Very informative about what to get and why
We ended up not using Krumweide for our roofing installation, so the resto of this survey is moot.
We have not got are windows get
Krumwiede Home Pros completed such a great job and if anyone ever asked me, I would be happy to recommend them as they were fantastic.
They were friendly, very efficient, and they explained the process very well.
They have great products, installation, and excellent communications with status updates and follow ups.
They did good quality work and I would recommend them again.
Krumwiede Home Pros compared to other competitors are above the rest. Krumwiede Home Pros are the Rolls-Royce of roofers in the Chicago area.
They did a very good job
They were very professional and respectful of the property. They made sure items were covered and were very clean in their work.
Krumwiede Home Pros did my roof about a year ago. They did a good job. I was satisfied with my roof.
They were very professsional, timely and efficient. They did a good job on the windows and the representative that came out was friendly and easy to work with.
The project manager was very responsive, answered all of our questions, and addressed our issue and concern. I am very happy with the finished product.
Everything was stress-free and the contractors did a great job.
I highly recommend Krumwiede Home Pros. They were on time. The job was beautifully finished. They were respectful of my home. They were neat and clean. I've recommended them several times already and will continue to highly recommend them.
Great people to work with. Actual roofers quality-poor. Where roof meets gutters was a terrible job.
Good work by the crew.
Excellent service and quality of work.
Love our new windows
I have used them multiple times. They are excellent.
They communicated well and lead me through the process. They listened to all of our concerns about our individual install.
Everybody did their job professionally and the clean up was excellent.
Knowledgeable and professional staff and crews. They did quite a bit of work on my home and all issues that arose were eventually resolved.
We have a 100 year old house in Glenview, IL, and needed a complete tear off of two flat roofs, one on a dormer and another on a Pope's balcony flat roof over a dinning room bay windows. There were issues in several places on both the dormer flat roof and the bay window flat roof that was a balcony from the second story master bedroom and bath. We had several "Roof" Experts come and out and bid and tell us they could guarantee most of the work, but some parts of the balcony flat roof they would not guarantee because of the architectural oddity that this balcony flat roof over the bay windows in the dinning room, seemed to be an issue. So heard on the radio about Krumwiede and they sent out two great people, who looked, listened, and examined carefully, and gave us a quote with a complete guarantee. A Mr. Jack Olsen, came out gave us the quote, showed up with a crew two weeks later and did the job personally with his crew and finished in one day. I like personal service with people who know what they are doing, show up and get the job done. Simple is not always associated with roofing contractors, but would recommend to anyone looking for roofing work done right. I will phone them again for any other work they offer, windows, doors, anything in a house, because with a 100 year old house it is always something.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Krumwiede Home Pros as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys