I would recommend Kitchens by Oaks to anyone ready to work with a professional who will provide high-quality work. We feel we got a larger return on our investment than we were expecting. I would highly recommend to someone looking for home repairs or renovations.

We have used the Oaks “umbrella” company for many projects around the home! Trust them to stand behind their work and take pride in the final outcome whether it is patio design with a total rip out, roofing again total rip off with new gutters, soffits and fascia, baths remodeling with a gut job also..Wouldn’t go any where else!

Very pleased with our bathroom remodel and would highly recommend them to anyone!

My Project Manager Jubilee Bancroft was exceptional. She kept us updated throughout the whole process

Everyone I dealt with in the company was extremely pleasant and professional. Any problems or questions were handled and resolved quickly and to my satisfaction. The project was finished pretty much on time. There was a small hiccup on a product that was delivered and it took a couple of days to remedy but once that was resolved everything went smoothly. If I know of anyone who is considering doing any home improvement I will definitely recommend them to Kitchens by Oaks.

I have concerns about how they communicate the status of a project. Also getting them to remove supplies that are not needed.

We were impressed with the quality of the workmanship at every level. Every person who worked in our home was professional, polite and did quality work; Jose, Hector, Travis and James were all excellent, together with the employees from Solid Surfaces.

The renovation took from April through November.

They had great communication. The craftsman did wonderful work.

Oaks was very easy to work with from a design stand point. There were some unexpected changes during our cabinet install which I wish we had known about. There were some delays with the finishing work as well due to an inadequate amount of material being ordered.

Quality of work.

The beginning of my experience was very nice. The staff in the showroom were all attentive, creative and knowledable about design. The problem was the inability of the staff to accurately measure and plan so that things like my tub and cabinets would fit into the spaces. Inaccurately measuring caused a domino effect of problem, delays and expenses. There is no excuse for a professional not being able to measure the distance between two walls,

The quality of workmanship from Eli was exemplary. And Skill Glass is amazing. We felt that everyone involved with our project was deeply invested in the outcome.

Am well satisfied with the results but there was a complete lack of communication on the part of the project manager Nice man but very little communication people would show up and never know they were coming Project days were set and no one would show I would wait all day Would call to see if they were coming No call back kitchen torn apart 3 weeks when it could have done max 7-10 days very disappointing Customer satisfaction is a must for a reliable company

We did a complete kitchen renovation and we are very very pleased with the results,

The entire group (20 people) were all professional and personable! They were great!

Very professional staff. Quality of products exceptional. Extremely punctual with the time line of delivery. Highly recommend!

Consummate professionals five star service

Overall, KBO is nice--but please see the comments below....

I liked that Oaks is like a “one stop shop.” As they offer everything we needed for our remodel. I wanted a place that would mange everything that needed to be done. However it seemed that my husband or I had to constantly reach out and make sure things were completed. In the beginning, we were constantly having to reach out to the designer about next steps and there would be days where emails weren’t answered (not counting weekends). Our project manager was responsive, but we had to remind him of what needed to be done. The quality of workers were hit or miss. Some came in and did wonderful work and were very professional. Many workers did not cleanup after their work. Yes a mess is expected during construction, but simple things like cleaning up the sawdust left behind or after the cupboards were installed they should have been wiped down. I had to clean all the floors, vacuum out cupboards, wipe down cupboards from dust, etc. Our project started off well with things getting done quickly and workers around. We then had some delays (expected), but then it was like we were forgotten. The project was on finishing steps but it was impossible to get workers here. Someone would show up for a few hours or a day once a week, but this continued for awhile instead of just getting the job completed.

Very easy to work with. Quality workmanship.

The design was good with Bonnie, the initial site visit was good with Sean. The rest of the project was not to be desired. Derek was not a good communicator, made last minute appointments like day of, was late to all appointments except the last, didn't seem to know what was going on with the project at all. Had to use my tools to install appliances, as the person who was assigned to install left early, taking plumbing that was left incase it was needed,which had to requested to return to me. It took 7 hours to install 3 appliances and a sink, one of which just had to be plugged in. The project went way longer then it needed to be as nothing was prescheduled and it took a week to 10 days to get communication as to what was happening next. Damaged shelving took 2x to order and was still not correct having to make shift one. Requested monetary compensation for damaged walls as kitchens did not do the drywall but was just passed off. The overall product turned out fine, the organization could be better

All in all the process was good with the exception of not being notified of people coming or not. Did not get response back as timely as we hoped We had a couple of issues that should have been corrected before installer even left.

Our project was small—we wanted to update our 1950’s bathroom. The room is very small, so we were limited on our options. The transformation is incredible. Everyone we encountered from the beginning of our project to the end were highly professional.

Kris knows our story, should be no surprises here. Quality of work (inferior crew selected for our project), lack of communication, lack of professionalism, zero care about making the customer feel good about what they chose to spend significant money on. Friends/family know my journey with your company, I don't need to recommend of not recommend at this point. They were on our journey with us, they can decide on their own.