They were very professional and caring. The whole staff worked well together, and I couldn't be more pleased with the work they did.

From beginning to end it was a very helpful and thorough process with clear options and feedback. The work was also very high quality and expedient.

Left roofing nails everywhere, some weird metal cleats in the roof, that another rep took out after I pointed it out. Sider who trimmed my steps actually kicked the trim in, instead of trimming it to fit, which blew out my drywall. Literal hole in my wall. Someone sided over my hardwired doorbell so now I have to find that.

Legacy as a contractor office in general was great to work with. Your field crew and subs on the other hand did irreparable damage that they told us they would protect against. Recommendations from myself are taken in high esteem not earned by legacy.

Still picking up nails.

Very professional work done timely and cleanup was great!

Legacy did our roof, garage roof, and gutters. Those three things were fixed within eight months of the initial claim and were done well! However, our siding was never completed. We were told that Menards offered the siding but it couldn't be ordered

Friendly service from beginning to end.

ii

I TEXTED CHRIS ON SATURDAY AUG. 2ND AT10:34 AM ASKING " WHEN WILL LEGACY BE SCHEDULING MY GUTTER REPLACEMENT? CHRIS GAVE ME AN ESTIMATE FOR THE JOB ON JUNE 5th, 2025 FOR $3,999.70 ON 8-9-2025 I SENT HIM AN E-MAIL "Chris, do you know what the install date will be for my gutters & downspouts? TODAY IT IS SEPT. 16th 2025 AND HAVE YET TO HEAR ANYTHING BACK FROM HIM AT ALL?? PLEASE LOOK INTO THIS?

I thought the process was very smooth. I even have recommend legacy already to a friend/neighbor.

There was a problem with the estimate and I never got my awnings installed and never got any help getting things figured out

Kevin Sippy's communication. He was responsive when I needed help but wasn't overbearing when I was busy with other commitments and could not engage immediately. Just the right amount of attention and care. I really appreciated that, and I respect Kevin a great deal for having the ability to know when it's "go time" versus "patiently waiting" time.

Extremely satisfied with Legacy and all of the team members we dealt with, Geoffrey Miller, Patrick Flaten, Lenora and all of the crews went above and beyond to ensure quality installations of Roof, Siding, Fascia, Soffits, Doors, etc. would highly recommend

Installation crew stole my ladder and broom. I never received a check for replacement. Its been about 3 months and the check amount won't even cover the cost to replace the items.

I did not like what they did.

I have already recommended Legacy to family and friends,

I am likely to recommend Legacy Restoration because they are efficient, keep good communication for the entire project, and a good price for the quality of work done.

I have recommended and continue to do so! Staff was extremely friendly and there every step of the way. The roofing team was so fast and efficient!

Good service

Did a very good job of keeping us informed on schedules and work progress. Good attention to detail on work as it was being done.

The organization and process went smoothly . Loved that there is a person who is in charge in every different project .

Lack of regular updates. Ignored calls and messages. Left loose flashing for last - exposed wood. Stuck with cloth nailed over siding that was removed (to try to match but we did not seek siding claim but were told to pursue).

The job that Legacy Restoration did was fine. At the end, I got a big payment from the insurance company and paid them over the phone the same day it came. There was still a small amount left to be paid, but the insurance company was waiting for them to fill out a piece of paper first. Legacy harassed me every day with phone calls and emails. I had already paid my deductible, therefore there was no reason for them to be contacting me. They had been in communication with the insurance company the whole time. Finally, the check came, and I took it to the bank, and mailed out the remainder the same day. They were trying to call me every day, leaving me messages, and harassing me for money that the insurance company was going to pay once they filled out the paper.

They did what they said they would do in a timely manner it looks good thanks