They went out of their way to work with us on detailing, to make sure we were happy with the end result. We were extremely pleased with the quality and the product, and appreciate their attention to detail. The level of craft was appreciated. We would recommend them to others.
Best experience with a contractor ever! They were always available if I had questions, kind, courteous, professional and friendly, and just all around great folks to work with. They left the work site spotless and actually went over the work area with a magnet to find and pick up all the nails! AND fixed my fence for me before they left. They even followed up later to make sure everything was ship shape. Above and beyond from beginning to end!
My first attempt to have things fixed on my home ended with a company taking my money and doing nothing so I was very cautous when trying to get my whole home sided. Chris and Cory reassured me that they would do everything possible to make this a good experience. Chris, Cory and the work crew were FANTASTIC!! They took the time to explain what was getting done and what I needed to make sure my house was done properly. The work crew was hard working as well always helpful and very courteous. My house was a total transformation and truly looks like a whole new home. I can't thank Koalaty Siding enough for the great work as well as giving me back a little faith in humanity.
We observed a cosmetic problem with the siding around the electrical outlets upon completion of the job. Koalaty sent a construction technician to correct the problem to our satisfaction!
Koalaty replaced two sides of our house that were damaged by hail. They did a great job for a fair price, worked well with our insurance, were responsive, and were a pleasure to work with. Highly recommended!
Comprehensive information on product and services. Timely and effective communication with Project Management. Excellent workmanship. All in all an experience much less stressful than anticipated.
Absolutely top drawer all around: identifying the underlying problem; giving me options for dealing with it; very professional workmanship on installation and paint; consistent communication and follow:up.My project needed more-than-usual carpentry and woodworking skills, and Milton was just superb in that role, as well as team leader for the install crew.Cory runs a top notch organization.I feel really lucky to have found these folks and am so glad i made that extra call.
The guys did a great job from start to finish. I had a lot of demands and a tight timeline which they accommodated. The sales team invested a lot of time and provided information. They were all easy to work with and the crew did a great job. They did my roof and siding. I would highly recommend them for both. Thanks guys
I felt safe with this company in all aspects of the word. Tom (my sales person) was very transparent and gave me the best value an bang for my buck. Jeanine (the project manager) communicated well and as often as needed. The construction crew was very professional as well as the materials used and workmanship. I will use Koalaty in any future siding needs and would and will recommend them to anyone needing siding repair.
Koalaty was professional and prompt in addressing my siding repairs. I didn't wait long for the work to be started and it was completed quickly and without delays. The salesperson, office and telephone staff and Alejandro, who did the actual repairs, were all empathetic to my needs and budget. They actually listened to what I had to say and followed through with questions I had and changes that I made. I would recommend Koalaty without hesitation.
Koalaty siding did a fantastic job in a short time period and I highly recommend them!
Very pleased with Koalaty Siding. Heard about them through another company that didn't want to handle my small repair job. Glad I followed up and called Koalaty. They were responsive, knowledgeable and professional. I believe I was given a fair price for replacing a section of siding. If you have side repair needs, I'd recommend giving them a call.
They kept the job site super clean and they took their time.
It is good, quality work at a fair price.
Everyone was very polite and a pleasure to work with. The work was really well done and I was very pleased.
