Communication with anyone at the company has been terrible. They are unresponsive. And the windows we got were not as promised and the handles don’t match our other windows as we requested. And they are supposed to replace the handles but it is going on 4 weeks now and we have been unable to reach them despite many many messages.

Feel like I got bait and switch buy sales man. Because the windows I got sold on were not the windows I got installed.I had the installer put them in because was tired of the run around. Not being told what was going on the previous 3 weeks. My self having to call and find out what was going on. The only people I feel that did there job to perfection was the install company. I told them I would pay for the windows when finished in cash but they ran a credit account on the purchase anyway stating that the way they do it. Then having to sign more paperwork to do a cash sale instead of using the credit line they forced was treated me to apply for. The salesman man was supposed to give me quotes on the other windows so I may purchase and do the install my self, but not follow up! Don’t think I’ll be doing that! Not happy of how I treated. Andrew Peterson

Nice people

On patio doors thescreen in closrd position shoud not hacve it's frame esposed so tht view thru the window is unobstructed.

I recommend if someone asks

Very professional worker and great customer relations. Very happy that I picked K- Designers.

Communication between the lead contractor initially and us was poor. This breakdown amounted to me taking over the relationship between the day-to-day contractor operations. This was not the intention of having a full service company coordinating our renovation. It should be mentioned that once the initial lead contractor handed over communication to someone else in your organization, the relationship improved immensely.

All of my concerns were addressed and satisfied.

Ok the guys were very nice but not very professional in some areas. #1. Cleanup we’ve got a lot of pieces of leftover construction pieces all around the exterior of the house, including nails and screws.
#2. They started out great filling trim with wood filler then they slacked off. ( I was gone the second day d/t my wife having surgery) on Tuesday when I returned from the hospital, the guys were just finishing up… in a hurry to leave it seemed. Then I started noticing things… I had to pound in nails where things weren’t properly finished. I don’t generally complain but, I feel like doing 10 windows in one day is pushing it. It would have been better to slow down and finish each room completely and then moving on. In their haste to leave a few items were left behind.

I will not!!

I never could get someone to return my calls. When I finally got a response, they hadn't even ordered the damage panel.Yet when they want something from me I get at least one email a day.

I've been waiting for more than 3 months for my windows to be complete and I get no communication from them

Based on the professional work, materials and even the assistance with shower design,value of remodel, would highly recommend this company!

i would happily recommend you guys if you got the work done sooner. t took two months to do the glass so we could use the shower which was originnaly done well,

Craftmenship was great

They did a wonderful job on our new shower. I would recommend them.

They were very friendly, fast, and clean. Highly recommended them.

I’m impressed with K-Designers! Great communication, quality workmanship, very easy to work with!

Whomever we spoke to was always so polite.

They were great to work with. The whole team was very friendly and helpful. Any issues that I had were taken care of before work was started. Gavin, and Oscar were great to work with. I would definitely use them again on other house projects that I will be needing. They started on a Monday and were done with everything on Friday however I changed a couple of things do they stayed on last day to finish everything up. Great team!!!

a bit overpriced, and a bit rough as we had complications

Great customer service, communication between main office and staff could be better.

Sales men were describing what I have to do for the remodel. One would ask me a question about my preference and the other would tell me how to answer. Then when the installer came out, he didn’t know what to do. He was asking my wife questions that he should’ve known. The whole point of this project was to custom cut the slabs to fit our bathroom but there is an inch of space where the installer used some sort of goopy filler instead of cutting the slabs correctly. He cut into the bathroom bench in a jagged way but went too far so he had to use the goopy filler. The edges of the shower look horrible and pose a danger to our toddler. On top of it all, we were told if we signed the contract by the end of the week, we would have the shower installed by Thanksgiving. We didn’t get it installed until mid January. Really bad experience to get a sub par “custom” shower

Very knowledgeable and professional

Your people were warm caring and professional. They were helpful and kind
The work was very well done and beautiful. Would definitely recommend to all of my friends and family.
The sales person was efficient and explained things very well, even with some of my silly questions. Thank you very much.