We received an estimate from leaf Filter in "2016". A lot happened in between the estimate. When We contacted Leaf filter again. We pretty much started where we ended. Except We did not have the same representative We had previously. We were consulted by someone that was a part of the same team. We were both able to make the final decision quick and painless. We were initially going to get two other quotes, but somehow this felt like the right decision to make. Leaf Filter was able to start our gutter project in less than a week. When the installer showed up by himself I questioned him, but he looked confident and he was confident. He was 100% professional, and he completed a 100% professional job. He checked over the installation project with me before he got started. He took photos of his work. He cleaned out our gutters. He left my home neat and orderly. He gave me needed information about the condition of my gutters before and after the job was finished. Darrell was friendly, courteous and a great example for the company. We are completely satisfied with the service We received from Jay, Ryan & Darrell. God Bless Leaf Filters, Their Customers and the Homes they service.

The company damaged our metal roof - they cut off a part of the metal roof without notifying us that they were about to damage the roof.

My first impression of LeafFilter was very suspect. Still is. They sent out one man to do entire job. The very next day he only put in 5 hrs to finish the whole job. I even asked him, did he remember to do the utility shed and he said he did. Guess what? He still has not completed the job. I certainly paid for the entire job (early) so I would not have to pay for any interest. I am 74years old and still getting taken advantage.

This is a pricey gutter system. I have a heavily treed side to my house where I’m trying this system. I’ve had to climb up on a ladder and clean leaves and pine needles off of the screens. I’d hoped I wouldn’t have to. Perhaps this is not the fault of this gutter system. I will try it in the upcoming year elsewhere on this ‘bear’ of a Mansard roof house.

Areas Of Satisfaction

Areas Of Satisfaction - They did a timely and through job of installation.

Was impressed with the Home Show demo of the Leaf Guard principal.

Areas Of Satisfaction

Areas Of Satisfaction - Works well with dealing with water and leaves.

Only friends I want to see bankrupted. These gutter were expensive and are worse than just vinyl gutters clogged with leaves. At least I could get a ladder out and remove the clog and the gutters worked for awhile. These have leaked since day one

Recognized Excellence

Recognized Excellence - Our salesman was very good to us

Additional Comments

Additional Comments - The product has lived up to the standards that they've set.

Areas Of Satisfaction

Areas Of Satisfaction - By doing the job of keeping the leaves and other debris out

Recognized Excellence

Recognized Excellence - The salesman

Our salesman was fantastic! He was knowledgeable about the product and what he promised, he delivered. The installation was done when he said it would be, in only one day which he promised, and for the price agreed upon. We are extremely satisfied with our LeafFilter Gutters as we won't be getting up on any ladders to clean out the gutters any more. Thank you, LeafFilter!

Areas Of Satisfaction

Areas Of Satisfaction - Our salesman was very helpful. He knew what he was talking about and fulfilled all he promised. Nice guy. We really liked him.

Good quality and service, and they stand by their quote.

Areas Of Satisfaction

Areas Of Satisfaction - We were most satisfied with quality of the work and the expediency with which it was completed.

Current Referrals

Current Referrals - Yes, a couple of our neighbors asked how they were working, and we told them that they were working great.

I have been told by many people I was completely ripped off. No one can believe I paid what I did. It is obvious that I was after the salesman tried selling me a security system as well for double the amount as others and each time I replied he would say he couldn’t go any lower only to come back with lower price and it still was much higher than the other systems. I knew then I was ripped off. It’s ok though there’s a thing called karma!

Discovered this gutter guard system during the Woodworking show in Columbus, ohio. Scheduled an appointment to get a demonstration and an estimate for my home. Sales rep. convincing pitch talked me into purchasing the expensive. fail proof system; he failed to share that the color of my gutters was not available. Found out I was getting tan gutter guards on my brown gutters the day of install. I settled for the offset color because I figured the performance would outweigh the color mismatch. 3,500, and not 6 months later, the gutters are over flowing.I don't recommend this product to home owners unless they have no trees near their home.

Quality Of Workmanship

Quality Of Workmanship - Install crew was professional.

Areas Of Satisfaction

Areas Of Satisfaction - They responded to my gutter installation problem until it was resolved.

We are very happy with the LeafFilter product and installation. Our only reservation is that we might have waited until the roof was redone as some of the gutters made need to be removed for fascia repairs and the LeafFilter may be damaged at that time.

Areas Of Satisfaction

Areas Of Satisfaction - The installation team were great.

two worker came to my house do installed leaf filter gutter and they cleaned gutter out ( I could not see it and I can not go up roof to check it physically but I trust what they have done cleaning gutter and downspout, I asked did you clean downspout maybe clogged but they said it does not need to clean then one of guy show to me say listen sound then he pounding ( or knocking ) downspout , says it is clean I did not say anything and when they left that job I try to clean that area but I found lots of small screw around ground they never pick it up . A month later we have heavy rain this area whole week I saw two places which is end gutter spot it was water overflow to the ground, I called service dept. lady said we will send someone to fix it but It passed 2 month ago . I called again explained what happen, she said we set up to fix time on 6/28/18 1 to 5 pm service man will be there she said I hope they will be here . I do not like what they did on job.

I see two of the spots water is leaking....it wasn't installed right. I haven't got any follow up call on their job quality. After spending a lot of money( $9000), I did not expect a poor quality installation, and no follow up call on service quality.This problem needs immediate attention. I don't even know whom to call since I lost the paperwork.

