Management to call me back when there was long gap to get wrap to trim windows.
It looks very nice but as time goes by I’m finding issues.
Communication was horrible and for the amount we paid I would of expected much better service
We love our new windows!
Great company to work with.
They were very quick to get the ball rolling on our windows, virtually no wait time
The two men that installed our windows are professional engineers who work to make any problem fixable. They can do anything and then explain the window operation each one all 10+sliding door you can use us On any commercial you have
Kelvin started the process off with a very knowledgeable sales and demonstration visit.
Lonnie and Paul are amazing start to finish.
A project that I was told would take 4 days is now on month 6 and still not completed. Poor communication from the company
This process cost me almost $27,000. The result was I did not get what was promised me. The door leaks water all over the floor outside the shower. The last person to work here said it was the way it was designed to work and could not and would not fix it. As for not getting what I wanted and was promised in the contract, the stainless steel 36 inch recessed shelf that I was promised and was in the contract was not provided. What I got was 2 12 inch shelves recessed made of the same material as the shower walls. The project manager decided all I was afforded for this breach of contract was a $450 compensation. Even though the person I had contract with in Billings, Montana said he would have given me nearly $2000 as compensation. Obviously the project manager was more interested in the money than the quality of work or the contract that we agreed to. This was the worst experience I have ever entered into and I would never do it again.
Kind, very informative, knowledgeable on products and work needed to be done. Willing to do partial installation so we could lower the cost and complete final results on our own. Fast and friendly service with builders.fast to answer questions when asked.
Kelvyn Terry was a man of his word and made my Wife and I more than happy with the final product.
The job itself took much longer to complete than originally stated. Originally told it could take 4-5 days, and it ended up taking over 6 weeks.
The quality of work was good, it's just that apparently short staffed.
How do I tell you? The sales person tells me one thing and because he failed to put it in the contract there was nothing he could do. We'll you have lost my trust
Better communication
Great work
I still feel we were led to believe that there would be more done with the rest of the bathroom, such as the windows being filled in. Also, it took a full week for the work to be done.
Everyone from start to finish were extremely professional and personable
Our beautiful new shower.
I do not recommend K-Designers I am unhappy with their installation of my windows. Very very sloppy and non professional look when finished. looks like kindergarten kids did the sealant around the windows on to my siding and porch/walkways.
Quality and appearance were great. Not a 10 due to finishing was left up to me. I was aware of this but it was more than expected and for the price it should be all inclusive.
Everyone I worked with at K-Designers - salesman, office staff, and installers - were friendly, knowledgable, professional.
The work was poorly done. Was told the small stuff doesn't matter. Didn't finish the whole house. Windows are coming out not flush with house. Wiring is poorly and very unattractive attached to house. Broken slate at top of side of house has not replaced.
Easy to work with explained everything to a T