They were very easy to talk with. They kept me up with everything that they were doing from start to finish. The installer was a top-notch and very friendly. He told us step by step what was happening. The cleanup was excellent. I was very satisfied and it looks great.
They communicated well and delivered what was promised.
I am very pleased with the work that was performed in my house.
We had some issues from the start, but they handled it. There was difficulty with the measurements. They took care of it on their end and stuck by their word.
Quality
We had a sunroom enclosed by Joyce , next we had 2 bathrooms updated 1 with shower the other got a new tub and lastly windows replaced
We love the product and the people we worked with were highly professional. Our installers, Bill and Billy, were great
Responsive to my requests for a time line. Sales person did not try an upsell me. Installers came on time and cleaned up. They were informative. Just wish I could take in all their helpful advice
Our experience was excellent with the installation with Komal and his assistant, however, our experience w
Good product. Great installers.
The windows were expensive but very nice. They were done professionally and quickly. They came in, did the job, and cleaned up the mess. When you close the windows though they are a little hard to get to. The top of the window comes down and you have to fight to close window.
Joyce Windows, Sunrooms & Baths did a good job and had a good salesman.
The entire process from introduction to installation was very positive. We felt very comfortable with the Joyce team from the very beginning.
very pleased with the replacement patios doors - excellent workmanship.
Joyce Windows, Sunrooms & Baths seems to have difficulty with manufacturing windows according to their measurements that are taken. The 4 windows in the front were a little wider than permitted, so the 4x4 that went in made it difficult for a correct fit. The garden window shelf size was a quarter inch shorter than the measurement of the glass that came in. The replacement that came in was completely wrong and had to go back for another try to get it correct. The screens for the windows are now flush, when older versions had 8 inch insets on each side that would have made up the difference for the window to fit properly. The windows can fall off the bracket now and that can cause safety issues.
The installation was delayed because they had the wrong parts for the door, and I am not very happy with the quality of the storm door. The storm door windows have a tendency to get jammed easily. Now I know what jams them, but it's a tough way to start with a new door when the windows are jamming. Because of the lack of door glass, it has been a problem for us and a concern for us that we may break the window. For what we paid, everything on it should be perfect. Overall, I am not very.
2 years ago, I had an excellent experience with Joyce Windows, Sunrooms & Baths when I remodeled my first bathroom. I have had an opposite experience with my second bathroom remodel.
Professional work, job well done, and the shower works well.
Great CUSTOMER SERVICE
,Very Nice and Knowledge about his products
doors & windows have been great quality
Well I had to pay $500.00 to get the mess cleaned up they left behind and if your wanting to service our area you have a funny way of showing it.When I told you of the issue you didn't care.
Our sunroom project exceeded expectations. Then entire team was easy to work with from management to the highly qualified workers for each phase of the project.
Installers were top notch and kept everything clean
From the first representative to the installer, everything was very professional.
We have done multiple projects with Joyce Windows, Sunrooms & Baths and have been impressed with their work every time.
Everything worked out perfectly, the salesman was wonderful and very accommodating and explained everything. The installers were great, they did everything quickly and showed me how to handle and work with the windows. They cleaned up after themselves. It was a very easy process for me.
You don’t honor your own mistakes
The first salesperson was new with Joyce, and he did not give us all the information we wanted. So we had written Joyce off our list. Then, your rep called and we agreed to talk with a different agent (Gina) who was very knowledgeable and personable (so was the first agent). Perhaps everyone does not ask as many questions as we do, but 12-18K is a lot of money and we want to know what we are getting! The installation went very smoothly and quicker than we expected. It did take about 2 months to get the final caulk applied, but it looks great and we are very pleased with the work.
The sales person Gina Jones had a great presentation and was very helpful. Tim, who installed, did outstanding work. Also, the product is a quality purchase both me and my brother appreciate.
Quality doors, locally manufactured, skilled installers, knowledgeable sales and customer service staff.
The work that was performed was excellent.
I may, or may not use again. I would certainly obtain several other estimates. Before signing with Joyce I obtained one other estimate that was unrealistic for the work requested.
Joyce Windows, Sunrooms & Baths were very easy to work with. They did very good, quality work. They also cleaned up before they left. They did a phenomenal job, and I am very happy with their work.
Joyce Windows, Sunrooms & Baths was professional, friendly, and knew exactly what they were doing. I was very happy with the results.
The whole process went very professional from sales to the completion. The salesman to the construction crew. The job was done in one day and I felt they did a very high quality job. We enjoy our deck so much more after the roof was added. The first words out of our mouths was, why didn't we do this sooner?
Very please with my new bathroom. It was completed within 2 days. The worker was very professional and try neat.
Product is great. Installers were great. Customer service, lack of follow up from the sales rep and over sharing what is very vs what I received, is a bit lacking. This is based on the customer service I've received from a comparable company.
Very professional...I highly recommend
They were very courteous, on time, and always checking back. They were understandable about certain situations that occurred that we knew nothing about. We really appreciated them.
They were great putting my windows in but I am having issues with my screens; they did not come with the windows and I am still waiting. I was told my first payment was 30 days after completion and my job is not complete. They should not have submitted the project as complete when it is not. The screens are too big for my windows and they should have checked them before they brought them out here.
They were professional, knowledgeable, efficient and friendly. Plus they did a great job!
Joyce Windows, Sunrooms & baths were very professional, nice, accommodating, and it was a very nice experience.
I was very disappointed in the installation of the Moen shower handle control. There is a one inch proud which allows the screws into the wall to be very visible. It looks tacky and upsets me every time I take a shower. Sample showers I saw at the Home & Garden show did not have this much proud. Neither do the sample showers on your website. I was very disappointed in the finish on the handicap rails and shower curtain rod installed in the shower. They show water spots very badly and have to be continually polished. If you hang a bathmat or towel on them it leaves a discoloration that needs to be polished out. I bought two handicapped bars from a website on line for only $65.00 and have never had this problem. All I can conclude is that Joyce is using an inferior products to save money.
Guys did a great and efficient job
Everyone was very professional and I am pleased with the sun room.
Very professional and expert window installation. Windows are manufactured locally in their facility. We had a complex window installation in a sun-room add-on. They figured out how to best install the windows and make everything look great! They handled every facet of the installation from coordinating with our condo association to installation.
The gentlemen (Mark and Adam) installed our back door did a wonderful job. Professional and meticulous.
Could not ask for a better window, a better install, a better install team and a better price!!!
I was very happy with the salesperson that explained everything to me. I had everything in writing of what was going to happen. The workmen came, and they were very efficient, courteous and did a really good job. I am very happy with the quality of work, and the professionalism of the whole company.
There workmanship was great