I was very happy with the company. They were very good and very professional, did a great job quickly. It makes a big difference, and they were high quality windows.
Very please with the entire process, including the product and service by all the employees. The office staff is very nice. From start to finish they keep you updated on the progress and follow up with any questions or concerns, even after installation. The windows are made "to order", the company is local (Chicago area) and have great reviews. We researched and researched and researched other companies and decided to give Krumwiede Home Pros a try based on previews reviews, reputation and feedback. The office staff is professional and friendly, they seem unique and actually listen (care) about your concerns and questions. The installation staff is great and they did a great job. The price for the quality of the windows is very competitive if not better than others. The windows are great and we are very happy to have used a great local company that actual cares about their customers. Had a total of eleven windows installed in two floors, upper and lower levels. We have used other "premium-expensive" companies, but I believe we will be using Krumwiede Home Pros again. Great job, love the windows and install. Highly recommended.
Krumwiede Home Pros did a great job. They were on time and everything went well.
They did an excellent job! They were very professional!
They are very professional the came in and explained everything they would do for us. They were very responsive. They did our gutters and they came out wonderful.
I was very impressed with the estimator that came out. He was very knowledgeable and I felt very comfortable after he came.
They were very professional and able to answer all of my questions.
Krumwiede Home Pros' follow through and follow-up was good.
Very informative about what to get and why
We ended up not using Krumweide for our roofing installation, so the resto of this survey is moot.
We have not got are windows get
Krumwiede Home Pros completed such a great job and if anyone ever asked me, I would be happy to recommend them as they were fantastic.
They were friendly, very efficient, and they explained the process very well.
They have great products, installation, and excellent communications with status updates and follow ups.
They did good quality work and I would recommend them again.
Krumwiede Home Pros compared to other competitors are above the rest. Krumwiede Home Pros are the Rolls-Royce of roofers in the Chicago area.
They did a very good job
They were very professional and respectful of the property. They made sure items were covered and were very clean in their work.
Krumwiede Home Pros did my roof about a year ago. They did a good job. I was satisfied with my roof.
They were very professsional, timely and efficient. They did a good job on the windows and the representative that came out was friendly and easy to work with.
The project manager was very responsive, answered all of our questions, and addressed our issue and concern. I am very happy with the finished product.
Everything was stress-free and the contractors did a great job.
I highly recommend Krumwiede Home Pros. They were on time. The job was beautifully finished. They were respectful of my home. They were neat and clean. I've recommended them several times already and will continue to highly recommend them.
Great people to work with. Actual roofers quality-poor. Where roof meets gutters was a terrible job.
Good work by the crew.
Excellent service and quality of work.
Love our new windows
I have used them multiple times. They are excellent.
They communicated well and lead me through the process. They listened to all of our concerns about our individual install.
Everybody did their job professionally and the clean up was excellent.
Knowledgeable and professional staff and crews. They did quite a bit of work on my home and all issues that arose were eventually resolved.
We have a 100 year old house in Glenview, IL, and needed a complete tear off of two flat roofs, one on a dormer and another on a Pope's balcony flat roof over a dinning room bay windows. There were issues in several places on both the dormer flat roof and the bay window flat roof that was a balcony from the second story master bedroom and bath. We had several "Roof" Experts come and out and bid and tell us they could guarantee most of the work, but some parts of the balcony flat roof they would not guarantee because of the architectural oddity that this balcony flat roof over the bay windows in the dinning room, seemed to be an issue. So heard on the radio about Krumwiede and they sent out two great people, who looked, listened, and examined carefully, and gave us a quote with a complete guarantee. A Mr. Jack Olsen, came out gave us the quote, showed up with a crew two weeks later and did the job personally with his crew and finished in one day. I like personal service with people who know what they are doing, show up and get the job done. Simple is not always associated with roofing contractors, but would recommend to anyone looking for roofing work done right. I will phone them again for any other work they offer, windows, doors, anything in a house, because with a 100 year old house it is always something.
They are a very professional company with fair prices that did excellent work.
Started project kinda sketchy. Outside workers used and did not follow what salesman promised. Starter strip was a big sale point. When I came home they used old strip and I was told they never replace that. Well they did on three sides of the house anyway. Couple things got broken but thanks to the project manager they were fixed,
The men that worked on my siding did a great job in inclement weather. They were always very professional and did quality work.
I thought they were so great that we are going to use them again for our roof. They were terrific. They cleaned up well, the workers were very cordial and friendly, and they were on time. They did a great job and it looks terrific. The communication was great also. I didn't have any problems with them at all.
The people are nice and windows are pretty good....just issues with getting a few problems resolved in a timely manner.
We are very happy. They did much better than we anticipated. The trim is perfect.
They did an excellent job on my windows and roof!
They have worked on a couple of houses of mine. They have always done an exceptional job and I always recommend them to my friends!
Everything went as expected my installers we're awesome and I would recommend them to all of my friends
Excellent company to do business with, experience was fantastic from start to finish.
Personable and professional, the Krumwiede team is excellent.
Absolutely top notch!
They did a great job and I would recommend them to anyone who needs that type of service. They are definitely people of their word.
Professional with high quality materials installed in a timely manner
I am totally satisfied with Krumwiede staff, from consultant to job foreman and installation employees.
They showed up on time, and the work was well done. I am very satisfied with the company, I've used them three times this year for roofing work and garage work!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Krumwiede Home Pros as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys