Everyone we came in contact with at the company was friendly, professional, and knowledgeable. The installers did a great job working on our bathroom and making the walk-in shower. They explained the project as they completed the work. They were friendly and professional. Their work was fantastic.

Overall great experience from the early design phase through project implementation.

Oaks quoted me a great price for the job, compared to other companies.

Workers failed to show up day after day delaying completion of the job by 3 months

Excellent work! Great service, communication and I love the work they did.

The subcontractors Kitchens by Oaks used for our job were excellent. Very talented, efficient, cleaned up every day of the job, communicated with us on their schedule for each day. Very pleased!

There was undue stress and aggravation the was caused by lack of communication from people from Oaks that weren't involved in the actual construction of the remodel.
The saving grace was Matt Duemmell and his team. They were true professionals!

More lower cost options

The attention to detail from design to completion was excellent. The work crews were amazing and left the work area picked up every day.

Communication, Knowledge, Craftsmanship

Cost breakdown was not clearly defined.

Everyone was very professional and extremely respectful.

I have already referred Kitchens by Oaks to friends.

The project was expected to take 6 weeks, it took 15 weeks. At week 11 I when the project manager stopped by to present the second invoice, I asked what work would be completed that week, and he said I was not on the schedule.
Although I asked many times that plaster dust be limited as much as possible, only one door to the kitchen was draped in plastic. Plaster dust went throughout the house. I was told that the house would be cleaned for me - it was not. I paid a cleaner to do that.
One of the shelves in a cupboard had a huge chip. I understand this could have been damaged in shipping, but it should not have been used. It was placed as the top shelf where it would not be found. I happened to find it while cleaning plaster dust.
I also feel my project manager was disrespectful and did not listen when I brought up concerns. If anything, he made it seem as if my concerns were my fault.
These are just a few of the reasons I would not recommend Oaks.

My new kitchen is absolutely stunning.

There were elements that I could strongly recommend, but some details were 'watch outs'.

Never, never never.

Contractor did a very poor, uneven and unacceptable job installing countertops and backs

Awesome Results as with prior projects!!!

Professional
Neat
On time

There were numerous ordering errors that delayed our project significantly.

The people, the workmanship- everything was wonderful!

My project began September 14, 2024 and completed April, 2025. Subcontractors were either top-notch or horrendous. Things in the plan that were paid for in advance were found to be incompatible with our cabinetry. So I paid too soon and too much.

One - I don’t like your rating scale. 3 stars is neutral, 4 is good but room for improvement, and 5 is outstanding. So on that basis, it was good but little things should be addressed automatically sometimes. For a full gut renovation of over $135k, feel free to toss in some HVAC cover replacements.

On site supervisor kept work on track, answered questions