piles of debris scattered throughout my property including over 100 nails.

Very pleased with Legacy's assistance for getting my claim approved. The first adjuster stated there was no damage. Legacy came out and meant with my insurance's adjuster and was validated for a new roof and gutters. From start to finish their team was very professional, answered all my questions, sent quality crews to do the work. There were many roofs replaced in my neighborhood due to hail and Legacy's crew were respectful, clean, thorough and outstanding. My roof was to be replaced on record high temperature days and Legacy reschedule for the safety of their crews. Others in my neighborhood did not and you could see the misery and inferior work by those having to work in extreme heat. This meant a lot to me as I feel hardworking construction workers deserve to be treated with respect and care. Again, from start to finish Legacy was excellent and I am so happy I choose them in this claim.

I've referred Legacy Restoration to several people.