K & H Windows was professional.
They are good windows. I have had them for 18 years.
Did a great job on window installation. However our recent gutter installation was not a great experience.
All around great service! Great job from initial meeting to the very end of job. I would highly recommend!
in fact i have! i shared K&H info with several of my neighbors on Estes St
From the sales process to installation, the staff at K&H Windows were very professional and honest. Bryan Priest gave me the best price upfront and I did not need to haggle. Compared to other companies, they were very competitive and I got an honest assessment upfront. Bryan was very informative and knew the product very well and was able to tell me exactly what I needed. I was very happy with the product I selected and the installers were very friendly and very contentious. They left no damage or marks during the installation process. It was a perfect experience.
Stephne went above and beyond to work with my insurance company on my behalf to come to an equitable settlement for my claim.
The door installed is top quality, looks beautiful, and installed with meticulous care and quality. The various folks that made this patio door install come to fruition were great at advising of the progress from sale, to build , to install. K & H will be my go-to company for future home projects . Many thanks.
K&H did a great job assessing our project and working with our HOA to make sure the work would fit within the parameters of our neighborhood rules. Their salesman was very honest and clear, the project manager has great follow up, and the team that did the work was efficient and clean. We will definitely use K&H again for work on our home.
Overall, we were thrilled with the quality and service of K&H Windows.
K&H replaced my front and back doors. The doors were super high-quality and the installers were professional and did an amazing job. Bryan, my sales rep, was so helpful and very patient with me. Gave me so many options based on my needs. Experience overall was fantastic.
I am very happy with K & H Windows. I purchased and they installed 4 additional windows in my house which I didn't install with the first purchase of windows due to these windows having a lower priority. I am very thrilled with out these windows turned out and how nice they look.
Excellent sales staff. Very good communicating of schedule. Door arrived on time, as ordered and was installed on time Everything was as promised and door quality is top notch.We are very happy.
Todd Keefer was exceptional in explaining all that I needed to know about sliding glass patio doors. Also, the installation crew was phenomenal!
Highly recommend K&H. Professional, timely and communicative.
Everyone at K&H was absolutely wonderful to deal with.
Numerous. We spent 5 figures on a door with them and the security on the door is not at all what we were promised. Moreover the lock stopped working properly and we were locked out of our home several times and it took them a while to get someone out to fix that so that we could get in through the front door. One of the windows was broken upon install, another was not properly sealed and we had numerous leaks which damaged an expensive new window covering. The list goes on and on and no suitable solutions were offered for the front door only having 1 flimsy lock. No refunds were offered, no new door options were offered, etc. Hopefully the cracked window will be fixed and the window covering replaced, but these have yet to been seen.
We have been very pleased with our purchase. We will be calling K&H again to replace one more door. I would recommend them to anyone. They were professional, very skilled, excellent people to work with.
Everyone we worked with at K&H were professional and knowledgeable, and our new siding looks beautiful!
The entire experience from start to finish was top notch. The staff was professional and extremely helpful, especially when it came to dealing with our HOA approval process.
Everything at K&H Windows was exceptional and above and beyond the competition.
I had a total of 4 large windows and a set of patio doors replaced by K&H. They are extremely professional and have wonderful customer service. We had a leak issue post installation with one of our windows. K & H worked with us until the issue was resolved. You can tell the character/integrity of a business by how they handle problems. K & H made sure our leak issue was resolved. They call, show up, and finish the job, when they’re suppose to, which is hard to find these days! Thank you K & H for not only great products but great customer service.
Very responsive to questions and Minor changes.
We have dealt with K&H before when they installed two patio doors for us and the reason we went back to them is that they stood behind their product.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of K&H Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys