Installation was extremely quick and the gutters appear to be working as advertised so far.
You guys really rip people off. I'm a senior citizen and I'm on a limited budgit. I felt like I got ripped off and the door things keep falling off.
Very pricey, but I like maintenance free.
We took advantage of calling some of your clients to get their feedback and I would be open to receiving calls to give our feedback. We had one of your LeafGuard signs at the end of our drive, but the wind carried it off shortly after it was put up.
We are not happy with the ice hanging over the edge of the gutter. We were not warned of this until after it was bought and installed.
The service techs were good and the product was good.
Don't know the folks well enough to do that
We paid over $11,000, and we have had the technicians come out at least 5 times. We have called the district/regional manager, and we still have gutters that pour water. We have water directly going by the foundation.
The crew were very agreeable, accommodating, and did a great job.
Workers were very professional and clean.
I have been happy with the product itself, but getting ahold of them, because I had hail damage in July, to do a replacement through insurance, seems to be difficult to impossible. It took six weeks to get a call back from them and held up my entire insurance settlement.
They were quite proficient, professional, and finished the project in a respectful time frame.
They were very high and I wasn't totally satisfied.
Product is expensive and doesn't perform as advertised.
LeafGuard installed new gutters around my front porch area. They leak and there is extensive spillover. I contacted LeafGuard and they were going to send someone out to fix the problem but months later no one has shown up. I called again around a month ago with no response. It is a shame as I was planning on doing the entire house but now will not.
So far, it's handled the water this Spring. There is no overflow like before. We have a bunch of Maples over our house, and the gutters are still clean. That's a big plus right there.
The last time I had them over, I had some manager named Daniel come up and when I pointed out the problems and leak, he didn't even have the common courtesy when the workers were done to come up and say anything. I was really disappointed he didn't say a work to me. There left spots on the shingles that weren't there before they started.
They did a really good job & we were very satisfied.
I am not recommending them right now.
Leafguard placed gutters on my home in July, 2019. The gutters worked so well I had them back in Sept, 2019 to place them on my newly build garage.
The only thing that I question a little bit is when there is heavy rain, why doesn't all the water go into the gutter? I don't know if it's because I have a metal roof and not a shingled roof or not.
There is a sense of relief once the work is done. We know they have a great quality product.
Very dissatisfied, they did not deliver what they promised and the salesman embellished the truth.
They are a very professional company to deal with. The installation crew will tell you every step going on and if they find something that isn't right they will tell you about it before they do anything to it. After the product is installed they follow up with you and they will fix anything you find wrong.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of LeafGuard of Springfield as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys