Quickly finished.
Installer was awesome! Paid a lot for windows that don’t work! Side windows won’t stay up? One screen has holes in it? Plus one of the seals on the inside of the window isn’t flush? It’s nice to see a defective window that I just paid for! It’s like buying a brand new car with a rock chip in the windshield!
Amazing customer service
Overall it was a great experience from beginning to end
not complicated
Multiple elements of the job were done incorrectly. I the K Design team resisted my objection to the work. Communication was very poor.
I called the Portland office manager to see what steps we could take to rectify a young installer's cutting - removing of the nailing strip from the windows. Instead of a discussion, I received a one way lecture on contracts. I have been a contracting officer for years with the US Army. I know and understand contracts. After not being able to discuss the issue, I finally said, it was obvious that the manager did not want to discuss and was forced to say goodbye, prior to hanging up.
There are numerous locations where siding was removed and patching was done, with no painting. I had a gallon of paint that I had previously purchased and the installer said he'd do it; he never returned and is not responding to my calls.
Already have told people via social media.
I enjoyed the whole experience and the finished product looks great!
We had a positive experience, we would recommend if we feel it is appropriate for the situation
I’m very pleased
The salesman very knowledgeable gave us good discounts and he was not pushy
They did an awesome job.
I had some small dings on window trim and don’t like the way inside trim is cut.
So far, I love the window. There are a couple areas where the seal may be broken, so they are supposed to come out and check that. I love all the new light coming in. The screens are fabulous on them.
Took to long to finish the project. Had me connected to Upgrade to payoff the project in 12 months with a interest free loan. Upgrade was impossible to work with.
Additional Comments - Your Representative and Company seamed to be first class.
KP Designers were wonderful to work with . They were efficient and timely. They came in and gave me a quote and worked with me on payment options. The peopel came in and did it the same day. They were clean and professional.
The technical knowledge and professionalism of my salesman, who showed me advantages of your product, compared to others i had looked at. There was a huge price difference also. K-Designers products are superior in design to the competitors, at a lower cost.
Your people were friendly & very professional. Everything went smoothly. The people who installed our windows were very good & careful.
Great customer service, ready to answer any questions
From start to finish with everyone I interacted with was the feeling that I had made the right decision to select K-Designers as my choice to work on the project I had at hand. It began with me meeting with an array of estimators all vying for the contract. To be fair some of the estimates were both higher and lower than K-Designers but the quality of the product offered tagged with the professionalism of the people made this a simple decision. The workmanship was stellar, precise, and added value to the final overall appearance of the room. I couldn't be happier.
they were a great bunch of guys and did a awsome job. fast, too!
They are very professional company. They do great work.
I very much appreciated the way everything turned out but feel, after talking to people, I could of had it done for less and still got a very nice bathroom redo
They were easy to work with.