I am overall pleased with the completed project and realize that anything of this magnitude and expense is going to have a challenge here and there. I can't say enough about the project manager, who came by often and addressed every concern. I had hired a general contractor who was supposed to be the overseer for me of the project and was to deal with the manager/crew, but he had a family conflict. Turns out I didn't really need him; Brandon and the crew, I felt, were honest and responsive and knowledgeable.
I am likely to recommend Lakeside Renovation & Design to a friend. They came in, worked fast, and finished very quickly. They did a great job.
Every area has been “on top of things.”
They are the best. They are professional, the workers are outstanding, and they are timely.
We are incredibly pleased with the work the Lakeside did with our basement renovation. From start to finish, the entire team was knowledgeable and professional.
Great experience. Would recommend yo everyone with needs.
I am satisfied with the quality of work by Lakeside and I have referred friends and neighbors.
Satisfied customer! Lakeside bid was fair and reasonable. I had received a few bids from other contractors and they were either too high or the company would say they could do the project, took measurements and never saw them again. I will definitely contact Lakeside for our next remodel project. They are dependable, no surprises and communication was excellent.
Overall, it was a very positive experience & I "love" my windows!
Professional, friendly and easy to deal with thru every step. Especially in today’s understaffed business world, they were exceptional.
They give a talented, knowledgeable, and quality service. The people are talented.
This has been such a frustrating experience - awful, inconsistent communication; many days where no one shows up to work without explanation; terrible quality (for example the glass shower door installers realized they could not install the doors because the work crew never grouted the shower threshold so it was unstable); doing not even the bare minimum without any communication between work groups or homeowners. Some days we had three people working really hard, other days we had a 14 year old girl and her mom doing the painting, sometimes we had weeks at a time where no one showed up and nothing was said about when they would return. It is bewildering and maddening how unprofessional and incompetent they continue to be. We signed on for a month long bathroom renovation and we are well into our third month with no end in sight. I would very much recommend a different company, hiring them was a mistake I will never make again!
This job was a complete nightmare from start to finish. Communication is extremely poor among other reasons.
We had such a great experience with Lakeside! They redid our siding, gutters, trim, and put on a deck. The quality of the work is outstanding and the people were great to work with from start to finish. They took care of everything we asked and it looks great. Looks like a new house!
Started the job on time Full crew showed up every day till finished
From start to finish, I was pleased with the knowledgeable professionalism of all the Lakeside team members. They addressed my concerns, and answered my questions whenever I had them. The installation process was smooth, efficient and timely. Good price for quality products. Kudos to everyone for a good job, thanks!
We’ve worked with Lakeside before, and because of the quality of work they provide and how easy they are to work with, we will continue to have them do any renovation project we may need in the future. I highly recommend them to anyone looking for the best company to renovate their home. They are awesome!
Lakeside Renovation & Design exceeded my expectations. My house looks new, the team
The crew was wonderful to work with. We were glad to work with Andrew and Daniel
I can say that they were responsive to any of my questions or concerns.
My project is not completed, until the concrete work is done. Project Mgr recommended they start and resume after concrete, so I went along w this. It’s been difficult to get a concrete company without a lengthy waiting time.
With this being said, I have a punch list that basically is sloppy workmanship. I don’t understand why the lead man did not check the other sides after I pointed out issues on the first side worked on.
I’ve paid in full, and regret paying the last half, due to workmanship issues and wonder if Lakeside will correct it.
There seem to be no management and no quality control.
They are very professional and did great work!
Very happy with the sales process to the installation of our windows. All professional and clean
The end product is beautiful and everything we wanted!
We have already recommended to the Schweig family
I was really happy with the job. They did an excellent job in a timely fashion.
I have already recommended them to two friends.
Lakeside added a beautiful 14 by 16' Sunroom to our home in the middle of the COVID pandemic when many aspects of nominal life were truly upended. We encountered a few issues in the process but in the final analysis we are completely satisfied and very happy with the product the delivered. Great job folks.
The team that worked on our project was professional and did a good job!
They did good work, but it took way too long and communication was average.
This is the third project Lakeside has done for us. Their follow up on problems is outstanding.
This recent window installation from Lakeside is our second project with the company. We were very impressed with the first project in 2019 and didn't hesitate to call Lakeside again. We happily tell everyone Lakeside is our preferred company for home renovation.
This was the second time I used lakeside. First time was excellent. I was promised the job would be done around Halloween when I paid my deposit. The next week I was told December instead. Kept getting delayed and the job finally happened in April, and only because I raised a fuss about it. The work itself was extremely well done, but communication was incredibly poor, and I did not feel as though I was a priority.
Strongly agree, we get compliments constantly from our neighbors on how amazing our new siding looks. Our house looks brand new.
I would recommend a friend to consider lakeside for remodeling. But I would suggest that any outside work not be done during the winter months - too many delays.
They put me off for so long that I would not recommend them to my friends. Work stopped for two weeks. They might work 1 or 2 days and not return for a few days. I had to contact them continuously about my project. They left debris in my yard which damaged my grass and a portable toilet on my front for two weeks and no workers were here.
They worked hard and did exactly what was promised, they had good workmanship.
We were very happy with how the salesperson handled the upfront discussion. They executed the installation in a timely fashion and it looks really good.
We are extremely satisfied with the quality of service and products Lakeside Renovation provides
It was an easy process from start to finish for our window project.
We were so pleased with the appearance of the house, that we decided to have the new siding put on the shed as well. We are very likely to recommend Lakeside to family, friends and neighbors.
Quality of work is great, they used the products I wanted, however the grout was not what I had requested and I think there should have been more communication and samples provided before work was started on the grout.
We contacted Lakeside to build a screened-in porch for the back of our house. We were very satisfied from the build, design, construction, to completion. We were very pleased with the employees, the timeline, and the professionalism of management. The project turned out great and we would definitely use them again for our next project.
Everything from the start of our project till the final walk through was a great experience for us. We were kept well informed of all aspects of our projects developments and any concerns over design and style preferences were all handled timely and professionally.
Great job. House looks beautiful and provided the look we wanted. Crew was very accommodating and very receptive to all requests. Excellent experience.
We were not impressed with the quality of the work. We did not expect that, in order to make sure installation was done properly, we would have to provide as much project oversight as we did.
I couldn't be any happier with the Lakeside Renovation & Design.
Andy, Joe, John and the rest of our crew were top notch.
Certainly, this is the MOST PROFESSIONAL company you will encounter! From consultation to the delivery of work.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Lakeside Renovation & Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys