We would like to take a moment and connect with you directly as the Coronavirus (COVID-19) continues to impact our community. Keeping Houston homeowners and their families safe has been our top priority for 25 years. Now, more than ever, LBJ Construction is committed to taking every possible precaution to protect the health and safety of our customers and our employees as they are of the utmost importance and heart of every decision we make.
Please click the link below to view our COVID-19 Statement.
I was incredibly impressed with Yuri and his crew and their cleanliness on the job. They did an amazing job.
I loved working with Jorge. He returned my phone calls promptly. He and his crew showed up when they were scheduled. I liked that Jorge was on the job site most of the time supervising and making sure that things were done right. I would highly recommend them.
Jimmy and Drew were exceptionally respectful and responsive. On site remediation by Jimmy was complete and proficient. He was respectful of my home, pet, visiting relatives and completely remediated the water damage caused by a water heater located in a closet in the master bedroom.
Once the problem has been resolved, and taken care of, my rating could change and go up.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of LBJ Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys