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The personnel we worked with was Moe, Marty, Joanne and Mike. Especially Mike our installer was great.

the quality of the product when finally installed was great. The first install could not be completed because one door was drilled incorrectly and 2 doors were measured wrong. Had to wait 2 weeks for replacements

The project was completed in a timely manner. Our installer, Andy Wilk, did a fantastic job. His attention to detail was outstanding.

Would have like a follow up after the entire project was completed.

We are ecstatic with our Redo Cabinets and all of the employees that were part of our “new kitchen”. Justin helped to explain things in a way that we understood the product, the process and what their procedure would be for us. Angel was the expert in measuring all 52 cabinets and drawers. George was the absolute best craftsman anyone could hope to have in their home. He was courteous, on time, worked the whole day, cleaned up as he went, and was fussy as well as meticulous. Kristina, in production, keep us in the loop, honored all requests and made sure we were always happy. We needed one cabinet door to open a bit wider and Vito came out quickly to make that happen on a matter of seconds. Not only are we thrilled with the end result, but all the people involved made the process pleasurable.

It ws done in a very timely manner.

Have yet to receive my statement via mail, not email showing all work complete and all payments have been paid in full ! have never received receipt from installers whom collected my payments because they don't give receipts. These payments are not small and I am paying their tech Thousands of dollars and no receipt. Also what about a final inspection by the company after work has been completed by a company representative. Would like ad phone # or email address to someone of importance within this company that I could air my feelings with..

The advertised "special" : Free counter tops... was really misleading. It implies that ALL the counter top- regardless of footage is free when in fact it was actual a "special" for 1st 25' of countertop was free which the sales person explained during initial discussions. So I would tell friends good value & vendor service, however- carefully read fine print since what they advertise as "free" more then likely is only partially free.

Installation process was superb, Mike and Tony did an amazing job

Communications and follow through could be better. Never received an itemized bill with a breakdown of the costs and discounts. I asked for this repeatedly and was told that I would receive this.

I’m on the fence about a recommendation because all of the other hiccups we experienced. While I’m pleased with the look of the kitchen it doesn’t outweigh my experience.

The friendly associates. They were very helpful whenever I called.

The process from beginning to the finish line was as good as you can ask for.

Total process was professional timely and very thorough

We were very happy with the job that Dan did. He was polite, and had great attention to detail. We would definitely recommend Redo to everyone.

I love what they did. They did a fantastic job. I have no complaints, and it turned out well. David was very conscientious with his work and putting everything in place.

Efficient and professional

I have already recommended redo cabinets to two family members and one friend. My experience with redo cabinets is I met with 3 people. The first person came and gave us a presentation and told us all about the history of Redo Cabinets, the craftsmanship, and the workmanship. He was very professional and answered all of my questions. Before he left my home, we singed a contract. I was quite pleased with everything he had to say. The second gentleman came and did all the measurements and we had a few questions which he went over everything and explained in detail what he was doing and stated the next person would be the installers. Redo Cabinets was very good about keeping us informed about when the cabinets arrived and when they shipped. The person who came to do the installation was very much on time, prompt, very professional, very courteous. He was very impeccably clean and neat throughout the three days we went without our kitchen. He was very mindful and courteous of our needs when he wasn't there so we still had use of our kitchen during this process. When he finished the job he cleaned up so well that we barley had a spec of dust in our kitchen. I can not say enough good things about Redo Cabinets. I am totally satisfied and I have already recommended them to three people.

I have already recommended redo cabinets to two family members and one friend. My experience with redo cabinets is I met with 3 people. The first person came and gave us a presentation and told us all about the history of Redo Cabinets, the craftsmanship, and the workmanship. He was very professional and answered all of my questions. Before he left my home, we singed a contract. I was quite pleased with everything he had to say. The second gentleman came and did all the measurements and we had a few questions which he went over everything and explained in detail what he was doing and stated the next person would be the installers. Redo Cabinets was very good about keeping us informed about when the cabinets arrived and when they shipped. The person who came to do the installation was very much on time, prompt, very professional, very courteous. He was very impeccably clean and neat throughout the three days we went without our kitchen. He was very mindful and courteous of our needs when he wasn't there so we still had use of our kitchen during this process. When he finished the job he cleaned up so well that we barley had a spec of dust in our kitchen. I can not say enough good things about Redo Cabinets. I am totally satisfied and I have already recommended them to three people.

Restoration of cabinets

I actually think the quality is good and they were very quick to fix the discrepancies we have, so it's a good thing.

Redo Cabinets did a great job. The material of the cabinets are durable and easy to maintain as far as cleaning.

