We have an issue with an area of siding that we have requested be addressed. Our project was completed in October and we have repeatedly requested that someone come and fix it. We have sent pictures ,text messages and made phone calls and still at 2 months no one has been out to look at it! POOR CUSTOMER SERVICE!

I had six windows installed and was guaranteed that they would not leak. I’m very disappointed to say every window installed LEAKS. Now I can get no one from the company to respond and I stopped making my monthly. Windows look great but the quality is not there. I have other windows to replace but don’t know as I will have them installed by the same company. So chances of matching what I already have installed are probably slim.

The workers were professional and courteous.

First installment was incorrect. Second installment needed repairs already.

Good up front but poor communication once the job started and no contact post completion of the job.

The two men that installed our windows are professional engineers who work to make any problem fixable. They can do anything and then explain the window operation each one all 10+sliding door you can use us On any commercial you have

Quality and appearance were great. Not a 10 due to finishing was left up to me. I was aware of this but it was more than expected and for the price it should be all inclusive.

Everyone I worked with at K-Designers - salesman, office staff, and installers - were friendly, knowledgable, professional.

Quality and workmanship were great. Professional and easy to talk to I would recommend them to anyone looking to replace their windows.

I'm not sure about a couple of things that I noticed upon further inspection, but I don't know how to explain it.

The project was completed very efficiently

Windows slide so easily and able to clean some from the inside.

When concerns were brought up they were said to be looked into but no response happened and nothing changed.

Wouldn't want my friends to have a similar experience.

Knowledgeable about the window industry. High quality. Quick turn around time.

K-Designers is professional and I recommend them!! This business cares about you and your satisfaction with their windows.

Everyone was wonderful to work with.

Overall it was a great experience from beginning to end

We had a positive experience, we would recommend if we feel it is appropriate for the situation

The salesman very knowledgeable gave us good discounts and he was not pushy

I had some small dings on window trim and don’t like the way inside trim is cut.

Took to long to finish the project. Had me connected to Upgrade to payoff the project in 12 months with a interest free loan. Upgrade was impossible to work with.

Additional Comments

Additional Comments - Your Representative and Company seamed to be first class.

The technical knowledge and professionalism of my salesman, who showed me advantages of your product, compared to others i had looked at. There was a huge price difference also. K-Designers products are superior in design to the competitors, at a lower cost.

Great customer service, ready to answer any questions

I very much appreciated the way everything turned out but feel, after talking to people, I could of had it done for less and still got a very nice bathroom redo

We were recommending to neighbors in the begining unfortunately the experience turned south and has continued to be a struggle so our recommendations have stopped. From the workers not showing up to complete the work to sub par instillation and workmanship. We were very impressed with the presentation that was presented to us about the quality that was to be expected. However from the time the work began to the "completion" it has been a difficult journey. I fell we have stayed very patient through this process however I am very disappointed in the results.

I was told they had a certain type of window. That’s the ONLY reason I opted to spend money to replace a relatively new window. That’s was not installed. When I called to ask about it, I was told no we don’t have that type of window. I asked how are we going to fix this and Brian said “I don’t understand what the problem is.” I stopped arguing because he made me feel like a moron. I will be residing my house in the next 5 years and was excited to use this company to do it. The installers were so amazing. It felt like family there to help. They were kind and amazing. After my conversation with Brian, I will never use this company again. NOTHING was resolved. I just stopped fighting and chose to cut my losses with getting any sort of compensation or at the very least- an apology.

Thorough and professional

The speed of time from ordering to the installation was amazing.

I would recommend K-Designers to anybody.

I have already recommended the company to 3 friends.

I can't complain about anything. The quality and everything is wonderful.

Very polite an friendly

K-Designers didn't finish in the timeframe that they promised.

I will give tens across the board. The gentleman who came in and did the job cleaned up well and left my home spotless.

Additional Comments

Additional Comments - Kurt was very knowledgeable and not pushy

no comment

K-Designers did a good job.

They were very professional and through. They did a great and outstanding job. Val was one of the best contractors I've worked with. They did an outstanding job.

I have a problem with the siding. It is a different shade of color. It has not been resolved yet.

K-Designers - Minneapolis did a good job.

friendly,professional and willing to adjust work schedule as needed.

I am likely to recommend K-Designers because everything that was worked on by Dave was perfect. I was impressed.

The entire project was handled professionally.

K-Designers were very good.

Decision Making Factors

Decision Making Factors - Contractor technical abilities. Clear presentation, Financial Cost

Additional Comments

Additional Comments - Went smoothly!!

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations. They were absolutely amazing.

Areas Of Satisfaction

Areas Of Satisfaction - They were all around great. They did so good.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson, Noah, for his exceptional service.

Installation Crew

Installation Crew - Mike was thorough and the quality of installation top notch.

Installation Crew

Installation Crew - My installer went above and beyond. Fixed my plugged up laundry sink. Answered all questions regarding placement of shelf and what he was doing. Felt bad he had to drive home two hours after finishing at 9 pm on a Friday night.