Areas Of Satisfaction

Areas Of Satisfaction - It's great not having to clean out the eavestrough anymore!!

The price for my house started at over $5000 but before the salesman left the price had gotten down to $4200.....that night I received a call from the salesman for my answer , at which time I told him of a price of $3100 from a competitor he immediately said he could match it......kinda makes you wonder what the fair price actually is......I went with another company all together....

Absolute ripoff, my gutters are clogged and the rain runs right over them, total scam!!!!!

I would say overall good experience (a little pricey). Had an issue with ice coming off roof but leaffilter came and fixed it quickly. I would recommend these in fact I did to others all ready. I would rate them 4.5 stars

Areas Of Satisfaction

Areas Of Satisfaction - Seem to work very well, and I don't have to get up on a ladder and clean. Very important to me as I am getting older

Areas Of Satisfaction

Areas Of Satisfaction - Everything was explained well to me and happened in the time frame explained . The installer was kind, and cleaned up the job site.

Recognized Excellence

Recognized Excellence - Salesman and installer were very good.

Installation Crew

Installation Crew - It was a big job. They worked hard and steadily (I don't think they stopped for lunch) and longer than they expected to. They did an immaculate clean up job and were professional in every way. What I have seen of the work looks well done with considerable attention to detail.

Areas Of Satisfaction

Areas Of Satisfaction - I have been impressed by the whole operation. From the sales/estimator who came to the house to the installation crew. All have been very professional and paid attention to detail.

Overall finish appearance could be better!

Areas Of Satisfaction

Areas Of Satisfaction - Installation was quick and efficient.

Areas Of Satisfaction

Areas Of Satisfaction - The installation was scheduled and performed in a timely fashion.

The first rain went well but at the second rain and every rain thereafter the rain went right over the leafilter and spilled over onto our wood front steps and part of the wood porch, which will eventually rot the wood. Spent all the money for nothing.

Areas Of Satisfaction

Areas Of Satisfaction - Quality and performance of LeafFilter product.

The installer was very good a conscientious. I was pleased with the work and the sales person who helped me.

I am very happy with my LeafFilter Gutter. They look nice and they are very efficients. The LeafFilter Gutter are perfectly installed and the house looks great.LeafFilter Gutter have great service and the staff is knowlegble.

Areas Of Satisfaction

Areas Of Satisfaction - Leaf obstruction in the gutter is effectively prevented.

Our experience with Leaf Filter has been exhausting. We were promised a product that would work and resolve the problems that we were having with our previous gutter system but it has actually made our issues worse. I would give a Zero if possible as they have told me that I have to climb up to my roof before it rains each time to clean off their gutter system. This is not what we expected, this system is supposed to have less maintenance.

My gutter was initially installed incorrectly, and did not work at all becoming totally plugged in less than 2 weeks. After multiple phone calls and emails someone finally came out and re-installed everything. That also failed to work. After another half dozen phone calls/emails I was contacted by a supervisor who promised someone would come out again, after 3 missed appointments without even the courtesy of advising me no one was coming out and I sat around the house all day each time waiting, I made more phone calls. Finally a nice young couple contract team visited and indicated the installation was completely incorrect and that they would be back with a bigger team to fix it. Two weeks have now gone by and I have NOT YET heard from anyone. This company is big with promises, but very poor with actions!!!!!!!

Areas Of Satisfaction

Areas Of Satisfaction - It avoids collecting in our gutters

Recognized Excellence

Recognized Excellence - The individual that installed the gutters he was kind and professional

Areas Of Satisfaction

Areas Of Satisfaction - The time with the representative in addressing concerns. I felt he cared about my situation.

Areas Of Satisfaction

Areas Of Satisfaction - Brendan was a great salesman who followed through always and was genuinely concerned that I get a satisfactory conclusion. I would recommend Brendan to anyone!!

The workmanship was good. but the company is very shady. They don't live up to there agreement.

Making phone calls to finish the work around the house and no answers.Still need the work to get done and no answers. I really need somebody to come to my house to finish the work.I am about to look someplace else.

We actually get dripping at the corners of the gutters.

FRAUD, DECEPTION AND A WASTE OF TIME AND MONEY!!

Areas Of Satisfaction

Areas Of Satisfaction - We could not tell Work was done. Clean install.

Not the least expensive option, but it is the one with the lifetime guarantee to match my American Metal Roof. Best choice for our forever home, and best added-value if we ever do pit it on the market.

Areas Of Satisfaction

Areas Of Satisfaction - Reinforced everything in the installation process.

I sent an email about a month ago to you about the amount of trash I was getting in the down spouts. I have never received a response by email or call!!!!

Areas Of Satisfaction

Areas Of Satisfaction - It is well designed and well built. The installers were very professional.

Areas Of Satisfaction

Areas Of Satisfaction - So far leaf guard is working very well. Love the fact that we no longer need to clean our gutters.

The protecting seems to work, but the service is below average.

Areas Of Satisfaction

Areas Of Satisfaction - Got it done fast

Areas Of Satisfaction

Areas Of Satisfaction - We liked the salesman and we are happy with the product.

Recognized Excellence

Recognized Excellence - Sales & installers

Salesman showed bogus samples of workmanship and material. When ordered off my property, the local sales manager threatened to expose me to my neighbors and the local newspaper, radio and TV as a liar, cheat, and all-round "No good" ; I have a recording of that telephone conversation.

Areas Of Satisfaction

Areas Of Satisfaction - Great presentation, not pushy for business, price was fair.