Cannot say enough good things about Redo Cabinets. From Moe in sales to my interactions with Joanne in the production office they were all very professional and friendly Scheduling was easy and well coordinated and everything went smoothly. The best was Nick the installer, he was very prompt, professional and friendly He went above and beyond to make us comfortable with this installation as well as meticulous and very clean. He made sure that any dust was contained to the work area, and when he finished he cleaned up and you wouldn’t know that there work had been done. Except for the beautiful new kitchen. We are very pleased, thank you

I cannot recommend Redo Cabinets because they have not finished the work.

The work that Redo Cabinets does is excellent. Their workmen are polite, professional, and I’ve had no problems with the installation of my two bathroom vanities.

The presentation is key,they do their job well.

I really like the cabinets. They did a marvelous job.

The job has not been fully completed. I have been waiting for caulk to be put on.

We really didnt have all that we needed financially to completely replace our old kitchen cabinets so we went the next direction of having them refaced. They came out so beautiful and we have let our friends and family, who also agree, that you do an awesome job and are affordable.

The entire process was smooth and we were well informed. All the workers were very professional and cleaned up after themselves.

The entire process went so smoothly!

Our dark cabinets needed a refresh, and we wanted something lighter and more modern. After exploring our options, we chose to reface them through Redo Cabinets — and we’re very happy with the results! George, our installer, was incredibly detail-oriented and did a fantastic job.

Here are a few tips for potential customers, along with some constructive feedback for the company:

**1. Do Your Research First**
If you're considering cabinet refacing, take the time to do your homework before the in-home sales appointment. Redo offers a significant same-day discount — but it’s only available during that first visit. To feel confident in your decision, we recommend visiting their showroom in St. Charles or the newer location in Wood Dale to get a better sense of the materials and finishes.

**2. Is Refacing Right for You?**
If your cabinet boxes and drawers are structurally sound and you're happy with your current kitchen layout, refacing is a great (though not inexpensive) option. It gives your kitchen a fresh look without the mess and cost of a full remodel.

**3. Be Proactive with Communication**
Once you've signed your contract, be prepared to initiate communication with the project team. While they were always responsive when we reached out, most of the follow-up came from our side. A bit more proactive outreach from the company would improve the experience.

**4. Smooth Coordination During Installation**
Scheduling was efficient. The countertops and plumbing were well-coordinated, so we were only without a functioning sink for about a day and a half. After that, Redo’s cabinet installer took over — in our case, the installation took four days.

**5. Great Work by the Installer**
If George is representative of the rest of Redo’s install team, you’re in excellent hands. He was professional, meticulous, and clearly takes pride in his work.

**Pro Tip:** Before installation day, clear as much space as possible. If you can, remove drawers and cabinet doors ahead of time — this gave George a head start and helped speed up the process.

I recommend using Redo for your refacing project. Steve answered all our questions prior to signing, Joann was the friendly voice in the office and the aforementioned George was a great installer.

I liked Andy Baxter, who did the installation and did an excellent job, and Joanne, who was in customer service, was excellent and answered all my questions.

The quality and finished work on the cabinets, countertops and backsplash exceeded my expectations. All of the installers were knowledgeable, timely and professional.

The experience was wonderful! They did a great job. They cleaned up. There was no issue with the company. There was an issue with the manufacturer leaving out two doors for the cabinets. I am happy with the experience.

Process was explained thoroughly, courteous staff, and completed on estimated timeline.

I like the quality of the product. I especially like the warranty. I feel like we have a “new “ kitchen.

I was impressed with the quality of the materials. I feel communication is key with a kitchen project like this. From Ada, our sales rep, to Joanne in production, to Ralph
and Chris the installers, everyone communicated nicely! My daughter is having Redo handle her kitchen project
next month!

I think it was very expensive, 19K for just replacing door and drawer fronts, nothing more. Beyond the 3 day cancellation, 2 or 3 days, they wanted $6700 to cancel the work even though they hadn’t measured or ordered or cut any material.

Their cleanup was minimal. We had to wash down shelves and vacuum construction dust from the sliders etc

Good quality and workmanship

Perfect workmanship down to the last detail!

Yes, Adam was absolutely fantastic, both as a craftsman and gentleman working in our home. This a truly and wonderful experience, not to mention the outstanding quality of work he put into our refacing project.

I would recommend Redo Cabinets to all of my friends.

Displays at show rooms are not exactly the same.

What a great experience . From our salesman Eric , to our customer service Rep Patrice , who communicated each detail of the process , finally to our installers Adam and Vito . Top quality from start to finish from all !!

The cost, flexibility of financing, and turnaround time were great factors.

The reason why I did not do the survey online was that, for the most part, I am happy with the project. We had some issues with the countertops having to be redone four times. When I called, they took care of the issue. The only issue we had was the countertops.

Work was done quickly and looks great. Have already given your number to a couple of friends.

They do an excellent job.