I was very happy with the company. They were very good and very professional, did a great job quickly. It makes a big difference, and they were high quality windows.
Very please with the entire process, including the product and service by all the employees. The office staff is very nice. From start to finish they keep you updated on the progress and follow up with any questions or concerns, even after installation. The windows are made "to order", the company is local (Chicago area) and have great reviews. We researched and researched and researched other companies and decided to give Krumwiede Home Pros a try based on previews reviews, reputation and feedback. The office staff is professional and friendly, they seem unique and actually listen (care) about your concerns and questions. The installation staff is great and they did a great job. The price for the quality of the windows is very competitive if not better than others. The windows are great and we are very happy to have used a great local company that actual cares about their customers. Had a total of eleven windows installed in two floors, upper and lower levels. We have used other "premium-expensive" companies, but I believe we will be using Krumwiede Home Pros again. Great job, love the windows and install. Highly recommended.
Krumwiede Home Pros did a great job. They were on time and everything went well.
They did an excellent job! They were very professional!
They are very professional the came in and explained everything they would do for us. They were very responsive. They did our gutters and they came out wonderful.
I was very impressed with the estimator that came out. He was very knowledgeable and I felt very comfortable after he came.
They were very professional and able to answer all of my questions.
Krumwiede Home Pros' follow through and follow-up was good.
Very informative about what to get and why
We ended up not using Krumweide for our roofing installation, so the resto of this survey is moot.
We have not got are windows get
Krumwiede Home Pros completed such a great job and if anyone ever asked me, I would be happy to recommend them as they were fantastic.
They were friendly, very efficient, and they explained the process very well.
They have great products, installation, and excellent communications with status updates and follow ups.
They did good quality work and I would recommend them again.
Krumwiede Home Pros compared to other competitors are above the rest. Krumwiede Home Pros are the Rolls-Royce of roofers in the Chicago area.
They did a very good job
They were very professional and respectful of the property. They made sure items were covered and were very clean in their work.
Krumwiede Home Pros did my roof about a year ago. They did a good job. I was satisfied with my roof.
They were very professsional, timely and efficient. They did a good job on the windows and the representative that came out was friendly and easy to work with.
The project manager was very responsive, answered all of our questions, and addressed our issue and concern. I am very happy with the finished product.
Everything was stress-free and the contractors did a great job.
I highly recommend Krumwiede Home Pros. They were on time. The job was beautifully finished. They were respectful of my home. They were neat and clean. I've recommended them several times already and will continue to highly recommend them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Krumwiede Home Pros as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys