Great design and team!
Respectful - Team was always respectful
Design - Great design!
Recognized Excellence - Monica and Dan
Areas Of Satisfaction - Design and customer service
The experience we had with Kowalske Kitchen and Bath was beyond amazing. The workmanship, the team and design were superior.
Clean - Every single day our job site was clean and organized
Respectful - The Kowalske Team treated my home as their own.
Communication - Builder Trend application was key for communicating while we were out of the country for a period of time during the project.
Quality Of Workmanship - Exceptional!!
Design - Our designer was outstanding. Understood our wants/needs and also suggested creative ideas that have added character to our kitchen.
Recognized Excellence - Monica, Eric, Byron, Steve, Matt, Malissa and the entire demo crew.
Areas Of Satisfaction - The entire project exceeded our expectations!!! Our kitchen/first floor transformed into our dreams.
Recognized Excellence - I would like to recognize Byron Bye and Ashley Capron for their exceptional service.
Areas Of Satisfaction - Kowalske Kitchen & Bath met or exceeded my expectations in the areas of craftsmanship, communication, and adhering to their schedule.
Additional Comments - I would highly recommend Kowalske Kitchen & Bath.
Areas Of Satisfaction - Kowalske Kitchen & Bath exceeded our expectations with their professionalism, cleanliness of the job site, and respect for our home. For the most part, except on a few occasions, communication during construction was phenomenal as well.
Recognized Excellence - I would like to recognize our project manager, Aaron Piasecki. We were really pleased with the customer relations person, Olesya Pidkalyuk. Overall, we really did love our designer, Monica Boldea.
It has been an absolutely amazing experience. We built our home and have completed 2 major additions before this kitchen remodel so we knew what we were getting into. This is by far the best experience. The entire team was professional and respectful. Our designer, Monica, knocked it out of the ballpark…..the rest of the team executed her vision.
Areas Of Satisfaction - Design and structural changes
Recognized Excellence - Monica, Byron, Olesia, Brian our finish carpenter and Robb our painter but the whole team ( all those we didn’t see daily) were incredibly.
Kowalske has now completed two large projects at my home. The first included the kitchen, mudroom, and dining room. The second, just completed in 2023, included the two full bathrooms. The project was completed quickly and efficiently with minimal disturbance to my busy household with young kids. Communication was consistent and continuous, the work was excellent, and the employees were efficient, competent, and respectful.
Recognized Excellence - Aaron did a really great job of communicating, getting things done in a timely matter, keeping things clean and organized.
Recognized Excellence - Byron Bye
Recognized Excellence - Aaron was fantastic! It was really great having a familiar face among all the rotating people in and out throughout the project.
Areas Of Satisfaction - Communication, their website, attentiveness, and the overall project and the people.
Recognized Excellence - I would like to recognize Monica and Brian.
Recognized Excellence - Because I had the most contact with Justin I must commend him. I cannot say enough good things about this young man. A great representative of your company. That is not to forget Martine & Steve & his assistant. All very helpful as well as office staff. My thanks to you all for making this a smooth remodel. JessicaBoebel
I’ve already recommended them to neighbors and friends.. we already are planning another project with them!
Sales Knowledge - Efficient, high-quality work .. Christina Kolb was the best designer we’ve ever worked with!
Professional & Organized - Extremely professionally, always prompt and trustworthy
Communication - Communicated daily with photos as well as email and text
Quality Of Workmanship - Tiling, plumbing, electrical, painting.. all excellent
Project Management - Always addressed our concerns/questions
Designer Service - Christina Kolb went above and beyond our expectations
Value - Couldn’t be happier!!
Areas Of Satisfaction - Design and carpentry
Recognized Excellence - Christina, Dan, Byron and Steve
Areas Of Satisfaction - Brian K was very professional and helpful.
Recognized Excellence - Brian K. He understood our expectations and did all he could to meet them.
They were very helpful throughout the entire process. I couldn't have made all of those design choices myself or even know how to get started. I would definitely recommend them for big projects.
Areas For Improvement - They fell short in no areas.
Areas Of Satisfaction - They met or exceeded expectations in the quality of work.
The Kowalske team did an amazing job with our office renovation. The quality and efficiency was spectacular as they were able to finish our remodel on a time crunch. Aaron was our lead on the project, he was very professional, and responsive. We had a great experience with the Kowalske team and are extremely satisfied with the results!
Areas Of Satisfaction - Efficiency & Professionalism
Recognized Excellence - Aaron
Areas Of Satisfaction - We were very satisfied with all aspects of our remodeling project, from our initial design meeting to the final clean-up.
Recognized Excellence - We were very happy with our designer, Monica Boldea, and all of her ideas. I would also add that we were very happy with everyone we dealt with at Kowalske.
Additional Comments - We would definitely consider using Kowalske on future remodeling projects and highly recommend their services.
Recognized Excellence - Kim was amazing. The workman were great.
After going through multiple remodeling projects I can’t say enough about what a pleasure it was working with Kowalske. They kept to their timelines, budget, and provided us with an end result that we absolutely love.
Areas Of Satisfaction - Quality of workmanship. Creative design. Pride in providing an excellent end result
Recognized Excellence - Monica goes above beyond to make sure everything turns out from a design perspective. Tom was a pleasure to work with and was here every day, sometimes multiple trips, to also make sure everything was getting accomplished and up to their high standards. Your contractors were always courteous and polite as well.
Additional Comments - Looking forward to our next project with Kowalske!
Professional & Organized - The Kowalske Kitchen & Bath staff and subcontractors were very professional and organized.
Quality Of Workmanship - I am very satisfied with the quality of the workmanship.
Clean & Safe - The job site was absolutely kept clean and safe throughout the project.
Project Management - Eric was great!
Areas Of Satisfaction - They met all of our expectations. They did a great job!
Recognized Excellence - Eric, the project manager, and Monica, the designer, provided exceptional service.
Would absolutely recommend this company.
Professional & Organized - Everyone that came through my house was fantastic. Great experience.
Communication - The builder app that tracked progress was helpful and provided updates immediately.
Quality Of Workmanship - The quality is top notch. Love my new space.
Clean & Safe - Loved that they cleaned up as they went along.
Problem Resolution - One problem came up and the team jumped on it immediately and resolved it.
Punchlist - All good.
I found Kowalske Kitchen & Bath much more responsive than other contractors that I contacted about this project. Everyone was very nice and helpful. A refreshing change to what I encountered with other contractors. Kowalske was the best, and I will use them again for future projects that I am planning.
Areas Of Satisfaction - The people on site during the project were all excellent.
From start to finish on my project, the communication was poor. We waited two months before finding out parts had been discontinued? I was told repeatedly the project would start soon and it took months and it's still not complete.
Areas Of Satisfaction - The quality of the components was excellent; the mud work was exceptional.
Recognized Excellence - Aaron and Justin were fantastic--they communicated exactly what they'd do and then asked questions to make sure I was satisfied.
After our first experience with the Kowalske Kitchen & Bath team for a kitchen remodel project in our last home, we knew that we would turn to them for the kitchen remodel project in our condo. Just as in our first kitchen remodel project, our expectations were exceeded in this kitchen remodel project! We have recommended them to friends who are looking for innovative, beautiful, high quality design and workmanship in a remodeling project. The Kowalske team takes great pride in all aspects of their work and in their relationships with their clients. They are professional, knowledgeable, reliable, and highly responsive - consistently!
Sales Knowledge - Working with Christina, our Kowalske Kitchen & Bath designer, was both informative and fun! She developed a vision for the redesign of the kitchen in our condo that was in line with the ideas that we had. We were able to examine a range of options for each component of our kitchen and make our choices with Christina's expertise. Throughout the design process, Christina offered options that were within our budget and presented options that were outside of our budget so that we could make comparisons and informed choices. Christina demonstrated her knowledge of the industry, the trends, and the range of products that were available for our project.
Professional & Organized - The Kowalske Kitchen & Bath staff and subcontractors were very professional and extremely organized throughout the project. At each phase of the project, the staff and subcontractors explained the work that would be done and the timeline for the work. They also kept us informed of any adjustments that were needed in the work or the timeline. The staff and subcontractors were very reliable in terms of arriving when they said they would arrive and explaining the work that was being done.
Communication - The communication from Kowalske Kitchen & Bath was exceptional at all phases of the project. The staff and subcontractors communicated with us via phone calls, texts, and emails. One of the most helpful tools that they use is the BuilderTrend app. We were able to create our account on the app and use the app to follow the documented progress on our project (including photos), to communicate with secure messaging, and to see the financial status of our project.
Quality Of Workmanship - We had contracted with Kowalske Kitchen & Bath about 9 years ago for a kitchen renovation project in our last home. The workmanship for that project was the highest quality and we wanted that level of quality again for this kitchen renovation project in our condo. Kowalske Kitchen & Bath came through again with the highest quality of workmanship! The attention to detail that each of the staff and subcontractor demonstrated is consistently above our expectations.
Clean & Safe - The staff and subcontractors took the steps necessary to insure that the work environment and the surrounding areas in our home were kept clean and safe. It was most impressive to see that the area was cleaned each day at the end of the work day.
Project Management - We are most impressed with the attention that we received from Byron, our Production Manager, and Eric, our Project Manager. They were most responsive to any questions, concerns, or needs that we had during our kitchen remodeling project. Byron was not just a Production Manager by title - he was frequently on our job site to examine the work being done and to address any questions, concerns, and needs that we had. He was approachable and encouraged us to bring up any matters with him - big or small. Eric was so conscientious as the Project Manager, attending to all details of our project.
Designer Service - Christina was such a pleasure to work with because she made herself available to us and communicated with us in a variety of ways. She has such a gift for envisioning a kitchen design that is beautiful, functional, and current. Christina's design truly enhanced the beauty and functionality of our kitchen and of our condo. She often went above and beyond to insure that we were more than satisfied with our choices, the work that was done, and the final product.
Problem Resolution - Addressing and resolving problems is an absolute strength for Kowalske Kitchen & Bath and reflects the pride that this company takes in its projects and the work that they do for their clients.
Punchlist - Kowalske Kitchen & Bath stands by their commitment to follow a project through to completion and to the satisfaction of their client. I appreciated that they maintained the Punchlist in our account on the BuilderTrend app so that nothing would be overlooked.
Areas For Improvement - I honestly do not have an answer for this!
Areas Of Satisfaction - All areas, but especially in their responsiveness to our needs, questions, and concerns and in making us feel comfortable in raising any questions or concerns with them.
Everyone who worked on this project was incredibly skilled, professional and respectful of our home and to our family. They treated our home as if it were their own! It was a pleasure to have them in our home!
We would highly recommend Kowalske K & B to anyone!
Areas For Improvement - Everything went so smoothly. Cannot think of any way it could have been handled better!
Areas Of Satisfaction - Everything on our project was very professionally done. Could not have asked for better results!!
Recognized Excellence - Everyone who worked on our project was really outstanding. Kim Anderson creates an exceptional design. So accommodating and delightful to work with! Byron Bye could not have done a better job as project manager. He was extraordinarily responsive to any questions or issues that arose along the way. He was excellent in that role! Mike Bauer, our tile person, was outstanding! Our project definitely provided some challenges and he was masterful in meeting them. His work is one of the highlights of our kitchen!! Dan Brownell, one of the carpenters, always went over and above his role while working in the project. He always followed through with my concerns and made sure things got done. He did great work and was just a helpful person in getting things accomplished!! Olesya was a gem! Always following up on the work and making sure the project area was always clean. Such an asset to the company!
Additional Comments - Our project took a little longer than expected but the finished project is incredible! It was the combined efforts of many people in the company that made this happen. Everyone who came into our home was professional and respectful of our home and to our family! It really was a pleasure to work with everyone involved! We would highly recommend Kowalske K & B to anyone!
Yes!! In fact, I already have!!
Communication - Absolutely!! The app was helpful. Knowing what to expect throughout the week was amazing. Also, Eric was the best!! He always answered our questions in a timely manner.
Quality Of Workmanship - Absolutely!!
Clean & Safe - I loved how everyone cleaned up at the end of the day. Our family appreciated this!!
Project Management - Yes!! I cannot say enough about Eric. He loves what he does and it shows. It was a pleasure to work with him. Our project ran smoothly b/c of him. He was organized, stayed on schedule, and his communication with us during the project was above and beyond. We are planning to renovate our master bath in 2 years and we will be requesting him for our project manager. He is amazing!!
Value - Absolutely!!
Recognized Excellence - Eric and Justin were amazing!! I loved their work. They were a pleasure to work with!!
I have recommended Kowalske, and one of my condo neighbors is working with Kim. Two other owners are considering remodeling projects after seeing our kitchen.
Recognized Excellence - The entire staff was professional and fantastic to work with, but special recognition to Margaret, our designer, Byron and Asley, who managed the project, Olesya, who provided quality control and Kayla, who kept us on track with the finances. Many others who worked on the project, including the subs, were a credit to your organization. Great jobs and results start with great people.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kowalske Kitchen & Bath as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys