Legacy did an awesome job on my roof. They were organized and efficient. They returned to inspect their work and wanted me to be totally pleased.

I did recommend to a friend + neighbor.

We were in the process of selling our house. This was made clear when we started with Legacy as well as continued communication throughout the process. However, once the work was done, we waited for the work to be signed off on so we could get the final invoice. 2 weeks after the work was done, we reached out to Legacy to find out what the process was. We explained that the closing on the house was coming up in a week and we needed to get this finalized. We were then told that the company was in the process of placing a lien on the house until payment was made. We were not even given the 10 day notice to lien before filing that is required in Colorado. We had never even been contacted about our invoice. We were made aware that the management had made this decision. A decision that would have stopped the closing on our house. We had to reach out to Legacy to find this out. The money from the insurance company was set aside and ready to use for the payment. Once WE contacted Legacy, we made the payment. We will never use or recommend Legacy to anyone.

The end product was fine. I have a new roof, and it cost exactly what State Farm was willing to pay for it. But it took over a year for the project from start to finish. I understand that there are tons of roofs being replaced, and there's a labor shortage, but a year seems excessive. It feels like any national roofing company could have done this job for the same price in under a year.

Home-owner needs to be on-site at all times during the process including materials delivery... if this is not possible, then I don't recommend because I had damage to my property which I had to personally address.

I would Legacy Restoration for their professional work that was beautifully done.

Great communication, easy to work with, wow. They helped us fix an issue with our solar panel company that wasn’t even their fault. Super impressed. They really went above and beyond.

Very Professional and easy to work with!

My original Service Rep, Ariel Gonzales, was very attentive and polite. He kept me informed during each step of the project and answered my calls promptly. Suddenly in the middle of the project he the left the company. The work continued and the installers were polite and did a very good job. Even though the work on the roof and gutters continued and was done well, the overall project management suffered by lack of communication and unanswered calls and texts. I never knew the status of the project overall or what I should expect next once a job was completed. Ariel Gonzales’ replacement, Travis Lockert, only became more involved, it seemed, when final payment was due. When I discussed my concerns out to him, instead of addressing my concerns in a positive way, he chose to deflect and blame me for the lack of communication. At that point, his attitude was more like, “Well, we are done, now pay up. Up to that point, I was very pleased with the work and the people, especially with the initial project management done by Ariel Gonzales, who was attentive, informative, and very thorough. When he left, the customer service aspect of the project was never the same.

Professional, worked with insurance, timely completion of project. However, still waiting for promised Referral payment.

Professional, efficient, and the work was completed in a timely fashion.

No, I would not. They came to do my roof, and they put the wrong skylight in the wrong place, and they won't fix it.

Their communication is very lacking. I don't know what their administration personnel were doing. It was difficult contacting them. I had to speak with three managers before they could do my roof. The installation crew were amazing. I don't recommend their administration personnel.

We’ve used Legacy twice in last five years. Our experience was better the first time. That’s why we came back. The overall experience was not as good this time.

Would not recommend

Would not recommend them to friends at all.

Very poor communication and timely follow up.

They do great work, but are VERY misleading about everything else.

They were fast and cleaned up my yard really well.

Everyone we worked with was professional and thorough.

They arrived on schedule and did the work in one day, which I was pleased with.

Did a great job on my roof

Good quality work, field supr very responsive

I am satisfied with all aspects of Legacy Restoration operation

He was a fantastic liaison between me and the insurance company

The workmanship in terms of the roof replacement was outstanding, I couldn't ask for better. However, the overall process was confusing and, in some minor points, disappointing.

Legacy Restoration did a great job of following through on all the steps with great communication all throughout the process.

I will make paid recommendations for your company. Much like your services, nothing is for free.

You didn't finish the whole job, you guys did the roof, but the siding is still still not done. Communication was terrible.

The repairs to my roof didn't come together the way that I thought they would or the timely manner that I thought it would be. There were a lot of supply issues this year. They did the roof quickly. I went with them because I thought they would do all three things at one time. I waited for the gutter work and the siding and they eventually pulled out of both.

I felt confident with choosing Legacy after talking with Travis. I felt bad for him having to deal with the crew he and I had to deal with.

We were thoroughly satisfied with the work and cleanup.

not recommending

Tyler Diener with Legacy Restoration is always punctual, always informative, always helpful, and hardworking. The entire time, they did just a wonderful job keeping us in the loop of what was going on and things for the roof, skylight windows, and gutters. We are super happy with their work, and we can't wait to do our siding and paint with them as well. That won't happen until spring. We are just thankful with all the work they did after the hailstorm.

They were very responsive, responsible, and attentive.

Easy to work with and did quality work.

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There are so many companies in the roofing business and I'm sure there are a great many of them that get out right. But when you find a great one you want others to know about it.

had to call to get some shingles fixed

We had a hard time getting feedback during the project.

I'm thoroughly happy with Legacy and what they did. It was enjoyable.

The roof replacement went very well, however communication with my project manager left a poor impression overall.

Legacy did a great job of replacing my roof, siding, gutters and windows. The process was slow, but I was always able to get a timely response back when I reached out.

I’ve already recommended several people. Tyler is friendly, professional and knowledgeable about the entire process as this was my first time submitting a claim to be handled through insurance.

They were good and reliable.

It took them a bit of time to come out and perform the services.

Legacy was very communicative even when my bank made a mistake with our insurance check and allowed me to feel comfortable that I was being taken care of throughout the whole process.

Tyler, and the Legacy team did a fantastic job working with us and our insurance company to restore our home after a bad storm. I was impressed with their attention to detail and thoroughness. I would definitely recommend them to anyone needing work done on their roof, paint, gutters, etc.

The work and materials were of good quality. Communications went well, despite my being out of the area. Calls from the Administrative office (scheduling, notifications, and billing) were courteous and prompt.