They were professional, they came to talk to me before the installation, and they were knowledgeable. They completed a walk through following the installation to show me the work that was performed. They did all that they could do to make it easy for me.
A little pricey and the clean up process was subpar.
Love them. My flowerbeds no longer flood
The cost was exorbitant. We are pretty sure we got taken advantage of for how much we paid for the system. Our second complaint is we have a downspout that is right by our bedroom/headboard outside. When the water goes into the downspout it hits that metal plate that blocks the leaves from going down and out of the downspout and you listen to that all night long. You listen to the rain hitting that plate. We've tried to shove stuff in there so it's not hitting the metal. They need to come up with a better way of managing that. If the leaves are already in there then why not just let them come out of the bottom. I know that is part of their sales pitch that there is an easy way to clean it out. You just open this up and all of the debris is right here but they don't talk about that metal plate being in there and when there is nothing in there the water hits that constantly. It's the same level as your head and it hits it all night long.
The gutters do not work as we were led to believe they would. We have a metal roof and live amongst a lot of trees. Maybe the gutters would work better for someone with different circumstances.
Heddie, the salesman, was very knowledgeable. He was there and gone. The experience was awesome.
These gutters are too expensive for what they do. They are bent in the center of both the front and the back.
Ther customer service is not what they say it is. They give an estimate, they say they will give you a $50 gift certificate, they don't. I have made a couple of calls and have not gotten a return call.
I referred 25 potential customers, under the Refer 8 Program. Have not received the Reduction in Cost for the gutters, as advertised.
These gutters are awesome. We had them on our previous home and decided to put them on our current home. The updates to the gutters are incredible and the installers were great. Fantastic experience all around. Highly recommend LeafGuard!!!
I would give 5 stars on the product itself as it has worked well so far, but we have only had it for 6 months. The reason for not giving 5 stars is that the guys who installed the system left screws and metal plate items all around the house and the driveway. We are still finding screws in our driveway 6 months later. We have had 3 flat tires and had to replace one tire.
They did not do exactly what they said they would do.
Very satisfied with tyour work and with your salesperson.
LeafGuard of Nashville guarantees that if they don't fix it the first time, they come back.
sales people and installers were very nice
Based on my interest rate hike, I would not recommend them to my friends or family.
I was referred to LeafGuard of Nashville by a friend.
Very good product and professional installation
The price is too high but I am happy with it.
They put too many splashguards down for me. They were really expensive and I didn't need as many as they said. They gave me some money back but they didn't give me nearly as much as i should've gotten. They're very hard to get ahold of too.
I was real picky about the fascia boards when they put up the gutters, and after looking today, one or more corners of the house have base boards exposed to the weather. Only one corner looks to be done correctly.
Overall they are good quality. My only complaint is the inside corners where the valleys drain to. They clog from pollen, leaves,etc and the water spills over the gutters. When it rains hard, the caps on the downspout clean outs are knocked off and I find them in the yard.
They are very nice gutters but they are expensive.
They don't have good communication skills.
We are entirely satisfied with our new LeafGuard gutters
They are a little expensive.
So far, I have been satisfied, and I hope it continues to stay that way.
Water still pours over the gutters when it rains. Looks to be pieces of branches and weeds are stuck in gutters. It would be great if someone will come and check it out
I'm very pleased with them.
I have not received any followup with respect to my project.
I've had Leaf Guard now for almost 4 yrs. No complaints. The gutters have handled these crazy downpours we've had here in Tenn. Though the wasps sure love to build nests in them but are eventually washed out through the gianormous downspouts. I have 2 questions: 1) Your commercial guy says Leaf Guard "eliminates standing water". Yet when your laborers (Chris & Eric) returned to my home to fix their mistake ( 2 sections of gutter were pitched in the wrong direction and were holding LOTS of water) not only were they dropping F-Bombs they said " Leaf Guard Gutters are designed to have standing water in them". What's up with that? 2) Your commercial guy says the competition screws their product into the roof edge voiding the roof warranty. Yet when your guys screwed your drip edge into my new roof over my drip edge they said nothing about voiding my roof warranty. What's up with that? Other than that I don't climb on ladders anymore to clean gutters. I do see that I must keep the rounded edge of the gutter clean from gunk build -up that just occurs in this humid climate. If I were to build myself another house I would again purchase Leaf Guard gutters but would dicker on the price a little more. Still worth it.
I'm waiting for my check in the mail, he smiles. I recommend them all the time.
The installers got lost. We waited all day and they had to work in the dark to finish. We were told that someone would check back the next day. No one called until a few days ago.
I have already recommended LeafGuard. My daughter made a purchase. I am not satisfied with communications after a job is finished and would possibly rethink the glowing recommendation I provide to include comment on clean up and follow-up after the job is complete.
I like it, it is working.
I will tell them about the cost to value! It is costly but valuable!
As a retired couple, we are now relieved that we no longer have to climb up on the roof to clean the gutters. Thank you Leaf Guard for this safety feather.
LeafGuard of Nashville has been out 4 times to my house. The first time they showed up at 10:00. They stayed until after dark using their head lamps to put the gutters up. I had dinner guests that night and could not follow up after they left. The next morning was of my downspouts were not installed. It took me 30 days to get a response. I had to challenge them with my payment before I got my call back. They did not put up the extensions on my downspouts. They did not connect all the gutters and when it rained some got washed into the yard. They did come back and replace the one that was missing and they put on screens. They also fixed the gutters to take in the water where it was overrun. I was told that I needed a downspout every 45 or 46 feet. There are 12 feet from the corner and the installer asked me if I cared if he moved it to the corner? I told him that he is the expert, not me. I told him he could move it only if it works fine. I talked with someone else and they said it was not fine. I need the downspouts every 45 feet. The last guy that was here wanted a downspout to go by the chimeny. With water going this way it collects in the yard because of a low spot and it just pools. I have about 56 to 60 feet of gutter going into one downspout.
LeafGuard is a great company to use. The company did a great job.
LeafGuard has a great product. a little pricey, but worth it in the long run.
Work crew was great. Contact was mostly with them.
We are very pleased with our LeafGuard gutters. We have had many compliments from family and neighbors. Everyone from sales to installation was great. The best part is the ability of these gutters to carry the water during the heavy rains we have had since installation.
I am pleased with my LeafGuard system so far has worked very well as described.It also improves the look of my house. Time will tell.
Our house looks so nice with LeafGuard gutters! It looks more attractive!
I've done this already.
They were very professional.
Installers were very professional and polite. All work done on time.
They put up the gutters in pouring rain, they got here on time and worked until dark.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of LeafGuard of Nashville as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys