Quality windows with quality installation.

Recommended to neighbors.

There were too many screw ups with our order. Adam was great in finally getting it all straightened out and looking nice
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A good product I just don’t do a lot of recommending products to others

Easy todeal with. Great selection of siding.

Decision Making Factors

Decision Making Factors - We talked it over with each other and with Tyler to make our decision. Your company has a good plan for us, at a cost we are happy with.

Additional Thoughts

Additional Thoughts - So far so good. We are looking forward to having the new siding installed within the next 6 to 8 weeks

We have never had a shower,we love the shower heads that Marty suggested that rains down softly and the hand held separate shower head makes it easier to wash down the tub and walls. Very easy to keep clean! Everyone we have shown it to have been very impressed!5

When they first started, I noticed that they put a shower floor in. I asked where the tub was, and they said I didn't get a tub. When the salesman put it into the computer, he put it in as a tub-shower combo, but it only showed up as a shower. He didn't double check it, so we had to wait longer to get the tub in.

Decision Making Factors

Decision Making Factors - Price, quality, professionalism, business reputation. (reviews)

Additional Thoughts

Additional Thoughts - the rep (Alex) met us on a Sunday, which is our only day off and that meant a lot to us. He seemed knowledgeable about the product and the process.

Additional Thoughts

Additional Thoughts - Alex did a great job representing the company. He listened and he heard. That is a huge factor for a sales rep. He did not push but showed and cared. He did a splendid job representing your company.

Additional Comments

Additional Comments - I am too old to be "snowed" and too old to be "wowed" and I flat out told Alex that information and that I wanted only the facts to my questions, that I could look on the internet and see what a good or bad company you were and did not need the sales pitch. He listened, he heard, and still managed to sneak in a few extra tidbits of information about your company without boring me, making me irritated, respected my time and over all was a fantastic sale.

We do not recommend to other people, only if they ask.

I totally understand the changes that were happening at your company. I just got caught up in the middle of those changes. I have now had my windows in a month and I can tell a difference. I would likely recommend K-Designers to a friend. I think with Rusty leading the way this company could do some great things.

I think you should confine your remodeling to baths and showers. You indicated you would provide help finding the vanity and I basically had to find it myself. you did then install it properly. A series of events caused the whole remodeling process to take an extraordinary amount of time. Plans for completion occurred only when I called your office. The bathroom looks OK. We should have included the floor in the plans but I agreed not to.

I would recommend for things. And I also wouldn’t recommend for things

The work was great but I got so many run arounds, and I was told different things that weren't true. They ended up doing what I was told they were going to do but the whole process of getting things done was stressful not worth it.

The guys doing the work were amazing. Window quality was close to what could be bought at Menards or Home Depot. Storm door was decent quality.

The sales guy Carlos was very knowledgeable and took time to answer questions. The crew did a good job and much quicker than I expected.

John came and started the job and completed it, and he stayed on until it was done. I am very impressed with the job, and the craftsmanship of the windows are great.

The sales persons or excellent to work with and the installers were very good and asked when they were done they asked me if I had any any questions. I would hire them again in a heartbeat.

Decision Making Factors

Decision Making Factors - I like your siding, the composite siding

I have already referred someone to K-Designers.

I would tell people the work was done right, but the communication was terrible.

The windows are beautiful. They are solid to the house. There are no leaks. They did an awesome job of taking out the old and installing the new. I couldn't be more satisfied or happy with any other company.

Areas Of Satisfaction

Areas Of Satisfaction - Every single expectation was met or exceeded.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson for her exceptional service.

Between the sales person and the installer. It is as a great process!!!

The salesperson that contacted me was quite knowledgeable and informative. The installers that were sent were very professional and courteous. They did very good quality work. The windows are beautiful as far as I'm concerned.

Recognized Excellence

Recognized Excellence - The sales representative, Alexander Smyser, had exceptional service. The installers were contracted. John Foxhaven was the lead on the installation team.

The installers did high quality work, and the materials are high quality too.

Recognized Excellence

Recognized Excellence - I would like to recognize Autumn Kelly, the salesperson, and every installer that did the work. They all did an extremely good quality work.

The installer was great!