Many areas of this direction no returning phone calls the 12 month interest loan really turned out to be less than 10 months because all you submitted things to the financial company upgrade. Your installer was good dean from an accounting I think was the only person that really returned my call Rusty. Maybe he needs direction on how to work voicemail. Alex classic sales person says this says that a lot of misleading and never follow through. He got the contract he got his money he moves on classic.

Although we like the quality of the product and the installation, customer service - especially followup by our salesperson - is lacking. Also, I still have no paperwork showing details of our project purchase. All I have is an amount due according to the lender.

We were very direct with salesman about exactly what we wanted with replacement window. Was to be a tear out, 3 pane window ( 1/4, 1/2, 1/4), with very low profile trim. What was installed, was very bulky 1/3, 1/3, 1/3 window, with very thick trim that obscured our beautiful view of the countryside.

I have purchased siding a new bathroom windows and new entry door I am very satisfied with k design

We love our new windows!

Great company to work with.

Lonnie and Paul are amazing start to finish.

I still feel we were led to believe that there would be more done with the rest of the bathroom, such as the windows being filled in. Also, it took a full week for the work to be done.

Our beautiful new shower.

Easy to work with explained everything to a T

Installed a broken framed window back in June still waiting for the replacement, they have the wrong locks and latches, still waiting for 2 screens

Still waiting to have siding that fell off put back on it's been 3 months

Installers didn't bring all parts required and argued about whose fault it was. Still don't have screen for sliding door that they said they would bring next time they were in town.

Thay tore my screen on windows, pulled out electric out of wall and didn't say anything, destroyed some of my foundation, couldn't speak English vary well.

Horrible … from autumn to Jerry to Linda to the 10-12 other people “assisting” … all around awful

After we finally got an instillation appointment on Memorial Day weekend, one was missing a screen. I have been in contact with Dean, and I have not heard any more about them getting a screen installed. It is now almost October. Even if they would ship me the screen I would get it installed on my own.

Pretty typical process. Felt slightly over priced for end result.

It went smoothly and the installing crew were fantastic.

They look great inside and out. Trim really made the difference

Quickly finished.

not complicated

Already have told people via social media.

I enjoyed the whole experience and the finished product looks great!

They did an awesome job.

Your people were friendly & very professional. Everything went smoothly. The people who installed our windows were very good & careful.