My experience with K&H Windows was pretty smooth from start to finish. From the estimate to scheduling to install, the process was easy and professional. Even when the wrong sized window was initially delivered (manufacturer's error, not K&H), K&H put in a rush order for the correct window and it was installed a short time later. They showed they could step up when something was not quite right. My new doors and window look and function great!
I give them five stars all the way down.
KH provides quality windows and great value. At every step of the project KH was an outstanding company.
I feel I got the best value for my money I could possibly get. I'm confident that I received an very high quality product, and the customer service was amazing with regular communication before, during and after the installation. Additionally, it was very helpful having a knowledgeable representative help me through the process of selecting the right type of door for my situation and design preference. I highly recommend K&H.
They did a really good job. They were easy to work with and I like their product.
Very competent work!
They were on time did a great job and cleaned up when they were done. You can't ask for anything more. Thank you
K&H does good work.
Very satisfied customer since the early 1990’s
The crew did an awesome job. Very professional
Our experience with K&H was very frustrating and is something I would not recommend to anyone. The workmanship on the windows was sloppy and unprofessional. When I requested to speak with someone about the installation, I was made to feel like I was crazy for wanting the smeared caulking cleaned up. I had a manager come to my house and look at the job, and he stated that he felt it was an acceptable job. I had to fight to get them to address any of my issues, and I can assure you that if anyone were to ask about our new windows, I would never tell them to do business with this company or the incompetent staff that work there. In the beginning, the salesman that came out to the house promised us all kinds of things like being kept informed of our order, not needing a painter to come out and repair the damage done due to installation, etc.
Door was delivered and installed in just a few weeks in spite of supply chain issues affecting all types of building materials. The door is excellent quality and exactly what we wanted. Immaculate clean-up after installation. All staff friendly and courteous.
The everlast product, the craftsmanship of the workers, and the professionalism of the installers was great and would get a high bar but the primary issue I have is with the operations team, confusion about what was covered and not covered, the
Good purchase experience. Great installation. Amazing difference in our home. We’ve noticed a substantial benefit from this purchase and would use them again.
I wish I had hired K&H for my previous window project. I will definitely hire them again for my next one.
Yes. This company has good people who know what they're doing. They're honest, pricing is fair, and they follow up.
From the beginning, with the estimate to the end with the installation, K&H service was highly professional. They were very responsive to all of my questions. The quality of the installation was fantastic. The high quality with the door was superior. They had great service all around.
Our doors are great quality and we are very happy with the service we have received from K&H.
I was very happy with the whole process! I ha other companies come, and had to cut through the B.S. but k&h were straight foward..I will use them again!
Always a good transaction with K&H, they had supply chain issues, but kept us in the loop the entire time.
K&H Windows replaced the roofing shingles on the roof of our home. We are very satisfied with the work that was done.
It's been a very pleasant, satisfying experience. I'd recommend K & H to anyone.
This is the 4th time we've used K&H Windows.
I recommend K & H to all my friends and neighbors. I have had people in my neighborhood stop at my house to ask where we got the beautiful doors.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of K&H Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys