We are absolutely thrilled with Kaiser Roofing! The customer service throughout the entire process was excellent! They were extremely professional, reliable, and went above and beyond to answer any questions! They were AMAZING! We would highly recommend Kaiser Roofing to anyone!
Kaiser Siding & Roofing was very responsive and knowledgeable. The quality of work was perfect for me and my home. I would highly recommend Kaiser Siding & Roofing to a friend.
They did great work!
Scott and David were phenomenal to work with. They were patient and helpful answering questions my grandmother and I had. They made sure it was done quickly and well.
They did a fantastic job.
I have already recommended them.
Great experience end to end. Painless which is what you want and why I always put there things off — they took all the work off my hands.
Cole and Andrew did a great job explaining everything up front and answered all my questions. The work was done very quickly yet very professionally. I am very pleased with the finished product.
Make sure that if the scope of work changes the pricing reflects that change. Not flexible at all regarding this issue.
Patrick was awesome to work with. He explained everything in detail and was super responsive anytime we had a question or concern.
Andrew Schnider is one of the nicest guys as far as professionalism. Because of Andrew I was able to get Owens Corning into out master certification under roofing in our HOA.
I was promised that a representative from Kaiser would be on site during the actual roofing work. This was not the case. We have Leaf Guard on our gutters and the installation crew just ripped the Leaf Guard off. New Leaf Guard was Installed by Leaf Guard. There was no additional charge to me for the corrected work.
They were highly professional and did a great job. I was very happy with their workmanship.
We had to have our roof repaired due to a recent tornado. We were fortunate enough to work with Patrick Buckley who was awesome. He took the time to explain in detail the process and worked directly with our insurance company. Making the process amazingly stress free. Patrick has impeccable communication skills and kept us informed and updated on everything throughout the process. He was also extremely responsive with all of our questions. The work was done very quickly and the crew cleaned up nicely afterwards. Our new roof is beautiful and we would not hesitate to recommend Kaiser Siding and Roofing.
Kaiser is very professional and installs high quality products on their jobs. Very expensive in comparison to other providers, but will still recommend based on my experiences with the team.
Kaiser Siding & Roofing was professional from beginning to end. They helped me to navigate through the insurance process. Their crews were professional, clean, and prompt every day.
This group is truly expert at roofing, and they offer outstanding quality in terms of both materials and workmanship. I chose to go for the 30 year warranty, which is transferable to the next homeowner, as a means of enhancing the home's value.
They did what they said they would do and they did fantastic work.
Very professional company. I was happy I found Kaiser because I was completely pleased.
They did a great job.
We didn't even know we needed a roofing job, but from the very start Kaiser exuded professionalism and integrity. They walked us through the process, did an excellent job educating us on the various options and making good choices.The operational crew was also very efficient, got the roof done in the expected time and wow I was impressed with the cleanup! An hour after they were done you couldn't tell that they were there.... except for the new roof!Special thanks to Zack, Billy and Mike for the excellent team work. Thanks also to the crew for doing what is really a very dangerous job to keep a roof over our heads.
Kaiser was rated very highly and I think for good reason. Top quality materials, an actual warranty (I hope...) and people who seemed to know what they were doing. Dan (sales rep and supervisor) was always on site when work was being done, easily accessible even though he appeared to have a massive workload, and very responsive to our questions and concerns. Dan gave us options for our job and even pointed out that our roof could last a couple more years if we felt we wanted to wait. The job was completed on schedule and on the days we were told the crew would be working. The only problem was the recommended gutter company. Dan advised us that the owner of the gutter company was a little eccentric, doing quality work the way he knew it should be done. (It was not done that way at all.) As it worked out, the gutter company owner lied to us constantly. Not once did he show up on days he said he would. He actually dropped off his employee one day and then abandoned him at our house for the day! He lied to cover the mistakes he was constantly making (cutting segments too short, installing a gutter segment with a cut in it so it leaked like a waterfall during heavy rain - the kind we get every day in south Florida - and right at our house foundation, leaving gaps between gutter segments - so rain water poured between the segments right at our foundation... again, for some examples...). Dan told us that there was only one small area of wood rot found during the installation. Between the time of the roof installation and the gutter installation, I found a five foot section of facia that was rotted. Was that the area Dan referred to? I could not remove the facia to replace it as I would need to disturb the roof installation and thereby void the warranty. I did my best to repair it before the gutter installation (could have spent more time on it since the gutter guys were late...). Was what was reported to us another area? Now I wonder. We paid a high price ($24k +) for the best quality work we could find. I think we got good work on the shingle part but amateur work at best on the gutters. My fault, I should have done my own research and made my own decision on a gutter company. Dan should realize that all the effort he made and all the quality materials and workmanship put forward by he and Kaiser is degraded by the recommendation of an incompetent amateur to complement the roofing project. To Dan’s credit, he required “diverters” to be installed to try to divert rainwater away from the “gutter gaps” and into the gutters and offered to have the section of gutter with the hole cut into it replaced. No thanks. There were enough extra holes placed behind the gutters as it was. I fixed it. Kaiser seems to be a very good company. Stick with them and do your own research on other elements of your project.
Kaiser did a fantastic job all around from the claim process to installing the last finishing nail on the roof.
They were very good and efficient at what they did.
Rick Kaiser is very professional and very knowledgable.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kaiser Siding & Roofing LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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