The work was efficient and quality. All the employees were great, from the owner to the laborers. They spent several months trying to get the insurance company to pay what they should, and they got all of it. Excellent company, A+ all the way
Our house was a victim of vicious woodpeckers to the point that we needed to either do extensive repairs or replace the siding on a side of our house. Given the housing marker here, no one was willing to do only one side, and many others didn't even call me back. But Koalaty was quick to respond and responsive to our needs. Tom came out quickly and met with us several times to discuss what was going on and the options we had to fix the problem. He was extremely knowledgeable about the issue at hand, explaining to us why the woodpeckers were attacking, and was very sensitive to our budget and needs. Koalaty offered all types of siding and options that matched the unique siding we have on the rest of the house.Once we gave them the green light, Tom and owner Cory worked with us to develop a project that met our needs in a tight budget that worked for us, clearly describing the trade-offs of options. They offered us additional options to help save money, such as going on an on-call list rather than scheduling and using pictures of their work for marketing. They really cared about our needs and couldn't have been nicer. They also took extensive notes to the point that when they did get to our project 4 months later (we did on-call and they had a busy summer), we didn't need to remind them of anything. And the work comes with a lifetime warranty.More importantly, the work they did was fantastic. Top notch workmanship and did all the right treatments. The style perfectly matches the rest of our house, as does the color. We went with a cement board, so those pesky woodpeckers won't be back to that side. And since they're a Hardie preferred installer, they know what they're doing and can offer the cement board at a good price. And they did this all very quickly, yet did not cut any corners. We had a very small issue during the project, but it was handled very professionally. The lead project manager Paul was very nice as well, going over everything in detail with me on a walk through to approve the work. We even got to keep the dumpster used to dispose of the old siding for a few days for our own use!The personability doesn't stop at the gentlemen I mentioned. Star and the rest of the staff was always very nice on the phone. This day in age, being addressed with genuine care on the phone (or even in person) is so rare that it caught me off guard at times! Great people to work with on all fronts who are really caring and take pride in what they do. Koalaty will certainly be our choice for any future exterior needs.
Great company to hire for siding and gutters. Very thorough and focused on customer satisfaction. They go above and beyond to make sure things go according to plan.
The folks at Koalaty Siding provided excellent service from the initial contact with the sales rep all the way through to the completion of my project. They did a great job on my siding, were timely and courteous at every juncture, and left my home completely clean all the way down to picking up stray nails and all the leftover bits and pieces when they were done. I had waited several years to get this project done due to a lack of follow through by family members and other contractors but Koalaty completed it very quickly and efficiently and it looks great. Highly, highly recommend Koalaty Siding Repair!!!
very good work and quality very satisfied would recommend to anyone
We contracted for two sequential projects with Koalaty Siding Repair, replacement of fiber cement siding and full exterior painting. The entire process was transparent, there were no surprises, pricing was fair, and pride of workmanship was refreshing.
Concern For Needs - Tom was great to work with and worked with us on timing and coordination of two major projects, siding replacement and subsequent full exterior painting.
Communication - Paul, our project manager, was responsive even when out of town visiting family.
Project Manager Professionalism - Paul absolutely wanted to make sure ALL of our needs were met during the two projects and prior to requesting final payment.
Value - Tom, the salesperson, was responsive to suggestions concerning economies of scale and efficiencies of undertaking two projects in sequence.
Likely To Recommend - There wasn't really a place to comment on the crew performance. The siding job was performed by Emmanuel who exhibited strong pride of workmanship and uncompromising standards. Similarly, the paint crew was led by Gabriel and he demonstrated the highest standard of workmanship, worked very long hours (daylight to dark in June), and was exacting in execution of his assignment. He checked in daily to have us inspect the work done that day and laid out what he expected to accomplish the next day. We contracted for two sequential projects with Koalaty Siding Repair, replacement of fiber cement siding and full exterior painting. The entire process was transparent, there were no surprises, pricing was fair, and pride of workmanship was refreshing.
Areas For Improvement - Tom, Paul, and office staff were very accommodating, quickly addressed any short term concerns, and made sure we were completely satisfied before requesting final payment. Koalaty met or exceeded all expectations. We were happily surprised by the pride of workmanship of the craftsmen.
I thought that they were really good. They were quick and very professional
Areas Of Satisfaction - I was most satisfied because overall it was all good. The day that they came to put the siding on, they did it within a day. It was really quick
Recognized Excellence - They were all really good, from the salesman to the guys that came to put the siding on, and the phone calls that I got from the office. Everybody did a really good job, so I would like to recognize everybody
Areas Of Satisfaction - quality of work
Areas Of Satisfaction - Terrific quality. Looks great.
Recognized Excellence - All were friendly.
Areas Of Satisfaction - Everything, from the estimate through to completion.
Recognized Excellence - Starr Kelly and Carlos Cruz
Everything they said that was going to be needed and used was exactly correct. They were honest and timely to a fault. We love our finished project.
Nick L is the best! I've recommended Bone Dry to everyone I know that was effected by the hail.
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